They did a great job getting my truck fixed and getting
me back on the road.
me back on the road.
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by TOHDVM03
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful feedback! I am thrilled to hear that we could get your truck fixed promptly and safely return you to the road. At James Wood Chevrolet Buick GMC Decatur, providing excellent service is our priority. We look forward to assisting you again in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
I’ve been driving to Decatur Tx, from Ardmore Okla.
for the last 4 years, just because I trust Brian to do what’s right for my truck! He does a great job!!!!
Maybe you should have him design a web sit
for the last 4 years, just because I trust Brian to do what’s right for my truck! He does a great job!!!!
Maybe you should have him design a web site that is user friendly & not a pain in the xxx?
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by casey.cero
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Casey, thank you for your feedback! It's fantastic to hear that you've been trusting Brian at James Wood Chevrolet Buick GMC Decatur with your truck for the past four years. We appreciate your loyalty and will certainly consider your suggestion regarding our website. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
I always use this dealership and have never been
disappointed in the service or the friendliness of the staff. The shop is usually busy, which indicates to me I'm not the only person who thinks so.
disappointed in the service or the friendliness of the staff. The shop is usually busy, which indicates to me I'm not the only person who thinks so.
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by woodworthsheila
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for taking the time to provide such great feedback, Sheila! I appreciate your continued loyalty to James Wood Chevrolet Buick GMC Decatur. It’s great to hear that you’ve always received friendly service from our staff. We look forward to seeing you again soon.
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
I just want to give a huge shoutout to James Wood for
saving me from getting scammed! I took my car with only 5,000 miles on it to a local shop for a simple oil change. They told me I needed a new batter
saving me from getting scammed! I took my car with only 5,000 miles on it to a local shop for a simple oil change. They told me I needed a new battery and possibly a starter. That didn’t sit right with me.
Even though James Wood is a 30 minute drive, I knew it was worth it. I called them, took my car in, and guess what? After a full check-up, they told me nothing was wrong with my car! 🙌
I’m SO glad I trusted my instincts and went to the dealership, especially since my car is still under warranty. I was being lazy, and that almost cost me $300 I didn’t need to spend.
From now on, James Wood is where I’m going even for oil changes. THANK YOU again for being honest and looking out for your customers!
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by Angela Johnson
Verified Customer
Verified Customer
Jul 23, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much, Angela! We truly appreciate your kind words and recognition of our commitment to honesty and customer care at James Wood Chevrolet Buick GMC Decatur. We’re thrilled to hear that we could help you avoid unnecessary expenses and provide peace of mind with your vehicle check-up. Your trust means a lot to us, and we look forward to being your go-to dealership for all your automotive needs, even for oil changes! Thanks again for sharing your experience!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
I have always been treated with respect and friendship;
Bryan has always been in support of all my needs and always willing to work with me.
The same goes for Steve Frazier, I have purchased about 7-cars/
Bryan has always been in support of all my needs and always willing to work with me.
The same goes for Steve Frazier, I have purchased about 7-cars/trucks from him and because of his and Bryan's professional way of doing business, is why I keep going back to James Wood.
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by sergioweser
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words, Sergio! I truly appreciate you taking the time to share your experience at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that Bryan and Steve have consistently met your needs and provided you with exceptional service throughout your multiple purchases. We look forward to welcoming you back for your next vehicle. Thanks for being a valued customer!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Always friendly and a pleasure to work with, this dealer
is one that I can say I would recommend to family and friends
is one that I can say I would recommend to family and friends
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by PAULJ76
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Paul! I truly appreciate your kind words and am delighted to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us. We look forward to serving you, your family, and friends in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I have traded with James Wood for many years.
I have always had a great experience with this dealership.
I have always had a great experience with this dealership.
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by Fred
Verified Customer
Verified Customer
Service Price Transparency
Jul 16, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your feedback, Fred! I appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the years. It's great to hear that you've consistently had a great experience with us. We look forward to serving you again soon.
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
From new car sales to the service department dealing at
James Wood is as easy as it gets. Bought my last three trucks from Steve Frazier and he always finds the right truck that i need. And, Brian in servi
James Wood is as easy as it gets. Bought my last three trucks from Steve Frazier and he always finds the right truck that i need. And, Brian in service department knows most people by name and always takes care of my needs.
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by tarleton1983
Verified Customer
Verified Customer
Jul 15, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your wonderful review! I am thrilled to hear about your positive experiences with both Steve in sales and Brian in our service department at James Wood Chevrolet Buick GMC Decatur. It's our aim to make everything as easy as possible for you. We appreciate your loyalty and look forward to helping you with your future truck needs! Don't hesitate to visit us again soon!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I am so pleased with the service and support of James
Wood Decatur. Not your typical dealership whom just wants to make the initial sale of a vehicle, but the after support of the service department is
Wood Decatur. Not your typical dealership whom just wants to make the initial sale of a vehicle, but the after support of the service department is outstanding. Fair price for work performed; and the work is always totally complete and thorough, leaving you with no doubt or misgivings. The service department and all the persons working in it our outstanding, pleasant and willing to explain the work that needs to be done. It's performed in an efficient and timely manner.
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by o4nutmeg
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you! I appreciate your feedback and am glad about your positive experience with our service department here at James Wood Chevrolet Buick GMC Decatur. It’s always our goal to provide thorough and efficient support to our customers, both during and after their purchase. We look forward to serving you again in the future.
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Thanks to Bryan and staff on the oil change and update
recall done on the 2024 Colorado in an impressive timely manner to get back on the road . Keep the great work up
recall done on the 2024 Colorado in an impressive timely manner to get back on the road . Keep the great work up
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by Snuffysurfdude
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your kind words! We truly appreciate your feedback and are glad to hear that Bryan and our team provided you with a timely oil change and recall update for your 2024 Colorado. Your satisfaction is important to us. We look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com