CJ Jacobs | Page 22

Mike Mellor was honest and worked hard to get the answers I wanted. Every one here was professional and knowledgeable. I ll be a return customer. I wanted. Every one here was professional and knowledgeable. I ll be a return customer. More

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Wonderful, awesome, great experience! We had the nicest sales person ever! Everything went smoothly and with no pressure. From beginning to end I'd definitely recommend Brittany! sales person ever! Everything went smoothly and with no pressure. From beginning to end I'd definitely recommend Brittany! More

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Good buying experience The dealership IS the people that work there and that represent the company. Everyone I had contact with during my whole purchase experience deserves The dealership IS the people that work there and that represent the company. Everyone I had contact with during my whole purchase experience deserves a "well done". I have purchased sever vehicles in my life but this was the easiest and most pleasant experience that I've had. These folks just seemed to know how to do it and came across as really wanting to be helpful; and they were. Good on ya mates. More

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The best buying experience I’ve ever encountered. Keegan is a top notch and down to earth salesman. I enjoyed meeting the staff here at Ferguson and will definitely recommend all my friends an family to co is a top notch and down to earth salesman. I enjoyed meeting the staff here at Ferguson and will definitely recommend all my friends an family to come here. Thank you Keegan! More

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This dealership is always been fantastic when I’m here. Billy did a fantastic job with helping me find the car that suits my needs. Billy did a fantastic job with helping me find the car that suits my needs. More

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Dakota was an amazing salesman! I wasn’t able to get the car I originally wanted, due to it being sold to another customer. But I found the Hyundai Elantra online and looked at it on the lot on Sunday. I me car I originally wanted, due to it being sold to another customer. But I found the Hyundai Elantra online and looked at it on the lot on Sunday. I messaged Dakota and he was able to get me financed on it and let me take a drive with it on Monday. I fell in love with it and knew it was the car for me. Dakota helped with everything and was very patient when I had to get ahold of my insurance company. Also Brody in finance was able to get me such a good deal from a local credit union since this is my first time buying a car. More

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He was very nice. He. Offered a car fax report before I went to look at it. He was able to answer all of my questions i had. I really liked that he was up front and honest about everything also the fact th went to look at it. He was able to answer all of my questions i had. I really liked that he was up front and honest about everything also the fact that he wasnt pushy was really great. More

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We were able to get the car we wanted, at the price we wanted, Salvador and CJ we’re both incredibly friendly; however, the process seemed to take way too long. wanted, Salvador and CJ we’re both incredibly friendly; however, the process seemed to take way too long. More

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Dakota was an amazing salesman he has a great personality and he kept us smiling the whole time. The staff that we met was very nice. and he kept us smiling the whole time. The staff that we met was very nice. More

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Let me begin by saying that my car buying experience was not flawless; Due to the varying departments involved, as well as the Kelly Blue Book Instant Offer, communication at times was was lost in translati not flawless; Due to the varying departments involved, as well as the Kelly Blue Book Instant Offer, communication at times was was lost in translation. This is said only for transparency, and even despite the aforementioned frustrations, I am pleased to admit that this was by far the best purchasing experience I’ve ever had. Ferguson Superstore is truly unlike any other dealership I’ve worked with; They avoid the typical “haggle” and seem to understand that a long-term investment in the customer far outweighs a quick sale. I worked with Mike Mellor and immediately felt comfortable with his approach. He was very attentive to my needs and provided honest feedback throughout the entire process. If something wouldn’t work, he looked for something that would; He communicated the changes as best as he could, and solicited feedback to ensure that I was onboard. All of this was done via phone calls and text messages as I work and reside in McAlester, OK. The distance alone could have been a speed bump, but Mike was very patient and handled the matter with ease. A+ The finance team not only went above and beyond to secure an approval, but worked diligently to obtain a competitive rate. At the completion of the sale, the numbers were exactly where they needed to be and there were no heavy sales gimmicks to add on unnecessary extras. Sue Sutka, and all others that were involved in this aspect were phenomenal. A+ The dealership, the management, the staff and the product all passed with flying colors and have earned a lifelong customer. More

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