Cailin Williams | Page 3

Mike was amazing to work with. My son bought his first car from Premier the entire team helped us by teaching life lessons. Thanks for making us part of the family. What an amazing facility with a huge car from Premier the entire team helped us by teaching life lessons. Thanks for making us part of the family. What an amazing facility with a huge focus on safety and cleanliness not to mention environmental footprint reduction. Great job will definitely recommend to others. More

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We have been long time customers and purchasing our new Forester was a great experience! The entire team made it easy, answering questions and quick response to our questions and requests! Forester was a great experience! The entire team made it easy, answering questions and quick response to our questions and requests! More

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If the salesperson and the finance guys were not professional and courtesy I would have taken my business somewhere else. Exceptional service is requested by all. Customer service starts from the to professional and courtesy I would have taken my business somewhere else. Exceptional service is requested by all. Customer service starts from the top and makes a dealer. Mindfulness of all customers being equal and the role of the manager is essential in closing a deal. More

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We reached out for a quote on a specific VIN (2021 Outback) and were given a fair estimate. On the quote, it clearly states they’ll honor the price for 72 hours so we made an appointment to come in. A Outback) and were given a fair estimate. On the quote, it clearly states they’ll honor the price for 72 hours so we made an appointment to come in. After test driving and talking for 2+ hours, we got into numbers. They refused to honor the quote we were given, saying they had a “backend error” and came back with a price over 30% more. Not sure if they were attempting a bait and switch or it’s just poor customer service, but we heard one of the salesmen scoff when our agent (Dimitri) inquired about getting closer to the original quote. After being toured around the “state-of-the-art” dealership, it’s sad to see such a significant discrepancy between the quote we received online and the quote we received in person. “Every time time you interact with a member of the Premier family we promise it will be simple, upfront, and guaranteed” (except the quotes we personally tailor and email to you). Quote was sent by Cailin Williams. More

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Extremely helpful sales and financing staff. From the first contact, Cailin Williams in Internet Sales helped facilitate communication. Jason Jurkes, our in person sales agent, was patient throughout the first contact, Cailin Williams in Internet Sales helped facilitate communication. Jason Jurkes, our in person sales agent, was patient throughout the process of finding my elderly mother her new Subaru Legacy with the color, accessories, and features she wanted at a competitive price. Jack Basciano in financing went the extra yard to explain and secure financing as well as gap coverage. I really felt like he put the customer first. All in all a smooth experience with good folks. Thank you! More

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Everyone at the dealership was incredibly friendly. Andi did a great job explaining how to use all the new technology in the car. Taylor was an absolute pleasure to deal with. I tell anyone I can to go bu did a great job explaining how to use all the new technology in the car. Taylor was an absolute pleasure to deal with. I tell anyone I can to go buy a Subaru at Premier. More

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Bought a New Car everyone was very nice. Thank you all for making my car buying experience a positive experience. Have a nice New Year for making my car buying experience a positive experience. Have a nice New Year More

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I purchased my 2016 Subaru Crosstrek from Premier Subaru at the very end of July 2020 and I couldn't be happier with the service I received. The staff was very professional and helpful throughout the purcha at the very end of July 2020 and I couldn't be happier with the service I received. The staff was very professional and helpful throughout the purchasing process. This was my first time purchasing a vehicle from a dealership and I couldn't have made a better choice than Premier Subaru! Ted Astarita, Rodney Pomerleau and Paola Andi Vilches were polite and very knowledgeable. Premier Subaru is an excellent dealership and I would highly recommend them. Also, I LOVE my Subaru! More

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Michael was friendly, patient, and helpful. We did not feel pressured at any time. Premier made the process of buying easy and enjoyable. We would recommend Premier Subaru and Michael to anyone looking to feel pressured at any time. Premier made the process of buying easy and enjoyable. We would recommend Premier Subaru and Michael to anyone looking to buy a new or used car. More

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Awesome experience! Mike was fun to work with and he got Awesome experience! Mike was fun to work with and he got the job done! Same day purchase and left driving a new car home! Thank you! Awesome experience! Mike was fun to work with and he got the job done! Same day purchase and left driving a new car home! Thank you! More

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