Always great service at James Wood Decatur.
My husband and I have bought three trucks in the last 4 years from them and plan to continue buying from them. They treat me like a VIP! From sales t
My husband and I have bought three trucks in the last 4 years from them and plan to continue buying from them. They treat me like a VIP! From sales to service!
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by preciousarrington73
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Shawn Hooe
, Krista always takes care of me and makes sure I have a loaner. I just love her. She needs a raise! :)
Aug 17, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the fantastic review! We're thrilled to hear that you and your husband have trusted James Wood Chevrolet Buick GMC Decatur with your truck purchases over the last four years. Providing VIP treatment is our priority, and we're glad to know you experienced that from sales to service. We look forward to continuing to serve you in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Everyone was very nice, it was a good experience,
everyone was friendly and courteous, Thanks
everyone was friendly and courteous, Thanks
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by TERESAKINNEY10
Verified Customer
Verified Customer
Service Price Transparency
Aug 08, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Teresa! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that you had a positive experience with us. Hope to serve you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I have over thirty years with this dealership, their
service has been the reason for choosing this dealership.
service has been the reason for choosing this dealership.
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by JRSBSS4600
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for sharing your experience with us! I truly appreciate your loyalty over the past thirty years. Your support means a lot to everyone at James Wood Chevrolet Buick GMC Decatur. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
They did a great job getting my truck fixed and getting
me back on the road.
me back on the road.
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by TOHDVM03
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful feedback! I am thrilled to hear that we could get your truck fixed promptly and safely return you to the road. At James Wood Chevrolet Buick GMC Decatur, providing excellent service is our priority. We look forward to assisting you again in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
I’ve been driving to Decatur Tx, from Ardmore Okla.
for the last 4 years, just because I trust Brian to do what’s right for my truck! He does a great job!!!!
Maybe you should have him design a web sit
for the last 4 years, just because I trust Brian to do what’s right for my truck! He does a great job!!!!
Maybe you should have him design a web site that is user friendly & not a pain in the xxx?
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by casey.cero
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Casey, thank you for your feedback! It's fantastic to hear that you've been trusting Brian at James Wood Chevrolet Buick GMC Decatur with your truck for the past four years. We appreciate your loyalty and will certainly consider your suggestion regarding our website. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
I always use this dealership and have never been
disappointed in the service or the friendliness of the staff. The shop is usually busy, which indicates to me I'm not the only person who thinks so.
disappointed in the service or the friendliness of the staff. The shop is usually busy, which indicates to me I'm not the only person who thinks so.
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by woodworthsheila
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for taking the time to provide such great feedback, Sheila! I appreciate your continued loyalty to James Wood Chevrolet Buick GMC Decatur. It’s great to hear that you’ve always received friendly service from our staff. We look forward to seeing you again soon.
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
I just want to give a huge shoutout to James Wood for
saving me from getting scammed! I took my car with only 5,000 miles on it to a local shop for a simple oil change. They told me I needed a new batter
saving me from getting scammed! I took my car with only 5,000 miles on it to a local shop for a simple oil change. They told me I needed a new battery and possibly a starter. That didn’t sit right with me.
Even though James Wood is a 30 minute drive, I knew it was worth it. I called them, took my car in, and guess what? After a full check-up, they told me nothing was wrong with my car! 🙌
I’m SO glad I trusted my instincts and went to the dealership, especially since my car is still under warranty. I was being lazy, and that almost cost me $300 I didn’t need to spend.
From now on, James Wood is where I’m going even for oil changes. THANK YOU again for being honest and looking out for your customers!
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by Angela Johnson
Verified Customer
Verified Customer
Jul 23, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much, Angela! We truly appreciate your kind words and recognition of our commitment to honesty and customer care at James Wood Chevrolet Buick GMC Decatur. We’re thrilled to hear that we could help you avoid unnecessary expenses and provide peace of mind with your vehicle check-up. Your trust means a lot to us, and we look forward to being your go-to dealership for all your automotive needs, even for oil changes! Thanks again for sharing your experience!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
I have always been treated with respect and friendship;
Bryan has always been in support of all my needs and always willing to work with me.
The same goes for Steve Frazier, I have purchased about 7-cars/
Bryan has always been in support of all my needs and always willing to work with me.
The same goes for Steve Frazier, I have purchased about 7-cars/trucks from him and because of his and Bryan's professional way of doing business, is why I keep going back to James Wood.
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by sergioweser
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words, Sergio! I truly appreciate you taking the time to share your experience at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that Bryan and Steve have consistently met your needs and provided you with exceptional service throughout your multiple purchases. We look forward to welcoming you back for your next vehicle. Thanks for being a valued customer!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Always friendly and a pleasure to work with, this dealer
is one that I can say I would recommend to family and friends
is one that I can say I would recommend to family and friends
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by PAULJ76
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Paul! I truly appreciate your kind words and am delighted to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us. We look forward to serving you, your family, and friends in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I have traded with James Wood for many years.
I have always had a great experience with this dealership.
I have always had a great experience with this dealership.
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by Fred
Verified Customer
Verified Customer
Service Price Transparency
Jul 16, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your feedback, Fred! I appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the years. It's great to hear that you've consistently had a great experience with us. We look forward to serving you again soon.
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com