Byron Melendez
Byron Melendez at Koeppel Nissan
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Byron Melendez | Page 2

Service Advisor

Koeppel Nissan

74-15 Northern Blvd
Jackson Heights, NY 11372

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32 Reviews
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32 Reviews

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32 Reviews of Byron Melendez

March 18, 2020

Dealership Rating
Employee Rating

I want to send to all Your dealer services an cashier employees my sincerely thanks for the good service that they did. I appreciate you. More

by P.J8960
Recommend Dealer
Yes

Other Employees Tagged: Tony Perez, Kelly Chacon , The young ladies at the cashier.

Mar 20, 2020

Koeppel Nissan responded

Hi PJ8960, Thank you for taking the time to post your positive review. Byron and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 13, 2020

Dealership Rating
Employee Rating

Service The service was great. In and out in timely fashion. Bryon was very knowledgeable, he was able to answer all my questions. Thank you. And they were n More

by JADEHEART50
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 16, 2020

Koeppel Nissan responded

Hi JADEHEART50, Thank you for taking the time to post your *5 Star* review. Byron and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 10, 2020

Dealership Rating

You Asked The service staff was support. As a senior, I would like to see handrails in the restroom. I would recommend one to use the service staff of a deale More

by STICK429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 12, 2020

Koeppel Nissan responded

Hi STICK429, Thank you for taking the time to post your *5 Star* review. Byron and I appreciate your support! I will present your recommendation regarding handrails to the GM. Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 09, 2020

Dealership Rating
Employee Rating

Very clean professional dealership everyone that I had contact with was extremely helpful from checking in to picking up the car and paying the bill More

by Old bug lover
Recommend Dealer
Yes

Other Employees Tagged: Tony Perez

Mar 10, 2020

Koeppel Nissan responded

Hi O.B.L., Thank you for taking the time to post your *5 Star* review. Byron, Tony and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 09, 2020

Dealership Rating
Employee Rating

Koeppel Nissan stands behind their cars. They provide courteous and knowledgeable service for your car and a number of packages to keep your car maintained at every service interval. More

by STEVED2559
Recommend Dealer
Yes

Other Employees Tagged: Tony Perez, Kelly Chacon

Mar 10, 2020

Koeppel Nissan responded

Hi Steve, Thank you for taking the time to post your *5 Star* review. Kelly, Tony, Byron and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 05, 2020

Dealership Rating
Employee Rating

2015: I reported air bag problem after a warning from DMV. NISSAN IGNORED IT. I am lucky to be alive after FIVE YEARS OF YOUR NEGLIGENCE!! More

by LGEAMERICA
Recommend Dealer
No

Other Employees Tagged: Kelly Chacon

Mar 05, 2020

Koeppel Nissan responded

Hi LGEAMERICA, Thank you for posting your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. I would appreciate the opportunity to hear more about your experience and respond with a positive solution. Please contact Jknoesel@koeppelautogroup.com or 718-898-7800 X337 at your earliest convenience. I look forward to hearing from you. Regards, John K.

March 02, 2020

Dealership Rating
Employee Rating

Amazing Service, Amazing People, Todd was great and very helpful. I brought my car in around 10am they start working on it right away and got it back by 11am More

by Nash
Recommend Dealer
Yes
Mar 06, 2020

Koeppel Nissan responded

Hi Nash, Thank you for taking the time to post your *5 Star* review. Todd and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 02, 2020

Dealership Rating
Employee Rating

Terrible service ,terrible staff ,very rude & a worker named Todd had a very bad attitude will never go to koppel Nissan again in my life! More

by Dontaehalyard
Recommend Dealer
No

Other Employees Tagged: Tony Perez, Kelly Chacon

Mar 03, 2020

Koeppel Nissan responded

Hi Mr. Halyard, Thank you for posting your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. I would appreciate the opportunity to hear more about your experience and respond with a positive solution. Please contact Jknoesel@koeppelautogroup.com or 718-898-7800 X337 at your earliest convenience. I look forward to hearing from you. Regards, John K.

March 01, 2020

Dealership Rating
Employee Rating

Byron Melendez was incredibly helpful during the difficulties I was experiencing with my car. He was able to provide me with a courtesy vehicle during the repairs, and kept me updated about what was More

by Kimberlyx7
Recommend Dealer
Yes
Mar 06, 2020

Koeppel Nissan responded

Hi Kimberly, Thank you for taking the time to post your positive review. Byron and I appreciate your loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 28, 2020

Dealership Rating
Employee Rating

Very helpful from the beginning I drove to customer service. Waiting area is filled with amazing coffee and service was quick and responsive to all my question. More

by kunjang
Recommend Dealer
Yes

Other Employees Tagged: Kelly Chacon

Mar 06, 2020

Koeppel Nissan responded

Hi kunjang, Thank you for taking the time to post your *5 Star* review. Byron, Kelly and I appreciate your loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

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