Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis | Page 6

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,393 Reviews

Dealership Experience

11 yrs

Industry Experience

14 yrs, 8 mos

Languages Spoken

English English

4.9

1,393 Reviews

Write a Review

1393 Reviews of Caitlin Landis

July 08, 2026

Dealership Rating
Employee Rating

The car salesman was very attentive to my needs. Even when I had to come in to add my cross rails, customer service was impeccable, especially with the video showing the customer the completed work More

by MRACHEL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Oestreich , Stephan

Jul 08, 2026

North Penn Mazda responded

Thank you so much for your wonderful review! We're thrilled to hear that our sales team was attentive to your needs and that your experience continued to exceed expectations when you returned to have your cross rails installed. We're especially glad you found the service video helpful—it's a great way for our team to keep customers informed and confident in the work performed. We truly appreciate your business and look forward to seeing you again at North Penn Mazda! 🚗😊

July 01, 2026

Dealership Rating
Employee Rating

The service team at North Penn Mazda are aces. From the service manager and his team, to the folks handling the car loaners, to the mechanics - all are extremely professional and courteous. More

by DBCASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Jul 01, 2026

North Penn Mazda responded

Thank you for the wonderful review! We're thrilled to hear that our entire team—from our Service Manager and advisors to our loaner staff and technicians—provided you with a professional and courteous experience. We truly appreciate your kind words and your trust in North Penn Mazda. We look forward to taking care of you and your vehicle again at your next visit!

June 30, 2026

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This review may not be used publicly. This is for private internal use. It was good. They did the work and everything was perfect. More

by Mg4859284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Jun 30, 2026

North Penn Mazda responded

Thank you for taking the time to share your feedback! We're glad to hear everything went well and that the work was completed perfectly. We also want to assure you that, as requested, we will not use your review publicly and will keep it for internal purposes only. We truly appreciate you choosing North Penn Mazda and look forward to serving you again in the future!

June 28, 2026

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Employee Rating

Everything was great, from beginning to end, my experience was excellent! North Penn Mazda Rocks More

by Michael
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 29, 2026

North Penn Mazda responded

Thank you so much for the awesome review, Michael! We're thrilled to hear your experience was excellent from beginning to end. Your kind words and support mean a lot to our entire team. Thank you for choosing North Penn Mazda—we're grateful to have you as part of the North Penn family and look forward to seeing you again. Enjoy the ride! 🚗🎉

June 26, 2026

Dealership Rating
Employee Rating

Everything was perfect Everyone did a great job I would definitely take my car back there again for service More

by Rpatronejr
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 26, 2026

North Penn Mazda responded

Thank you for your wonderful review! We're thrilled to hear everything was perfect and that our team provided you with such a great service experience. Your kind words mean a lot to all of us, and we're honored to have earned your trust. We look forward to welcoming you back to North Penn Mazda for your next service visit. Safe travels, and thanks again for choosing us!

June 23, 2026

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Employee Rating

Amazing service as always, Wil and the team go above and beyond to make the customers feel welcome. More

by scott_krause1979
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Jun 24, 2026

North Penn Mazda responded

Thank you, Scott, for the kind words! We're thrilled to hear that Wil and the team made you feel welcome and provided the level of service you deserve. We truly appreciate your support and look forward to assisting you again in the future. Thanks for choosing us!

June 22, 2026

Dealership Rating
Employee Rating

Quick service, car was washed which was a pleasant surprise. Nice, comfortable and clean waiting room. More

by CHARLECCE
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 22, 2026

North Penn Mazda responded

Thank you for the wonderful review, Charlecce! We're glad you enjoyed our quick service and that the complimentary car wash was a pleasant surprise. It's great to hear that you found our waiting area comfortable, clean, and welcoming. We appreciate your feedback and look forward to seeing you again for your next visit! 🚗✨

June 21, 2026

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Employee Rating

I will ALWAYS take my car to North Penn Mazda to be serviced. They are friendly, professional and trustworthy! More

by JVORONIN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones , Amanda Young Service Manager

Jun 22, 2026

North Penn Mazda responded

Thank you for your loyalty and kind words, Jvoronin! We’re honored to be your trusted service center. Our team works hard to provide friendly, professional, and reliable service, and it means a lot to know that commitment has earned your confidence. We truly appreciate your support and look forward to taking care of your Mazda for many years to come! 🚗😊

June 21, 2026

Dealership Rating
Employee Rating

Good was going to use a repair shop but they were more expensive than the dealership More

by SWEET8GRANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

North Penn Mazda responded

Thank you for your review, Sweet8Grands! We're glad we could provide a competitive value for your repair needs. Many customers are surprised to find that dealership service can be just as affordable—while also offering factory-trained technicians and genuine Mazda parts. We appreciate the opportunity to earn your business and look forward to helping you again in the future! 🚗😊

June 19, 2026

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Employee Rating

Fast, efficient service, nice waiting room, friendly service employees, car wash delivered when promised, care for car with plastic cover More

by JNNIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vinny Denardo

Jun 19, 2026

North Penn Mazda responded

Thank you for your kind review! We're glad to hear you enjoyed our fast and efficient service, comfortable waiting area, and friendly team. It's great to know you appreciated the extra care we take to protect your vehicle and that everything, including the car wash, was completed as promised. We truly value your trust and look forward to serving you again in the future!

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