Buck Barton

The service was completed in the suggested amount of time and David honored the price that I was supposed to get online. and David honored the price that I was supposed to get online. More

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Glenn Norris is an awesome service tech, friendly, courteous and makes sure all is done to perfection. He always goes the extra mile. courteous and makes sure all is done to perfection. He always goes the extra mile. More

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I love buying vehicles and getting them serviced at Gene Messer. The salesman and staff are great. Messer. The salesman and staff are great. More

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Lee Ann (Tiffany) has been awesome to work with! She has been in constant communication through the whole service process and done a great job of taking care of us! Everything from delivery to own She has been in constant communication through the whole service process and done a great job of taking care of us! Everything from delivery to owning a problem in the service process… she has been fantastic! More

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Took care of my oil change. They where busy so they Uber ed back home and picked me up when it was completed They where busy so they Uber ed back home and picked me up when it was completed More

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Messer has a large assortment of pre owned vehicles with almost all of them looking well maintained by previous owners. almost all of them looking well maintained by previous owners. More

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Very great transaction, dealer answered all the questions I had, and delivered the vehicle without issues. I had, and delivered the vehicle without issues. More

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Everyone was very helpful- on sight work was very helpful- also the job was done without delay. helpful- also the job was done without delay. More

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Nice and clean very presentable yes sir no sir relation got the job done as I was told. Thank you. got the job done as I was told. Thank you. More

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I’m putting a ONE STAR but that I’m afraid it’s still too generous. My experience with Gene Messer service department by far has been the worst service I have ever had to deal with! They had my 2021 F-150 P generous. My experience with Gene Messer service department by far has been the worst service I have ever had to deal with! They had my 2021 F-150 Platinum for nearly two weeks I have 3 factory recalls that needs attention and the vehicles horn was inoperable and I also requested to have my vehicle looked over so I can make a 3,000 mile trip up North for Thanksgiving. Audrey my service rep told me it would be at least two days to complete the work including any parts needing. I set the appointment time a little more then two before leaving. We actually delayed leaving to complete the required service. Rear axle half-shaft and hub assembly replacement “Status, Recall incomplete” Reprogram integrated trailer relay module “Status, Recall incomplete” Windshield glass reattachment “Status Recall incomplete” As for the horn not working they said I would have to have the BCM replaced ”Status not completed” Nearly two weeks and not one single thing was completed. I have since made arrangements to have my vehicle serviced at a different dealership. I can no longer trust Gene Messer to do the work. More

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