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Bryan Stanley
Bryan Stanley at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Bryan Stanley | Page 32

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
336 Reviews
4.8

336 Reviews

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336 Reviews of Bryan Stanley

April 24, 2024

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Employee Rating

Great place to do business, the service is done right and the staff is very friendly More

by PAULJ76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! I really appreciate your business, Paul. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 22, 2024

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Employee Rating

The people and service were great. The only thing that is unsatisfactory is the lack of availability of a loaner vehicle. I do not work in Decatur, but want to keep the service on my More

by KMWISENER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 20, 2024

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Employee Rating

Bryan Staley is great to work with for service on my truck. Very helpful and friendly More

by MATSMAIDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Buick GMC Decatur team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 19, 2024

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Employee Rating

Service had been sketchy in the past. But appears Dealership is trying to do better. More

by cleatus99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

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Apr 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 18, 2024

Dealership Rating
Employee Rating

Helpful and courteous. It was a very smooth transaction. There was an issue with OnStar, but Drew handled it professionally. More

by whittmm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Shawn Hooe

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Apr 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at James Wood Chevrolet Buick GMC Decatur provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 18, 2024

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Employee Rating

Rocco my salesman is a great reflection of James Wood dealership. He was respectful and informative. I give an A+ rating to him and the dealership!! More

by annkaker
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo

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Apr 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the nice review, Ann! We really appreciate this feedback and I'll be certain to share your compliments with Rocco. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 18, 2024

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Everyone was friendly and service was good. We will continue to use James Wood Motors. More

by cindymcduff
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Cindy, thank you for the feedback! We are happy to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 13, 2024

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Employee Rating

Great job by all from scheduling to service tech and cashier. That’s why I drive 30 miles each way for service work More

by DEFENDERONTHEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Williams , Paul Johnson, Jose Martinez

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Apr 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review and for traveling to James Wood Chevrolet Buick GMC Decatur from quite a distance, I appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 12, 2024

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Employee Rating

Always get the best service at James Wood Motors! Professional, knowledgeable and friendly staff ! This has been our “go to” dealership since we moved to this area over 20 years ago. Hope to use t More

by BRENSMITH15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 12, 2024

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Employee Rating

I am perfectly satisfied with the process and service from James Wood and Drew Ward. More

by hh.mcgl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Tyler Mayfield , Misty Dyson, Zach Rhine

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Apr 15, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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