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Caitlyn Osterman

Overview Reviews (47) Inventory (201)

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Caitlyn Osterman

Caitlyn Osterman | Page 5

Sales Consultant

Crosswell Ford

222 South Locust Street
Manteno, IL 60950

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5.0

47 Reviews

Overview Reviews (47) Inventory (201)

5.0

47 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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47 Reviews of Caitlyn Osterman

April 29, 2025

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Employee Rating

Caitlyn Osterman and the Taylor Ford team were professional and great to work with on the vehicle purchase. I would recommend them if you are looking for a new car. Thank you! professional and great to work with on the vehicle purchase. I would recommend them if you are looking for a new car. Thank you! More

by Robinhood

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Boyce, Nick Shaqra , Pablo Flores, Anthony Melia

Apr 30, 2025 -

Crosswell Ford responded

Thank you for the great review! We’re glad to hear that Caitlyn Osterman and the team at Taylor Ford of Manteno provided you with a professional and smooth vehicle buying experience. Your recommendation means a lot to us and helps others in the Manteno and surrounding areas find a dealership they can trust. Thank you for choosing Taylor Ford of Manteno and enjoy your new vehicle!

April 17, 2025

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Employee Rating

Taylor Ford put me in a car when 2 other local dealers could not...I will definitely recommend them and buy my next car from there as well. could not...I will definitely recommend them and buy my next car from there as well. More

by JASON.CRAAYBEEK

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chance Corneal, Anthony Melia

Apr 18, 2025 -

Crosswell Ford responded

Thank you for sharing your experience! We are thrilled to hear that the team at Taylor Ford of Manteno was able to help when others could not. Your recommendation means a lot to us and we truly appreciate your support. We look forward to helping you with your next vehicle when the time comes!

March 28, 2025

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Employee Rating

Low pressure. Delivered on promises. Easy to work with. I would recommend them to friends. Delivered on promises. Easy to work with. I would recommend them to friends. More

by Mushal

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Chipper Crosswell, Nick Shaqra , Anthony Melia

Mar 31, 2025 -

Crosswell Ford responded

Thank you for your great review! We are happy to hear you had a low-pressure and easy car-buying experience at Taylor Ford of Manteno. Keeping our promises and making the process smooth for our customers is always our goal. We truly appreciate your recommendation and look forward to helping you again in the future!

March 27, 2025

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Employee Rating

I dealt with Caitlin over the phone. She was very easy to understand. Everything she said she was going to do she did. I would recommend Taylor Ford to anyone. PS We were very happy wi She was very easy to understand. Everything she said she was going to do she did. I would recommend Taylor Ford to anyone. PS We were very happy with the truck delivery. Thank you!! More

by Stevembauman

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Mar 28, 2025 -

Crosswell Ford responded

Thank you for your kind review! We’re thrilled to hear that Caitlyn provided a seamless and reliable experience over the phone. Keeping our word and ensuring a smooth process is what we strive for at Taylor Ford of Manteno. We're also glad to know you were happy with your truck delivery! Your recommendation means a lot to us, and we truly appreciate your support. Enjoy your new truck!

March 27, 2025

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I can’t say enough good about Caitlyn our sales woman! I called several days before our visit to put a hold on a truck for my son for his 18th birthday! He had been watching this truck for a few weeks. So I called several days before our visit to put a hold on a truck for my son for his 18th birthday! He had been watching this truck for a few weeks. So I tried to surprise him but he figured it out. She never hesitated at all knowing it would be over a week before we could get there. We confirmed day of and she had it out cleaned and ready to go! She even played a little trick on him. He was so happy with the truck and the overall experience! 11/10 recommend Caitlyn at Taylor Ford of Manteno! We even had a little incident at the dealership but they went above and beyond to fix the mishap and EVERYONE was absolutely fantastic! Thank you Caitlyn! More

by Missy

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Shaqra

Mar 28, 2025 -

Crosswell Ford responded

Thank you for sharing your incredible experience! We’re so happy to hear that Caitlyn went above and beyond to make your son’s 18th birthday surprise special. It’s great that she had the truck ready to go and even added a little fun to the experience! We truly appreciate your recommendation and are glad our team was able to take care of everything to ensure a fantastic visit. Thank you for choosing Taylor Ford of Manteno, and we hope your son enjoys his new truck!

March 07, 2025

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Nick and the sales staff was great. Would recommend this dealership they were Great to deal with !! Would recommend this dealership they were Great to deal with !! More

by flashken2003

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jim Steele, Chipper Crosswell, Nick Shaqra , Anthony Melia

Mar 07, 2025 -

Crosswell Ford responded

Thank you so much for your review we are looking forward to keep your relationship going with us We appreciate your business

March 07, 2025

Dealership Rating

Employee Rating

One of the best dealerships that i have been to good people here thanks you people here thanks you More

by shonnell82

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Shaqra , CJ Zabala

Mar 07, 2025 -

Crosswell Ford responded

Thank you very much for your feedback We appreciate your business and looking forward to serving you for many years to come

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