CJ Nichols | Page 83

Great Buying Experience Buying a car has always been something we hate to do. Working with a car dealer sales staff has been some of the worst experiences imaginable! However Buying a car has always been something we hate to do. Working with a car dealer sales staff has been some of the worst experiences imaginable! However our experience working with Cj, Tim and Jennifer was truly enjoyable. No pressure, treated with respect and courtesy and very knowledgable. CJ responding to our email within a short period of time introducing himself and sending a video of the car we inquired about, Tim helping us because CJ had a doctor appt. and Jennifer helping us the all the details of the sale it was a great experience. We went in to look at and test drive a 2017 Forester with the intention that this would be the first stop of many before deciding on a car. After spending some time with Tim asking questions and doing a test drive we bought the car on the spot!! Something we have NEVER done in the past. We can not recommend Tucson Subaru any higher. More

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New car purchase of 2018 Subaru Forester. We were impressed with the test drive and appreciated the knowledgeable responses to all questions. CJ and Louie were congenial, patient and answered We were impressed with the test drive and appreciated the knowledgeable responses to all questions. CJ and Louie were congenial, patient and answered our questions to our satisfaction. It was one of the most pleasant car buying experiences that we have had over the years. Thanks for the roses. It made our day. More

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Fantastic customer service! CJ was extremely knowledgeable and his enthusiasm was infectious! Great experience! Louie had the paperwork done expertly. I would recommend to all of CJ was extremely knowledgeable and his enthusiasm was infectious! Great experience! Louie had the paperwork done expertly. I would recommend to all of my friends. More

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Great Such nice people, very clean and professional. No hastle, and we got a good deal! Love this dealership! Would for sure recommend for anyone looking fo Such nice people, very clean and professional. No hastle, and we got a good deal! Love this dealership! Would for sure recommend for anyone looking for a Subaru! More

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Happy 3rd Purchase from Tucson Subaru We experienced responsive and patient service at Tucson Subaru. This dealership has pleasing surrounding, and extremely reasonable price for our drea We experienced responsive and patient service at Tucson Subaru. This dealership has pleasing surrounding, and extremely reasonable price for our dream car. Everyone was so friendly and helpful. There was absolutely no pressure in the sale process. We enjoyed working with Ken Murch, Jennifer Duran at finance, and the customer service agent at the parts department. They are all super efficient, yet patient and kind. We would gladly buy from them again, and would recommend Tucson Subaru to all our friends and families. Thank you for all you do! We are so happy with our Subaru Outback! More

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Great time Great dealership work with us for two months and now we have a Subaru . We would recommend CJ to anyone in Tucson Arizona 😀 Great times! 😀😁 Great dealership work with us for two months and now we have a Subaru . We would recommend CJ to anyone in Tucson Arizona 😀 Great times! 😀😁 More

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Awesome Experience From the minute my sister and I walked into the Tucson Subaru dealership, we were greeted with warmth and friendliness. CJ and Louie were very knowle From the minute my sister and I walked into the Tucson Subaru dealership, we were greeted with warmth and friendliness. CJ and Louie were very knowledgeable and answered all our questions. Would definitely recommend ! More

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As expected from a car dealership I started shopping for cars weeks ago with Tim Hanson who was very nice and gave clear information for the vehicles that I was shopping for. When I ha I started shopping for cars weeks ago with Tim Hanson who was very nice and gave clear information for the vehicles that I was shopping for. When I had what I wanted dialed in, Tim was not available and CJ began working with me. He was very motivated to sell me a car, was very knowledgeable and made him self available to work with. When it came down to buy a car the vehicle that I had chosen was listed as available on their website and CJ went through getting the process started, however he found that the vehicle was sold and the website not updated. He then found me a more expensive version with more upgrades of the same vehicle that they had in stock. When I arrived to finalize the purchase he was very busy with multiple customers and I appreciated his efforts to give me his best attention, however, when it came down to adding items and getting me the best deal at this point he completely lost interest and seemed entirely unmotivated to advocate for me. I asked if they could discount add-ons and he didn't even want to ask his manager, ultimately they offered me 5% off and I didn't take it. I had to make it a point to inspect the vehicle before finalizing paperwork and be very thorough when going over the car to make sure the items listed and promised were provided, by the time I was ready to leave they had not installed the seat back protectors that I had paid for and they told me someone would contact me to schedule an appointment to come in and have it done; a bit of an inconvenience since I live quite far away. At the end of it alI got very close to the price that I wanted and I come out with a good vehicle, the process was very much like any other dealer that I've been to and was stressful at times but the staff was very polite. I had a more pleasant experience here than Jim Click dealers, but that's not saying much. More

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Fantastic service C.J. and the whole team at Tucson Subaru went above and beyond to help us with the buying process. It was by far the best experience I have ever had w C.J. and the whole team at Tucson Subaru went above and beyond to help us with the buying process. It was by far the best experience I have ever had with a car dealer. More

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Quality People & Product We'd been considering Forester for over a year, hearing good things about that model and Tucson Subaru. Unlike our experience with other dealerships, We'd been considering Forester for over a year, hearing good things about that model and Tucson Subaru. Unlike our experience with other dealerships, we weren't hassled to buy (a turn-off). When the time was right for us, CJ helped us decide quickly that the Outback would be more suitable for our needs. During the test drive and afterwards, CJ made sure that we knew about the many safety features and comforts, and the many ways we could learn more, including following up with him. Financing took longer than we expected, mainly because of a software issue that needed 2 more people to figure out. Upside of that was not having to drive home a new car at rush hour during a thunderstorm. CJ, Louie, and everyone we met were friendly and helpful. The waiting area was comfortable and pleasant so I'm not dreading service visits at this dealership. We're new to Subaru but wondering what took us so long! More

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