Bryce Langhurst

Will never buy from here again! I was assaulted by the GM and 3 employees. The GM (bald guy who would not tell me his name) threatened to punch me and "beat the xxxx outta me" ... I was assaulted by the GM and 3 employees. The GM (bald guy who would not tell me his name) threatened to punch me and "beat the xxxx outta me" ... Then got into my car while I was in front of it and he continued to drive into my legs, hitting me and as I lose my footing and fall into the hood of the car... I'm in literal shock. As I'm walking outside to try and get into my car... 3 other employees including BryceLanghurst, Mike Bushman, come to harass me. The GM gets out of my car to get in my face again to assault me ... Before getting back into my car to drive it clear across the lot... As I walk to my car across the lot, the 3 other employees insist on harassing me to my car... Then tell me I cannot leave... While 2 others tell me to leave and blocking my car. I have made a police report. I have video and pictures. Bought a 2023 Crown Limited that was suppose to be Gold Certified. To find out it was not properly certified being bated to buy this vehicle and lied to on the certification. Within the day of purchase I experienced problems like the software being 2 years old on the infotainment system which made my screen glitch, backup camera not working... Lane assist not working... Heated seats don't work.... Knocking in the engine when reversing... Horrible wind noise in the driver side... This is just a few. When I discuss these concerns in detail to the manager John, I get a one word reply, "Yep.". Absolutely unacceptable. This is shady and did nothing to compensate for this stress and straight up lie to a returning customer. dealership. Sad, unprofessional, unacceptable. My software was never updated the 7 days it was here... And when I complained about new scratches, that apparently was the last straw and they couldn't bare to take responsibility. I had just dropped a $14k down payment buying a $42k car... Didn't think my concerns were out of reach. No apology yet from Toyota or this dealership for such a horrible experience. More

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This is the best service center that I have ever visited. Clean Comfortable ,just plain good. Clean Comfortable ,just plain good. More

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Super nice guy in the service department. We are very pleased with the repairs. Thank you! We are very pleased with the repairs. Thank you! More

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This dealer is fair and up front. They will work to get you exactly what you want in a price range you can afford. From sales to finance to service, they always have your best interest in mind. you exactly what you want in a price range you can afford. From sales to finance to service, they always have your best interest in mind. More

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I took my Scion IQ in because the air was not working. I was quoted a price to repair of approx. $1600. Since my car has such low miles, The dealer automatically filed a claim with Toyota for me and my air was quoted a price to repair of approx. $1600. Since my car has such low miles, The dealer automatically filed a claim with Toyota for me and my air was fixed at no charge to me! CR Toyota is the best! More

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My Daughter I would just like to say that I finally have found a dealership that I can send my daughter to and feel completely secure that she is taken care of an I would just like to say that I finally have found a dealership that I can send my daughter to and feel completely secure that she is taken care of and not taken advantage of. J.D. Fagle is one of the most caring techs that I have ever met and I do not have to question his integrity. Good hire CR Toyota. Respectfully, Steven Peacock (I also bought my recent car there because of this) More

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Awesome Car Purchase! Alan Makabi at Toyota was our salesperson. He did an outstanding job from the beginning! He was friendly, very knowledgeable and accommodating, always Alan Makabi at Toyota was our salesperson. He did an outstanding job from the beginning! He was friendly, very knowledgeable and accommodating, always available, but never pushy! We love our new Highlander and the process was possibly the easiest we have ever experienced! This is why we rate 5 ??!! Bernie and Susan Friedl More

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Great experience The staff from start to finish were great. This is the sixth vehicle we have bought from them. It is always a quality experience from great people. The staff from start to finish were great. This is the sixth vehicle we have bought from them. It is always a quality experience from great people. More

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Honest, reliable, quality product and people I have been trading and buying Toyota’s at Cedar Rapids Toyota for decades. I have NEVER had an issue with the product, people and service. They are f I have been trading and buying Toyota’s at Cedar Rapids Toyota for decades. I have NEVER had an issue with the product, people and service. They are first class. I won’t go anywhere else. Chris Langhurst runs a first rate dealership. More

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Great experience! My wife and I needed to add a second car for our growing family, and we had a great experience working with Terry and the team at CR Toyota. The car i My wife and I needed to add a second car for our growing family, and we had a great experience working with Terry and the team at CR Toyota. The car is in great shape, and the service was top notch. Would definitely recommend. More

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