CARI SIMPSON | Page 31

Garland takes care of all my vehicle needs and keeps me up to date on what I might expect next. They even washed my care and gave it a light vacuum. I will be back in 5000 miles up to date on what I might expect next. They even washed my care and gave it a light vacuum. I will be back in 5000 miles More

by J_LGN82 Verified Customer Verified Customer

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Great service from all involved in the process. Very friendly, considerate of time and outside temp. Smile on almost every face when recognized as repeat customer friendly, considerate of time and outside temp. Smile on almost every face when recognized as repeat customer More

by JMOORE1500 Verified Customer Verified Customer

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Long time customers of Shottenkirk Toyota (and its predecessor). We have always received courteous and professional service from both the sales staff and the service staff. We have purchased two vehic predecessor). We have always received courteous and professional service from both the sales staff and the service staff. We have purchased two vehicles from them and fortunately Toyotas don't require a lot of service, but when they do it is always done well. More

by JOESCHRENGOHST Verified Customer Verified Customer

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Quick & efficient. Appreciate the complete transaction. This was an inspection. I do not have 25 words to say. I think this survey should allow less words in this area. This was an inspection. I do not have 25 words to say. I think this survey should allow less words in this area. More

by PFLUEGER Verified Customer Verified Customer

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Nicely done!!Everyone we encountered was fantastic, Nicely done!! Everyone we encountered was fantastic, courteous and helpful. Excellent customer service. I cannot remember the name of the man who Nicely done!! Everyone we encountered was fantastic, courteous and helpful. Excellent customer service. I cannot remember the name of the man who assisted me in the servicing of our vehicle he was extremely helpful and so easy to work with. More

by CRTOMME Verified Customer Verified Customer

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I received prompt and courteous service. The tech that signed me in was nice and professional. The clerk that handled my paperwork was also nice. The waiting area was clean and well kept. Overall a good e signed me in was nice and professional. The clerk that handled my paperwork was also nice. The waiting area was clean and well kept. Overall a good experience. More

by JOSE59 Verified Customer Verified Customer

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Came in for State Inspection and they got to it right away. I come here for all of my automotive needs. They can work on anything not just Toyota's . A full service dealership with a great Sales and Serv away. I come here for all of my automotive needs. They can work on anything not just Toyota's . A full service dealership with a great Sales and Service Department !!! More

by J_LGN82 Verified Customer Verified Customer

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The actual repair for the recall did not take very long, approximately one hour. When I got in the car there were several grease spots on my seats. I thought a service technician would take better care when approximately one hour. When I got in the car there were several grease spots on my seats. I thought a service technician would take better care when sitting in someone else’s car. Also, I have been trying to have my address changed in your records for the last 3 1/2 years. I have requested this every time I come in for service, and no one seems to be able to get it changed in your computer system. I’m not sure if it’s incompetence or laziness, very frustrating!! More

by SPORTSDAD48 Verified Customer Verified Customer

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I dropped the car off in the morning. The work was done in the time I was told. The staff was a friendly as ever. in the time I was told. The staff was a friendly as ever. More

by CMOORE1500 Verified Customer Verified Customer

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Waited for an extended period of time, 2 hours for an oil change. Once complete, was advised I didn't need an oil change only tire rotation. I wouldn't have waited that long had I known they weren't doing wh change. Once complete, was advised I didn't need an oil change only tire rotation. I wouldn't have waited that long had I known they weren't doing what I went there for. More

by AMBERHALL62 Verified Customer Verified Customer

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