Bryan Wiltgen

The purchase experience of our new 2025 Grand Highlander Hybrid Limited was straight forward. I was put on the allocation list and the salesman kept me informed and answered all of my questions about the pr Hybrid Limited was straight forward. I was put on the allocation list and the salesman kept me informed and answered all of my questions about the process through delivery. I am a satisfied customer. More

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The dealership was clean. The employees were very helpful and courteous. The snack was was well stocked. The employees were very helpful and courteous. The snack was was well stocked. More

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Katrina was the ultimate professional! She was very respectful, knowledgeable, informative, conscientious and, most importantly, TRUSTWORTHY! I highly recommend requesting her help in pu She was very respectful, knowledgeable, informative, conscientious and, most importantly, TRUSTWORTHY! I highly recommend requesting her help in purchasing a vehicle. She restored my faith in salespeople as we had a very bad experience there with a prior purchase. She went above and beyond the call of duty with us. I was extremely impressed! More

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these guys were great to work with. .....stayed late and with no qualms and got the job done......we will be back .....stayed late and with no qualms and got the job done......we will be back More

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I recently worked with Katrina while shopping for a used Acura MDX, and I had a great experience. She was professional, responsive, and respectful throughout the process. I appreciated her consistent follow Acura MDX, and I had a great experience. She was professional, responsive, and respectful throughout the process. I appreciated her consistent follow-ups without being pushy, and she provided clear, helpful information whenever I had questions. More

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These guys were great to work with. .....we kept them late to finish our deal and they really did a good job, polite, and friendly......nice job .....we kept them late to finish our deal and they really did a good job, polite, and friendly......nice job More

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Great place to buy a Toyota. Have bought 5 cars from this dealership and never any issues. Would highly recommend to anyone looking to buy new or used. Have bought 5 cars from this dealership and never any issues. Would highly recommend to anyone looking to buy new or used. More

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Phenomenal job by everyone that worked with me! Couldn’t have asked for better service. Michael Ball is in a league of his own as a salesman and couldnt recommend him enough if you are looking to b Couldn’t have asked for better service. Michael Ball is in a league of his own as a salesman and couldnt recommend him enough if you are looking to buy a car. First time buyer at Ed Martin and will happily be coming back! More

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I have been very pleased with this dealership but do have a concern about the maintenance department. I have brought my vehicle in for all maintenance and was taken back to learn my past inspections wer have a concern about the maintenance department. I have brought my vehicle in for all maintenance and was taken back to learn my past inspections were not thorough and was confronted with $7000 in costs for a routine maintenance required warning. The needed work involved things that should have easily been seen and were missed by past inspections. I was told inexperienced staff may not have been thorough during past inspections. Since my vehicle was a 2009 I chose to purchase a vehicle rather than have the repair work done. I have always taken my vehicle to the dealer for oil changes and maintenance to have confidence my vehicle was safe to drive. I definitely appreciated the thorough, patient and efficient attention I received this week from your service department (Ammar), sales ( Mr. Ball) and finance. (Bryan) and hopefully will be pleased when I take possession of the 2022 RAV4. Understandably in the future I will be more diligent to confirm maintenance checks are thorough and up to the standard I would hope Ed Martin Toyota requires. More

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Very professional sales and support team. Asked and listened to our needs and desires for a vehicle. Exceeded our expectations. Asked and listened to our needs and desires for a vehicle. Exceeded our expectations. More

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