Buddy Holguin
Buddy Holguin at Capistrano Volkswagen

Buddy Holguin | Page 6

Sales and Leasing Consultant

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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5.0
128 Reviews

Employee Video

5.0

128 Reviews

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128 Reviews of Buddy Holguin

October 31, 2020

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Employee Rating

I got my car back and the dealership had it for a week. I live an hour and 45 minutes from the location. My car wouldn’t lock, and that was NOT what I had brought the vehicle in for. Instead of offering to f More

by jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Arlen Mack

Nov 16, 2020

Capistrano Volkswagen responded

Hi JD, We truly apologize for the negative experience we provided and for falling short. We can only take your feedback to improve and do better next time. If you would be willing to give us another chance in the future, we are more than happy to connect you with our Service Manager Cory Goodman to make things right. Please see our contact information below and again, we are sorry to hear we disappointed you as we value you as a customer. Best, Kate customerservice@capovwmazda.com

October 26, 2020

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Employee Rating

Greatest knowledge sales person I have had He possessed Greatest knowledge sales person I have had He possessed the most knowledge of any salesperson I have dealt with Great f and I guy also More

by chaimmarcus1036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Clark, Steve Smith

Oct 26, 2020

Capistrano Volkswagen responded

Thank you for your kind review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

October 21, 2020

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Employee Rating

This is now our 4th car purchase from CapoVW. We keep coming back b/c of excellent customer service!! Hassle free, professional and easy. If you want to be treated like a human - with respect, kindness More

by srfrjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Capistrano Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Kate

October 15, 2020

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Employee Rating

Buddy Holguin is a consummate professional who got us the best deal possible on a new Tiguan. He was honest, communicative, and always courteous -- as I've come to expect from the folks at Capo VW over the y More

by jgb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Clark, Steve Smith

Oct 15, 2020

Capistrano Volkswagen responded

It's fantastic to hear that Buddy provided you with great customer service while assisting you with your new Tiguan! We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Volkswagen! Kate

September 17, 2020

Dealership Rating
Employee Rating

It was a stress free process and I am loving the car, what more can I say! Buddy wasn't pushy which I appreciated but his knowledge was superb. More

by eileenkeighley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Capistrano Volkswagen responded

Thank you so much, Eileen, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate

September 09, 2020

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Employee Rating

Best car buying experience ever! Everything was done through text messages and when I got to the dealer, the process was fairly quick. They are great people and a big shout-out to Nick Colucci and Buddy More

by SalgueroW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci , AJ Jamshidi

Sep 09, 2020

Capistrano Volkswagen responded

Sal, We are very happy to have provided you with such a positive experience working with Buddy and Nick! We sincerely value your business and look forward to your next visit. Kate

August 29, 2020

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Employee Rating

Best Car buying experience ever and I'm a guy who spent more than 20 Years in the Car Biz. Nothing small town about Capo VW. The salesman, Buddy, is a true professional and knows and breathes VW's. And Nic More

by Skip Reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, Paul Clark

Aug 31, 2020

Capistrano Volkswagen responded

Skip, It's great to hear that Buddy was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Volkswagen! Kate

August 29, 2020

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Employee Rating

Buddy and the whole experience was the best. I have leased and owned many cars threw out the years and this was by far the friendliest, fastest experience I have had ever! More

by stacyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2020

Capistrano Volkswagen responded

Stacy, Thank you so much for choosing Capistrano Volkswagen! Congrats on your new purchase, and let Buddy or our team know if we can be of any more assistance! Kate

August 24, 2020

Dealership Rating
Employee Rating

Easy to schedule an appointment. Everyone was very friendly and helpful. Clean and safe environment; hand sanitizer available everywhere and masks worn by all! Love the video of the servicing they se More

by SuzanneL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arlen Mack

Aug 25, 2020

Capistrano Volkswagen responded

It has been a pleasure serving you, Suzanne. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

August 13, 2020

Dealership Rating
Employee Rating

Repair on my Tiguan My 2013 Tiguan had an issue with the fuel ignition and was also leaking oil. The service center took very good care of me and my family. From managem More

by erinvalovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Willenborg, Brad Johnson

Aug 15, 2020

Capistrano Volkswagen responded

Thank you for choosing Capistrano Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! Kate

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