CARI SIMPSON
CARI SIMPSON at Shottenkirk Toyota Granbury

CARI SIMPSON | Page 32

SERVICE RETENTION COORDINATOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

Contact Me
4.9
465 Reviews

Dealership Experience

18 yrs, 3 mos

Industry Experience

18 yrs, 3 mos

Languages Spoken

English English

4.9

465 Reviews

Write a Review

465 Reviews of CARI SIMPSON

July 20, 2021

Dealership Rating
Employee Rating

I called the dealership to see about scheduling service for my Toyota Tacoma and they fortunately had an opening for me to bring it in. It took about an hour or less. A very kind and helpful group shottenk More

by Beverelyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Beckler

July 12, 2021

Dealership Rating
Employee Rating

after 1 week of waiting for the repairs to be done i still have not received my vehicle. they keep telling me they havent gotten the parts yet. i am very dissatisfied. More

by cersatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: GARLAND ROBINSON , John Beckler, Jackson Brannan, Hunter Poimbeauf, David Scott

July 08, 2021

Dealership Rating
Employee Rating

The service is generally quick and everyone is friendly and helpful. I have always had my vehicle serviced at this location and will continue into the foreseeable future. More

by JDMOORE2445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 03, 2021

Dealership Rating
Employee Rating

This was my first visit to this dealer. They really seem like they have it together here. The staff was very friendly and attentive. Looking forward to my next visit. More

by Dave B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

June 30, 2021

Dealership Rating
Employee Rating

Dealership does not want to come down from original prices and when they do, it’s on a vehicle that should already be lower in price. I don’t believe that the vehicle does go through the inspection com More

by Anhelica.harger2
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: OSCAR BLACK, GARLAND ROBINSON , Josh Aten

June 30, 2021

Dealership Rating
Employee Rating

I always have a positive experience when visiting the service department. They are quick to assist, are knowledgeable and courteous. Chad gave me updates during my most recent visit. The waiting area is More

by DOZIERLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad

June 26, 2021

Dealership Rating
Employee Rating

My hostess did a great job of waiting on me. My checkout was good and my overall experience was thorough, friendly, and everyone was pleasant More

by donnydwiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

June 22, 2021

Dealership Rating
Employee Rating

The people are very curious and kind. Didnt have much done to my car but I feel confident that everything that was needed was done. Thanks More

by DENNIS.C73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON , John Beckler, Jackson Brannan, Hunter Poimbeauf, David Scott

June 18, 2021

Dealership Rating
Employee Rating

THEY HAVE THE WRONG NAME ON OUR INVOICE. I HAVE NOTIFIED THEM TWICE. The first time I called it to Garlands attention. The second time the gentleman I talked to did not know how to correct the information. More

by PEGGY.HULCE
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

June 16, 2021

Dealership Rating
Employee Rating

ONLINE APPOINTMENT WORKED GREAT, CAR IMMEDIATELY WORKED ON AND DONE QUICKLY. EVERYONE WAS VERY COURTEOUS. I AM VERY PLEASED WITH THE WHOLE EXPERIENCE SINCE I WAS IN A BIG HURRY, More

by RANCHO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

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