Buffy Smith
Buffy Smith at Tony Serra Nissan

Buffy Smith

Assistant Service Manager

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

Contact Me
4.8
99 Reviews

I'm Buffy Smith, a dedicated Service Advisor at Tony Serra Nissan in Cullman. As a proud Cullman native and grandmother, I value integrity, kindness, and community in everything I do. With years of experience in customer service and automotive care, I'm committed to making every visit easy, informative, and stress-free. My goal is to provide each guest with exceptional service and peace of mind. Thank you for trusting me with your service needs!

Dealership Experience

7 mos

Industry Experience

26 yrs, 2 mos

4.8

99 Reviews

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99 Reviews of Buffy Smith

March 10, 2026

Dealership Rating
Employee Rating

It was a stressfree experience, everyone was nice and it only took an hour to complete. More

by cdgable1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks, Sam Gaither

March 05, 2026

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Very nice and helpful All the sales staff service department took care of all my needs More

by pd0452
Recommend Dealer
Yes

Other Employees Tagged: Buffy Smith

March 04, 2026

Dealership Rating
Employee Rating

The dealership is great. The waiting area is nice and the service is quick and friendly. However the key fob issue was not resolved but I left satisfied. More

by aligilmore78
Recommend Dealer
Yes

Other Employees Tagged: Buffy Smith

March 02, 2026

Dealership Rating
Employee Rating

We are treated like family at Tony Serra Nissan. The service is excellent. Highly recommend Tony Serra Nissan. More

by courierandpress
Recommend Dealer
Yes

Other Employees Tagged: Buffy Smith

March 02, 2026

Dealership Rating
Employee Rating

Buffy is very good at customer service. She went above and beyond to make me feel comfortable. She's definitely a keeper. She took me to the waiting room and she just took over the rest of More

by lfowler1943
Service Price Transparency
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Recommend Dealer
Yes

March 01, 2026

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Buffy Smith is great at communication and knowledgeable. She made me feel comfortable and calm when I was upset with an unexpected issue. More

by asheknite
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Recommend Dealer
Yes

March 01, 2026

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The staff are very kind there, great prices! The salesman named Angel Perez is who helped me choose a new vehicle and he was an amazing individual! More

by shuyadraws
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

February 28, 2026

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I always like coming here. Bought my car years ago and still use their service department. Buffy Smith is always helpful More

by pureraecleaningco
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 28, 2026

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Employee Rating

I always come here for any of my service stuff. Great people and quick service. Buffy in the service department is very helpful and nice More

by kip.price18
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 28, 2026

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My friend referred me here for an oil change. Buffy in the service department did an amazing job More

by williamskylie7
Service Price Transparency
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Recommend Dealer
Yes
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