CHRIS WILLIAMS | Page 3

Salesman got me in with a very slightly used truck that I believe had sold or was never there. Then he offered me a very good deal on a brand new one at 0% interest. Then when I asked about claiming $7500 ta believe had sold or was never there. Then he offered me a very good deal on a brand new one at 0% interest. Then when I asked about claiming $7500 tax rebate and only then was told I gave that to Ford as part of the deal. I complained about bait and switch and not being transparent about rebate. Was I supposed to ask "how can you give me such a great deal"? Chris called and said he was canceling my down payment. Wait I told him I sold my old truck, what am I supposed to do now? He said he would do what he could which ended up being $1000 discount. Also then he sprung on me that Ford's 3 year warranty only covered things Ford decides are what is a defect and what is just wear and tear. hen he sold me a warranty I pay about $50 a month for 6 years. This is my 4th F-150 in a row since 1997. I never bickered about price, people were very pleasant but everything lacked transparency. I went to Starling (30 min away) because I had a very good experience with their Service Center after Cocoa Ford (5 minutes from my house where I bought the truck) refused to fix a warranty issue. I know everyone has to make a living and am a reasonable person but they lived up to what the public perception of car salesmen. Sorry but that's how it was. BTW I love my Lightning Flash more than my last 3 F-150s after a week. Hope this continues. More

by r.tubridy Verified Customer Verified Customer

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Easy deal! Guys were quick and did what we needed to make work and that’s the only thing you really want when buying a vehicle Guys were quick and did what we needed to make work and that’s the only thing you really want when buying a vehicle More

by shawnkrauel Verified Customer Verified Customer

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Was very satisfied with the way I was treated and was given a fair deal with no pressure will definitely purchase from them again given a fair deal with no pressure will definitely purchase from them again More

by teague.burton Verified Customer Verified Customer

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Great Experience with all the people involved. Everything went quite smooth. Recommended always. Try them. Everything went quite smooth. Recommended always. Try them. More

by cur373 Verified Customer Verified Customer

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My salesperson who took care of me was Paul! He is fast to respond, keeps you in the loop and makes sure your car buying experience is well-rounded. The managers at Starling Ford were great as w He is fast to respond, keeps you in the loop and makes sure your car buying experience is well-rounded. The managers at Starling Ford were great as well. They were easy to communicate with and wanted the deal to happen. All in all, great job! More

by Mark Verified Customer Verified Customer

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Siera was great and Chris closed the deal. I looked at two models and chose the XLT. I looked at two models and chose the XLT. More

by Dave Verified Customer Verified Customer

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This was the fastest, easiest car purchase I've made. Moises and Josh were excellent to work with, willing to provide excellent quotes over phone and email and Chris made the finance process fly by. Moises and Josh were excellent to work with, willing to provide excellent quotes over phone and email and Chris made the finance process fly by. More

by melli Verified Customer Verified Customer

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We searched for the perfect SUV over the last month and Starling Ford had just what we wanted. Our sales advisor, sales manager, and the rest of the staff were clear and helpful during the transaction. Starling Ford had just what we wanted. Our sales advisor, sales manager, and the rest of the staff were clear and helpful during the transaction. More

by daglidden Verified Customer Verified Customer

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Chris Williams and Josh are great and the only reason why I went through on buying my truck not too happy with the way I was treated for spending so much money there I went through on buying my truck not too happy with the way I was treated for spending so much money there More

by jzjohnson83 Verified Customer Verified Customer

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Service is excellent. Truck i bought has issue and ford has nothing on repairing issues. Truck i bought has issue and ford has nothing on repairing issues. More

by tmabbottap Verified Customer Verified Customer

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