Buddy Holguin
Buddy Holguin at Capistrano Volkswagen

Buddy Holguin | Page 5

Sales and Leasing Consultant

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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5.0
126 Reviews

Employee Video

5.0

126 Reviews

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126 Reviews of Buddy Holguin

December 15, 2020

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Employee Rating

Always prompt to help and everyone is eager to go out of their way and assist! From the moment walking on property to the moment I left, I felt like I was in good hands. More

by Ally Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2020

Capistrano Volkswagen responded

Thank you for your business and this review, Ally! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

December 02, 2020

Dealership Rating
Employee Rating

Quick, easy, low key experience. Buddy took us through the transaction flawlessly without a snag. we were in and out of finance in less than a half hour. No pain. More

by vigna2
Recommend Dealer
Yes
Dec 02, 2020

Capistrano Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Buddy and the rest of our team, and we look forward to working with you again. Kate

December 02, 2020

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Employee Rating

Again after many years of great service at Capistrano Volkswagen Brad professionally serviced our VW Beetle with 5-Star excellence. He and the mechanics communicated promptly with a detailed video of ar More

by TERRILUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, Cory Goodman, Brad Johnson, Darla Alderman , Fred Evans, McCurtis Kelley, Arlen Mack

Dec 02, 2020

Capistrano Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

November 28, 2020

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Employee Rating

Sales team was quick and thorough when answering our questions and guided us through every step of the process. Exceptional training on the perks of our new vehicle More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, Joey Robustelli, Paul Clark , AJ Jamshidi

Nov 30, 2020

Capistrano Volkswagen responded

Hi Chris, Thanks for sharing your thoughts about your experience with us. It is great to hear that our training helped you become familiar with the features of your new vehicle. We appreciate your business and hope to see you again soon! Kate

November 26, 2020

Dealership Rating
Employee Rating

This is the second lease that Buddy has acquired for me. I could not ask for better attention to detail. It’s like he knew exactly what I was looking for. I recommend that you go in and ask for Buddy. More

by Mitchdavis129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Capistrano Volkswagen responded

Mitch, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Buddy here at Capistrano Volkswagen. Kate

November 26, 2020

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Employee Rating

Great service. Buddy and Joey were extremely helpful and went above and beyond the call of duty cold war in answering any and all questions I had. More

by Marl
Recommend Dealer
Yes
Nov 30, 2020

Capistrano Volkswagen responded

Marl, Thank you so much for your excellent review! We are so glad that Buddy and Joey had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kate

November 26, 2020

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Employee Rating

Terrific experience all around, from purchase to first servicing request. Got the exact model I wanted, with the buying experience being direct, straightforward, and no frills. 5 months later, the airbag More

by brian.n.chi
Recommend Dealer
Yes

Other Employees Tagged: Brad Johnson

Nov 30, 2020

Capistrano Volkswagen responded

Brian, Thank you so much for your wonderful review! We are thrilled that Buddy, Brad, and our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Volkswagen! Kate

November 11, 2020

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Employee Rating

Nick, Buddy,and Mike are fantastic! They make the purchase experience so pleasant and fun. This is the 4th time we have purchased from Capistrano Volkswagen, would not even consider another dealer! More

by TIM
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, Mike Stieber

Nov 12, 2020

Capistrano Volkswagen responded

Thank you so much for taking the time to share your feedback with us, Tim. We are delighted to learn about your positive experience with Nick, Buddy and Mike. Congratulations on your fourth vehicle from Capistrano Volkswagen! We truly appreciate your loyalty. Kate

October 31, 2020

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Employee Rating

I got my car back and the dealership had it for a week. I live an hour and 45 minutes from the location. My car wouldn’t lock, and that was NOT what I had brought the vehicle in for. Instead of offering to f More

by jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Arlen Mack

Nov 16, 2020

Capistrano Volkswagen responded

Hi JD, We truly apologize for the negative experience we provided and for falling short. We can only take your feedback to improve and do better next time. If you would be willing to give us another chance in the future, we are more than happy to connect you with our Service Manager Cory Goodman to make things right. Please see our contact information below and again, we are sorry to hear we disappointed you as we value you as a customer. Best, Kate customerservice@capovwmazda.com

October 26, 2020

Dealership Rating
Employee Rating

Greatest knowledge sales person I have had He possessed Greatest knowledge sales person I have had He possessed the most knowledge of any salesperson I have dealt with Great f and I guy also More

by chaimmarcus1036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Clark, Steve Smith

Oct 26, 2020

Capistrano Volkswagen responded

Thank you for your kind review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

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