CARI SIMPSON | Page 32
SERVICE RETENTION COORDINATOR
Shottenkirk Toyota Granbury
5100 U.S. 377
Granbury, TX 76049
Dealership Experience
18 yrs, 3 mos
Industry Experience
18 yrs, 3 mos
Languages Spoken
English
465 Reviews
Write a Review465 Reviews of CARI SIMPSON
July 20, 2021
I called the dealership to see about scheduling service for my Toyota Tacoma and they fortunately had an opening for me to bring it in. It took about an hour or less. A very kind and helpful group shottenk for my Toyota Tacoma and they fortunately had an opening for me to bring it in. It took about an hour or less. A very kind and helpful group shottenkirk More
Other Employees Tagged: John Beckler
July 12, 2021
after 1 week of waiting for the repairs to be done i still have not received my vehicle. they keep telling me they havent gotten the parts yet. i am very dissatisfied. still have not received my vehicle. they keep telling me they havent gotten the parts yet. i am very dissatisfied. More
Other Employees Tagged: GARLAND ROBINSON , John Beckler, Jackson Brannan, Hunter Poimbeauf, David Scott
July 08, 2021
The service is generally quick and everyone is friendly and helpful. I have always had my vehicle serviced at this location and will continue into the foreseeable future. and helpful. I have always had my vehicle serviced at this location and will continue into the foreseeable future. More
July 03, 2021
This was my first visit to this dealer. They really seem like they have it together here. The staff was very friendly and attentive. Looking forward to my next visit. like they have it together here. The staff was very friendly and attentive. Looking forward to my next visit. More
Other Employees Tagged: GARLAND ROBINSON
June 30, 2021
Dealership does not want to come down from original prices and when they do, it’s on a vehicle that should already be lower in price. I don’t believe that the vehicle does go through the inspection com prices and when they do, it’s on a vehicle that should already be lower in price. I don’t believe that the vehicle does go through the inspection completely before being sold and if it does, there have been major things missed before. More
Other Employees Tagged: OSCAR BLACK, GARLAND ROBINSON , Josh Aten
June 30, 2021
I always have a positive experience when visiting the service department. They are quick to assist, are knowledgeable and courteous. Chad gave me updates during my most recent visit. The waiting area is service department. They are quick to assist, are knowledgeable and courteous. Chad gave me updates during my most recent visit. The waiting area is clean and comfortable. More
Other Employees Tagged: Chad
June 26, 2021
My hostess did a great job of waiting on me. My checkout was good and my overall experience was thorough, friendly, and everyone was pleasant was good and my overall experience was thorough, friendly, and everyone was pleasant More
Other Employees Tagged: GARLAND ROBINSON
June 22, 2021
The people are very curious and kind. Didnt have much done to my car but I feel confident that everything that was needed was done. Thanks done to my car but I feel confident that everything that was needed was done. Thanks More
Other Employees Tagged: GARLAND ROBINSON , John Beckler, Jackson Brannan, Hunter Poimbeauf, David Scott
June 18, 2021
THEY HAVE THE WRONG NAME ON OUR INVOICE. I HAVE NOTIFIED THEM TWICE. The first time I called it to Garlands attention. The second time the gentleman I talked to did not know how to correct the information. THEM TWICE. The first time I called it to Garlands attention. The second time the gentleman I talked to did not know how to correct the information. Cari said she would fix the problem. Since the car was purchased at this dealership and when the appointment was made they had the right name there should be no problem getting the right name. More
Other Employees Tagged: GARLAND ROBINSON
June 16, 2021
ONLINE APPOINTMENT WORKED GREAT, CAR IMMEDIATELY WORKED ON AND DONE QUICKLY. EVERYONE WAS VERY COURTEOUS. I AM VERY PLEASED WITH THE WHOLE EXPERIENCE SINCE I WAS IN A BIG HURRY, ON AND DONE QUICKLY. EVERYONE WAS VERY COURTEOUS. I AM VERY PLEASED WITH THE WHOLE EXPERIENCE SINCE I WAS IN A BIG HURRY, More
Other Employees Tagged: GARLAND ROBINSON

