Caleb Wellman

Fantastic experience! Great car and easy transaction. Ryan is the best!!! Highly recommend this dealership! Great car and easy transaction. Ryan is the best!!! Highly recommend this dealership! More

by jkeck3 Verified Customer Verified Customer

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The work was done on schedule, I was able to use a loaner car, and the repair to the drivers seat was satisfactory. car, and the repair to the drivers seat was satisfactory. More

by OHIOBOB98 Verified Customer Verified Customer

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LIMA AUTO MALL DEALERSHIP IS THE BEST IN THE AREA. THEY HAVE AWESOME SERVICE MANAGERS AND TECHS. THEY GO OUT OF THERE WAY TO SERVE YOUR NEEDS FOR SERVICE. THEY HAVE AWESOME SERVICE MANAGERS AND TECHS. THEY GO OUT OF THERE WAY TO SERVE YOUR NEEDS FOR SERVICE. More

by pkoch56 Verified Customer Verified Customer

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Always courteous and professional … the Courtesy car is a nice touch while you are waiting. nice touch while you are waiting. More

by tamyra83 Verified Customer Verified Customer

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Mechanics are very. .very rude at times and unprofessional.As a Lima Auto mall customer ,who have purchased at least 5 or 6 vehicles in the past 7 -8 years I was expecti .very rude at times and unprofessional.As a Lima Auto mall customer ,who have purchased at least 5 or 6 vehicles in the past 7 -8 years I was expecting just a little courtesy. Hoping we don’t have to keep having an issue with that one employee. More

by KENNYSJ25 Verified Customer Verified Customer

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Was very attentive and keep me informed what was going on while I was there while I was there More

by leemay1983 Verified Customer Verified Customer

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Did a great job getting the truck fixed right and fast. Only complaint is they asked if I wanted it washed and I told them yes. Got the truck back and it wasn't washed. Thats the 2nd time this has happen Only complaint is they asked if I wanted it washed and I told them yes. Got the truck back and it wasn't washed. Thats the 2nd time this has happened. If your not gonna wash it don't ask if I want it washed. Other than that great job! More

by mjettinghoff Verified Customer Verified Customer

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Friendly people and good service. Customer lounge was clean and comfortable! Vehicle was.done in good time Customer lounge was clean and comfortable! Vehicle was.done in good time More

by denb1946 Verified Customer Verified Customer

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Drove in with car making noise. They were able to get it in & fixed. Great experience. They were able to get it in & fixed. Great experience. More

by JUDYEPPS13 Verified Customer Verified Customer

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Best service dept. , and Techs I have been going to this dealership for over 20 years. They are best in the northwest ohio area. Taking care of your vehicles service. T , and Techs I have been going to this dealership for over 20 years. They are best in the northwest ohio area. Taking care of your vehicles service. Top in class for a dealership!!!! More

by pkoch56 Verified Customer Verified Customer

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