CARI SIMPSON | Page 45

Part recall and oil change Excellent service and friendly staff. Comfortable wait for my vehicle. Car wash was an extra service I as pleased to receive. Nice clean facility that Excellent service and friendly staff. Comfortable wait for my vehicle. Car wash was an extra service I as pleased to receive. Nice clean facility that was pleasant to wait in. More

by DB.FORD Verified Customer Verified Customer

Print

Baught a certified preowned vehicle, have always used the service departments and collision repair for work. Amazing job at helping me keep the vehicle is great condition. Lots of care for the brand. service departments and collision repair for work. Amazing job at helping me keep the vehicle is great condition. Lots of care for the brand. More

by Austin Scott Verified Customer Verified Customer

Print

Very friendly, courteous and knowledgeable. In and out in no time. Dealership has obviously taken measures to help prevent the spread of Covid19. Everyone should feel safe visiting. in no time. Dealership has obviously taken measures to help prevent the spread of Covid19. Everyone should feel safe visiting. More

by rlul Verified Customer Verified Customer

Print

I came in to get my rotors turned and new brake pads all the way around. Two hours waiting and they hadn’t even started on what I wanted. They came to me with a list of items that had nothing to do with m the way around. Two hours waiting and they hadn’t even started on what I wanted. They came to me with a list of items that had nothing to do with my brake job. I did ask them to check my fluid levels but I didn’t think it would take two hours. I still never got anything that let me know my engine oil level, I’ll have to check it myself I guess. My brakes make a slight sshhhing sound when I brake as I stop. I’m assuming this is becarotors and pads. I was not warned this would happen. If it doesn’t go away after a couple of days I’ll bring it back in. If I do I hope it doesn’t take 4 hours like my last visit. Your employees don’t seem to have a sense of how valuable your customers time is. I’m not happy and may seek to have my 2013 Prius 4 serviced elsewhere next time. 4 hours for a brake job is too long. More

by C.L.GEE Verified Customer Verified Customer

Print

Oil Change It is nice and clean and timely. I always bring my truck here for service and never have to wait long, which means allot to me. It is nice and clean and timely. I always bring my truck here for service and never have to wait long, which means allot to me. More

by SCBDMCHL Verified Customer Verified Customer

Print

2014 Corola maintenance You guys inspected my wife's car, rotated the tires and changed wiper blades. The wiper blade charge was out of sight. $20.00 per wiper blade ($40.0 You guys inspected my wife's car, rotated the tires and changed wiper blades. The wiper blade charge was out of sight. $20.00 per wiper blade ($40.00) plus $9.00 to install. What a rip off, especially when Auto Zone is approximately less than half that price and they will install wiper blades free. Never again. More

by KSTRANGE0306 Verified Customer Verified Customer

Print

Everything I needed was taken care of promptly. Oil was changed and the service girl let me know it had been a while since I rotated the tires changed and the service girl let me know it had been a while since I rotated the tires More

by EMUECK Verified Customer Verified Customer

Print

maintenance- oil change Thanks for being open during this trying time! Kuddos to the team ! Appreciate all y’all do ! Always great customer service We will recommen Thanks for being open during this trying time! Kuddos to the team ! Appreciate all y’all do ! Always great customer service We will recommend to friends More

by LAWSON.TERRI555 Verified Customer Verified Customer

Print

Very friendly and efficient staff in Service Department. I was in and out in less than an hour! See you again in 5000 miles or if an issue arises! I was in and out in less than an hour! See you again in 5000 miles or if an issue arises! More

by TIMOTHYLASKA Verified Customer Verified Customer

Print

I was very satisfied with the quality service that I received from the service department, I have brought my Tacoma truck for the past (3) years with the same issue with no result. Finally one of your s received from the service department, I have brought my Tacoma truck for the past (3) years with the same issue with no result. Finally one of your service people (Matt) showed lots of interest in resolving my problem and he did, he should be commended . My service advisor was Melissa and Cari helped . More

by SJABRI4964 Verified Customer Verified Customer

Print