CBC ADS | Page 6

The experience was awesome! Everyone was professional and friendly! They went above and beyond to ensure i was satisfied and left with something. No high pressure tactics, it wa Everyone was professional and friendly! They went above and beyond to ensure i was satisfied and left with something. No high pressure tactics, it was all my decisions and desires. Even when I didn't qualify for what I chose, they provided alternatives which were equally as good! More

by broduff Verified Customer Verified Customer

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great customer service. The service rep kept me updated and gave me accurate time estimates. The service rep kept me updated and gave me accurate time estimates. More

by eli.marie0302 Verified Customer Verified Customer

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Great service great price salesman very knowledgeable and gave great customer service and great advice gave great customer service and great advice More

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The floor salesman was absolutely amazing. He made sure we were able to check out any vehicle of interest, and that we walked out satisfied. He made sure we were able to check out any vehicle of interest, and that we walked out satisfied. More

by zachkk Verified Customer Verified Customer

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Always great service from the staff to technicians. Will continue using them for my maintenance concerns. Will continue using them for my maintenance concerns. More

by valenamh Verified Customer Verified Customer

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Dealer deviously did not inform me that matte paint requires special washing by hand and avoid commercial car washes. Window sticker did not use the word “matte”. When a Hyundai manual was found that e requires special washing by hand and avoid commercial car washes. Window sticker did not use the word “matte”. When a Hyundai manual was found that explained necessary care and required sales manager to sign it and customer to sign it, the manager and salesman said they were not aware of such a requirement. I tried to back out of sale since at my age I cannot hand wash the Palisade. They said I had signed all papers and Hyundai company would not allow cancellation. Not being able to hire an attorney, I gave up in desperation and anger! More

by kbikindoc Verified Customer Verified Customer

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Very good customer service at the front desk and the Representative kept me informed of the situation. Representative kept me informed of the situation. More

by tiav1 Verified Customer Verified Customer

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Was kept on board about my vehicle the entire time through text and did not push for me to fix anything i didnt ask for. They were recommended and that was it. through text and did not push for me to fix anything i didnt ask for. They were recommended and that was it. More

by tth3126 Verified Customer Verified Customer

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Very quick and helpful. Thought my tire was leaking and they patched it up no problem Thought my tire was leaking and they patched it up no problem More

by denisethegreat Verified Customer Verified Customer

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Extremely disappointing service experience on my wife's 2022 KONA N ! 3 times oil change at very different inputs. Sometimes telling us we need additives, then the next time no mention of oil additives. Al 2022 KONA N ! 3 times oil change at very different inputs. Sometimes telling us we need additives, then the next time no mention of oil additives. All of the times we came in for an oil change we were told that we needed a flush of the oil in the brake. system,. That oil oil is still light yellow after 35,000 miles. Never ever have I been told 3 times that brake fluid needed change under 35,000 miles. We even were told that exhaust and inlet manifolds had to be cleaned at 30,000 miles. When we asked for the recommended maintenance schedule we were told that such documentation was not available ! At our first service we were told that we needed a new tire due to puncture as they could not indicate the spot of puncture. We refused and 3 years later we are still driving around without any problem and plenty of rubber ! The car behaves superbly but the service sucks. Please note that I was involved with the first ever Hyundai Pony car in 1976 (Giugiaro design from Italy), and that in successive years I worked on Nagdong Gang Estuary Barrage (Busan) in collaboration with Hyundai. I myself drive a much more precious car than a Hyundai Genesis G90 nowadays . I like the G90 but did not buy it as a result of the treatment that we got a Koons Woodbridge Hyundai. We will not service our KONA N any longer at Woodbridge Hyundai More

by lorenzo.marchesini Verified Customer Verified Customer

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