Caleb Sturgeon | Page 14

Kyle was very honest and forward about pricing. He didn’t try to pressure me into anything. I felt he made time to talk to me about the car, it’s features, and tried to get me the deal I wanted. He didn’t try to pressure me into anything. I felt he made time to talk to me about the car, it’s features, and tried to get me the deal I wanted. Caleb helped me while Kyle was on vacation and was quick to reply and provide any information I requested as well More

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Andy's service and hospitality was outstanding! Andy went above and beyond to ensure I was happy with my new vehicle. He was super informative and professional. Andy went above and beyond to ensure I was happy with my new vehicle. He was super informative and professional. More

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I don’t ever want to buy a car from anyone else after my experience with Caleb! He doesn’t miss a beat and his communication is excellent. He has so much knowledge when it comes to the vehicles and amazing experience with Caleb! He doesn’t miss a beat and his communication is excellent. He has so much knowledge when it comes to the vehicles and amazing positive energy. I LOVE my Genesis GV80 and am grateful for how smooth He made the process:-) Caleb: Makes buying cars great again!! More

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Caleb does a bang uo Job. .. no pressure sales tactics... straight forward and Honest... was a very good experience!! .. no pressure sales tactics... straight forward and Honest... was a very good experience!! More

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Caleb and Bobby have been amazing since the first day I met them, 3+ years ago. I just bought my 2nd car with them and I'll do it again when the time comes! They treat me like family, even when I'm just in met them, 3+ years ago. I just bought my 2nd car with them and I'll do it again when the time comes! They treat me like family, even when I'm just in for an oil change. They are spectacular. More

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Caleb is the bomb and I strongly recommend. Go see him if you need a new ride! Go see him if you need a new ride! More

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Caleb gave wonderful customer service and is super knowledgeable. Helped answer so many questions and made me feel so comfortable through the entire process. I highly recommend! knowledgeable. Helped answer so many questions and made me feel so comfortable through the entire process. I highly recommend! More

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This was a five star experience from start to finish! Caleb Sturgeon and Jake Belcher made the buying experience very easy and pleasant! Thank you to the Suntrups for having and outstanding dealership! Caleb Sturgeon and Jake Belcher made the buying experience very easy and pleasant! Thank you to the Suntrups for having and outstanding dealership! More

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Absolutely great no pressure dealership. Staff is friendly and helpful and have a great selection of vehicles. Staff is friendly and helpful and have a great selection of vehicles. More

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I want to start off by saying salesman CALEB STURGEON is 5 star employee. But that is where the awesomeness stops and hiccups start. We were transferred to Bob who is finance manager (?) To do paperwork. We 5 star employee. But that is where the awesomeness stops and hiccups start. We were transferred to Bob who is finance manager (?) To do paperwork. We were assured that this dealership was a pnc certified dealer and would totally be able to handle the PNC blank check car loan we came in already approved with. Bob didn't even know what to do with our paperwork even though I explained that there was a page of instructions specifically for him on how to fill out the check and go about the loan. He instead tried to give it back to us saying he didn't need it and I stead submitted it the "traditional" loan way. I insisted that it had to be done the PNC wanted it done cause that is how our loan was written. He then tried to persuade us to using his guys cause they could get us a slightly lower interest rate but it was readily apparent to my husband and I he didn't want the headache of reading the instructions on our loan and wanted to go home since it was close to closing. We signed what we needed to and he said he would finish submitting in the morning. About a week later I called PNC with a first payment question on the loan and they said they have no record of paperwork being submitted, I even called their processing loan office to check and nada. Called the dealership and Bob assured me he submitted it correctly and according to the instructions. Then today almost 2 weeks later my husband and I get rejection letters from Bank of Erica saying they are rejecting our finance request through SunTrust Hyundai?! And now we have unneeded hits on our credit for no reason because the finance manager. More

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