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Caleb Wellman
Caleb Wellman at Lima Auto Mall

Caleb Wellman

Service Writer

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

Contact Me
4.8
45 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

7 yrs

Languages Spoken

English English

4.8

45 Reviews

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45 Reviews of Caleb Wellman

September 22, 2025

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Employee Rating

Awesome! Polite! Get the work done in a timely manner! If it’s more extensive, they offer nice shuttle service. More

by tamyra83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bondrowski

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Sep 22, 2025

Lima Auto Mall responded

Thank you for your fantastic review, Tamyra! We're pleased to hear that you found our team at Lima Auto Mall to be polite and efficient. It's great to know that our shuttle service made your visit even more convenient. Looking forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

September 16, 2025

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We have been with this dealership for years, bought numerous vehicles at this dealership over the years. More

by dana_rdjones
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Sep 17, 2025

Lima Auto Mall responded

Dana, thank you so much for your continued loyalty to Lima Auto Mall! We truly appreciate your trust in us over the years and are thrilled to have helped you find numerous vehicles. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

September 05, 2025

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I asked about a problem with my navigation system. Was told they would look at it. I don't know if they did. It's not on my receipt and no one from maintenance talked me, I just paid my bill to a cash More

by rmccollor14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Charles McClung, Bill Cook

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Sep 08, 2025

Lima Auto Mall responded

Thank you for sharing your experience. We understand your concerns about not receiving clarity on the navigation system and the detail service expectations. At Lima Auto Mall, we aim to work within the available schedule and processes, and your feedback helps us see how communication around these services can be improved. If you’d like to review your recent visit further, please feel free to reach out directly. Your satisfaction is important to us, and we want to make sure you have a positive experience moving forward. Sincerely, The Lima Auto Mall Team

September 03, 2025

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Fantastic service every time. Everyone is always ready to help from the service department to sales. More

by fuduricj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor, Ryan Swaney, Mike Tanguay, Keith Shockency, Josh Gaines, Charles McClung, Adam Bondrowski

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Sep 04, 2025

Lima Auto Mall responded

Thank you for your fantastic review! We’re thrilled to hear that you consistently receive excellent service from our team at Lima Auto Mall. We appreciate your recognition of both our service and sales departments. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

August 21, 2025

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Service Dept and Techs done the recommened fuel system cleaning and A/C repair. Now my gas mileage and engine performance is awesome. They troubleshot and repaired my A/C that was blowing only hot air, More

by pkoch56
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bondrowski , Ryan

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Aug 28, 2025

Lima Auto Mall responded

Thank you for your wonderful feedback! We’re thrilled to hear that our service department and technicians at Lima Auto Mall were able to improve your fuel system and A/C performance. It's great to know that your engine performance is awesome and you’re enjoying cold air again. We appreciate your support and look forward to seeing you again for any future needs! Sincerely, The Lima Auto Mall Team

August 20, 2025

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They have not been able to resolve the issue with a bad smell coming out of the air conditioner. Been working on it for months. Don't know what to do next. More

by 6 mo car noise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 21, 2025

Lima Auto Mall responded

We are very sorry to hear that you’ve been dealing with this ongoing issue and that we have not been able to resolve it to your satisfaction. We understand how frustrating it must be to continue experiencing a problem for this long. Our goal is always to provide a complete and lasting solution, and we’d like the chance to make this right. At your convenience, please reach out to us directly so we can review the repair history in detail and work with our team to find the next best step for resolving the air conditioning concern. Your patience means a lot to us, and we truly want to earn back your confidence.

August 07, 2025

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As always, top notch service at Lima Auto Mall. This is the reason me and my family are repeat customers. I bought my 2009, 2017, and 2024 Chevy Traverse from there. My husband has bought all of hi More

by THOOKER1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor, Ryan Swaney, Keith Shockency, Charles McClung, Adam Bondrowski

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Aug 28, 2025

Lima Auto Mall responded

Thank you for the glowing review! We're thrilled to hear that you and your family continue to choose Lima Auto Mall for your vehicle needs. Your loyalty, especially with purchases like your 2009, 2017, and 2024 Chevrolet Traverse, means the world to us. We look forward to serving you and your husband for many more years to come! Feel free to share your experience with others. Safe travels! Sincerely, The Lima Auto Mall Team

August 06, 2025

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Every time I come in, I have a pleasant experience. The people that check me in are excellent and very helpful. I can’t imagine going anywhere else. More

by STEINERRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor, Keith Shockency, Adam Bondrowski

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Aug 28, 2025

Lima Auto Mall responded

Thank you for your wonderful feedback! We’re thrilled to hear that you consistently have a pleasant experience at Lima Auto Mall. Our team is dedicated to providing excellent service, and it’s great to know they’re making a positive impact. We look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

August 01, 2025

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been having my 2018 silverdo serviced here sence I bought it here, so far so good. More

by JCJWILSON72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Lima Auto Mall responded

Thank you for your review, JC! We're glad to hear that you've been satisfied with the service for your 2018 Chevrolet Silverado at Lima Auto Mall. Our team appreciates your loyalty and looks forward to continuing to serve you. Please don’t hesitate to reach out if you need anything in the future! Sincerely, The Lima Auto Mall Team

July 29, 2025

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Employee Rating

I recently had recall work done at this dealership and was very impressed with the experience. The team was quick, efficient, and kept me informed throughout the process. Great communication and no hassle More

by SHANNON.ACKERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bondrowski

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Aug 29, 2025

Lima Auto Mall responded

Thank you, Shannon! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with the recall work at Lima Auto Mall. Our team always strives for quick and efficient service while maintaining great communication. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, The Lima Auto Mall Team

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