James Woods is a great dealership to get a vehicle.
Our experience getting a car that we wanted was easy and quick as possible. Unlike being there all day, it only took a few hours. Everyone was very f
Our experience getting a car that we wanted was easy and quick as possible. Unlike being there all day, it only took a few hours. Everyone was very friendly.
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by BISQUITFOOT
Verified Customer
Verified Customer
Aug 18, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your review! I am so happy to hear that your experience at James Wood Chevrolet Buick GMC Decatur was easy and quick. It's great to know our team made you feel welcome while helping you find the car you wanted. We appreciate your feedback and hope to see you again soon.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Brian is fantastic easy to talk to and tells it like it
is. He will make sure we understand what is needed and what is being done.
is. He will make sure we understand what is needed and what is being done.
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by NVRSAT2010
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your fantastic review! I'm delighted to hear that Brian made your experience at James Wood Chevrolet Buick GMC Decatur so positive. We pride ourselves on clear communication and ensuring our customers understand their vehicle's needs. We appreciate your feedback and look forward to welcoming you back soon!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
From my salesman Matt to finance this was the best
experience I’ve ever had at a dealership! Recommend James woods Decatur to all my friends and family
experience I’ve ever had at a dealership! Recommend James woods Decatur to all my friends and family
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by plepew2
Verified Customer
Verified Customer
Aug 17, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! We're thrilled to hear that you had the best experience at James Wood Chevrolet Buick GMC Decatur, from Matt to our finance team. Your recommendation means a lot to us, and we appreciate you sharing your experience with friends and family. We look forward to assisting you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Always great service at James Wood Decatur.
My husband and I have bought three trucks in the last 4 years from them and plan to continue buying from them. They treat me like a VIP! From sales t
My husband and I have bought three trucks in the last 4 years from them and plan to continue buying from them. They treat me like a VIP! From sales to service!
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by preciousarrington73
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Shawn Hooe
, Krista always takes care of me and makes sure I have a loaner. I just love her. She needs a raise! :)
Aug 17, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the fantastic review! We're thrilled to hear that you and your husband have trusted James Wood Chevrolet Buick GMC Decatur with your truck purchases over the last four years. Providing VIP treatment is our priority, and we're glad to know you experienced that from sales to service. We look forward to continuing to serve you in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Everyone was very nice, it was a good experience,
everyone was friendly and courteous, Thanks
everyone was friendly and courteous, Thanks
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by TERESAKINNEY10
Verified Customer
Verified Customer
Service Price Transparency
Aug 08, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Teresa! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that you had a positive experience with us. Hope to serve you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I have over thirty years with this dealership, their
service has been the reason for choosing this dealership.
service has been the reason for choosing this dealership.
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by JRSBSS4600
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for sharing your experience with us! I truly appreciate your loyalty over the past thirty years. Your support means a lot to everyone at James Wood Chevrolet Buick GMC Decatur. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
They did a great job getting my truck fixed and getting
me back on the road.
me back on the road.
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by TOHDVM03
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful feedback! I am thrilled to hear that we could get your truck fixed promptly and safely return you to the road. At James Wood Chevrolet Buick GMC Decatur, providing excellent service is our priority. We look forward to assisting you again in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
I’ve been driving to Decatur Tx, from Ardmore Okla.
for the last 4 years, just because I trust Brian to do what’s right for my truck! He does a great job!!!!
Maybe you should have him design a web sit
for the last 4 years, just because I trust Brian to do what’s right for my truck! He does a great job!!!!
Maybe you should have him design a web site that is user friendly & not a pain in the xxx?
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by casey.cero
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Casey, thank you for your feedback! It's fantastic to hear that you've been trusting Brian at James Wood Chevrolet Buick GMC Decatur with your truck for the past four years. We appreciate your loyalty and will certainly consider your suggestion regarding our website. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
I always use this dealership and have never been
disappointed in the service or the friendliness of the staff. The shop is usually busy, which indicates to me I'm not the only person who thinks so.
disappointed in the service or the friendliness of the staff. The shop is usually busy, which indicates to me I'm not the only person who thinks so.
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by woodworthsheila
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for taking the time to provide such great feedback, Sheila! I appreciate your continued loyalty to James Wood Chevrolet Buick GMC Decatur. It’s great to hear that you’ve always received friendly service from our staff. We look forward to seeing you again soon.
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
I just want to give a huge shoutout to James Wood for
saving me from getting scammed! I took my car with only 5,000 miles on it to a local shop for a simple oil change. They told me I needed a new batter
saving me from getting scammed! I took my car with only 5,000 miles on it to a local shop for a simple oil change. They told me I needed a new battery and possibly a starter. That didn’t sit right with me.
Even though James Wood is a 30 minute drive, I knew it was worth it. I called them, took my car in, and guess what? After a full check-up, they told me nothing was wrong with my car! 🙌
I’m SO glad I trusted my instincts and went to the dealership, especially since my car is still under warranty. I was being lazy, and that almost cost me $300 I didn’t need to spend.
From now on, James Wood is where I’m going even for oil changes. THANK YOU again for being honest and looking out for your customers!
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by Angela Johnson
Verified Customer
Verified Customer
Jul 23, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much, Angela! We truly appreciate your kind words and recognition of our commitment to honesty and customer care at James Wood Chevrolet Buick GMC Decatur. We’re thrilled to hear that we could help you avoid unnecessary expenses and provide peace of mind with your vehicle check-up. Your trust means a lot to us, and we look forward to being your go-to dealership for all your automotive needs, even for oil changes! Thanks again for sharing your experience!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com