CARI SIMPSON | Page 45

Very friendly, courteous and knowledgeable. In and out in no time. Dealership has obviously taken measures to help prevent the spread of Covid19. Everyone should feel safe visiting. in no time. Dealership has obviously taken measures to help prevent the spread of Covid19. Everyone should feel safe visiting. More

by rlul Verified Customer Verified Customer

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I came in to get my rotors turned and new brake pads all the way around. Two hours waiting and they hadn’t even started on what I wanted. They came to me with a list of items that had nothing to do with m the way around. Two hours waiting and they hadn’t even started on what I wanted. They came to me with a list of items that had nothing to do with my brake job. I did ask them to check my fluid levels but I didn’t think it would take two hours. I still never got anything that let me know my engine oil level, I’ll have to check it myself I guess. My brakes make a slight sshhhing sound when I brake as I stop. I’m assuming this is becarotors and pads. I was not warned this would happen. If it doesn’t go away after a couple of days I’ll bring it back in. If I do I hope it doesn’t take 4 hours like my last visit. Your employees don’t seem to have a sense of how valuable your customers time is. I’m not happy and may seek to have my 2013 Prius 4 serviced elsewhere next time. 4 hours for a brake job is too long. More

by C.L.GEE Verified Customer Verified Customer

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Oil Change It is nice and clean and timely. I always bring my truck here for service and never have to wait long, which means allot to me. It is nice and clean and timely. I always bring my truck here for service and never have to wait long, which means allot to me. More

by SCBDMCHL Verified Customer Verified Customer

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2014 Corola maintenance You guys inspected my wife's car, rotated the tires and changed wiper blades. The wiper blade charge was out of sight. $20.00 per wiper blade ($40.0 You guys inspected my wife's car, rotated the tires and changed wiper blades. The wiper blade charge was out of sight. $20.00 per wiper blade ($40.00) plus $9.00 to install. What a rip off, especially when Auto Zone is approximately less than half that price and they will install wiper blades free. Never again. More

by KSTRANGE0306 Verified Customer Verified Customer

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Everything I needed was taken care of promptly. Oil was changed and the service girl let me know it had been a while since I rotated the tires changed and the service girl let me know it had been a while since I rotated the tires More

by EMUECK Verified Customer Verified Customer

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maintenance- oil change Thanks for being open during this trying time! Kuddos to the team ! Appreciate all y’all do ! Always great customer service We will recommen Thanks for being open during this trying time! Kuddos to the team ! Appreciate all y’all do ! Always great customer service We will recommend to friends More

by LAWSON.TERRI555 Verified Customer Verified Customer

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Very friendly and efficient staff in Service Department. I was in and out in less than an hour! See you again in 5000 miles or if an issue arises! I was in and out in less than an hour! See you again in 5000 miles or if an issue arises! More

by TIMOTHYLASKA Verified Customer Verified Customer

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I was very satisfied with the quality service that I received from the service department, I have brought my Tacoma truck for the past (3) years with the same issue with no result. Finally one of your s received from the service department, I have brought my Tacoma truck for the past (3) years with the same issue with no result. Finally one of your service people (Matt) showed lots of interest in resolving my problem and he did, he should be commended . My service advisor was Melissa and Cari helped . More

by SJABRI4964 Verified Customer Verified Customer

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Failure of trailer hitch We had an issue with a trailer hitch that bent that should not have happened. We had it originally installed at Toyota; they assessed the situation r We had an issue with a trailer hitch that bent that should not have happened. We had it originally installed at Toyota; they assessed the situation realizing that we had done our due diligence. They worked with us and we had it fixed in the same day. As you know, this is a very stressful time. The reason I stay with Toyota is because of the service department. Great work and great people! More

by PCARPENTER1 Verified Customer Verified Customer

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Very good experience! Was a little concerned that my car with less that 50,000 is needed 3 seals replaced and it’s leaking oil 🧐 Also, they were unable to figure out why my airbags will not stay aired up. with less that 50,000 is needed 3 seals replaced and it’s leaking oil 🧐 Also, they were unable to figure out why my airbags will not stay aired up. The service dep could not get them to go down. Taking it back on Saturday with my trailer on it. More

by MKXRIDERS Verified Customer Verified Customer

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