Byron Johnson | Page 7

I bought this truck since it checked most of my boxes. Not having two fobs was a frustration point that was never revealed until the one fob was handed to me. Only seeing the truck up on a lift was the on Not having two fobs was a frustration point that was never revealed until the one fob was handed to me. Only seeing the truck up on a lift was the only time that I saw the truck in person before leaving the dealership. The word flawless was used in the video description two days before taking delivery. There were dents on both front and rear bumpers that I did not see until ready to leave the dealership. I told them I was coming the day before and they started servicing it when I arrived that Saturday. I did get to drive a similar truck as a test drive but not my truck. I will use this truck for quite a while as it meets my needs. The process the day of pick up felt a bit discombobulated. More

by rosmithy Verified Customer Verified Customer

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"I had a fantastic experience with David at Jimmy Britt! He really listened to what I wanted in a car and didn't try to push me into something else. David was super helpful and patient, answering all my que He really listened to what I wanted in a car and didn't try to push me into something else. David was super helpful and patient, answering all my questions and making the whole process smooth. I drove off the lot with exactly the car I wanted, and I couldn't be happier with the service. Highly recommend David if you're looking for a great car-buying experience!" More

by savannahbogdan9 Verified Customer Verified Customer

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I was charged over $1100 for an applied 'clear ceramic coat' on my vehicle interior and exterior, yet I never saw evidence of this happening, either the day I test drove the Cherokee or the day I picked i coat' on my vehicle interior and exterior, yet I never saw evidence of this happening, either the day I test drove the Cherokee or the day I picked it up. That's a LOT of money for a retiree. I am wondering when this 'protective clear coat' was applied to the exterior. While I noted that the interior had been 'detailed' ( there was evidence of a dripping cleaning solution on the side of the driver's seat, when it was raised to its highest setting) There was no evidence of any 'coating' on any interior element. Jimmy Britt, and it's sales person, acted as if this exterior and interior application was 'automatic' and should simply be taken for granted. I don't feel the same. On a second matter I specifically asked if, when preparing a used car for sale, JBritt attached a diagnostic device to check for any irregularities or issues, and I was assured that it had been done. But, on the day I went to purchase the car, I was then told that 'a check engine light ' appeared upon the shop starting the vehicle and that the shop would have to replace the indicated item and that I would need to return the next day to get the car. ( from an hour away) This event certainly did not make me feel assured that JBritt had, indeed made SURE that this used car was 100 % cleared to resell. And, every time I start the Cherokee, I wonder if a check engine light will appear. It's a worrysome thing for a 75+ driver. :-( More

by ardra.kh Verified Customer Verified Customer

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Professional, Friendly, Helpful, Patient, Good Listeners, Clean Dealership, Fair Trade-In, Wonderful Service Department, Good Coffee Clean Dealership, Fair Trade-In, Wonderful Service Department, Good Coffee More

by LKR98513 Verified Customer Verified Customer

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Experience was amazing. .. within 24 hours of reaching out to Jimmy Britt, a virtual appraisal was complete on my trade, the sales team sent pictures and video, the finance t .. within 24 hours of reaching out to Jimmy Britt, a virtual appraisal was complete on my trade, the sales team sent pictures and video, the finance team sent numbers, everything was signed, and I was driving away; only spent 2.5 hours on site for a test drive, lunch, and paperwork. No pressure or hidden fees... this dealer is truly the real deal. Staff are professionals, simply the real deal... specifically Minnie, Jheyson, Ed, and Taree. Just know that this place has buyers competing for the same vehicles, so if you're not as fast as they are, someone else may purchase the vehicle before you do... its an air-tight operation. More

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Great service! Thank you for making it memorable for me…I love my new Jeep Wrangler!…I am so happy 😀 Thank you for making it memorable for me…I love my new Jeep Wrangler!…I am so happy 😀 More

by Mrswimrun Verified Customer Verified Customer

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If you are looking for an Automobile and you don't want the Pushy Sales Person, go see Ms Minnie Cooper. She listens to what you want and she makes it happen. I wasn't happy with the numbers, she asked me the Pushy Sales Person, go see Ms Minnie Cooper. She listens to what you want and she makes it happen. I wasn't happy with the numbers, she asked me what I wanted and she made it happen. One of the Best Sales Persons I have worked with. Thank You Minnie Cooper! More

by ron0177 Verified Customer Verified Customer

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Great to work with. David mason was easy to work with and had timely communication. David mason was easy to work with and had timely communication. More

by tdawkin89 Verified Customer Verified Customer

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I was talked into Mopar power steps and after a years time of purchase, they are still not being made. Through email I asked over a month ago to send my money back and the email was ignored. I’m assuming time of purchase, they are still not being made. Through email I asked over a month ago to send my money back and the email was ignored. I’m assuming there’s no intentions of sending back my $1500. More

by scottslaton Verified Customer Verified Customer

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great dealership to trade in that old bucket and ride off clean and worry free! thanks to the team at jimmy britt for one of the best buying experiences a customer could ask for with a full warranty on top o clean and worry free! thanks to the team at jimmy britt for one of the best buying experiences a customer could ask for with a full warranty on top of that!!! More

by larryhuff489 Verified Customer Verified Customer

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