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Caleb Wellman
Caleb Wellman at Lima Auto Mall

Caleb Wellman

Service Writer

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

Contact Me
4.8
60 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

7 yrs, 5 mos

Languages Spoken

English English

4.8

60 Reviews

Write a Review

60 Reviews of Caleb Wellman

February 25, 2026

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Employee Rating

Have been a customer for 30 years and would not change dealers in this town. They are the best! More

by Kathy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor, Keith Shockency, Adam Bondrowski

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Feb 26, 2026

Lima Auto Mall responded

Thank you so much for your kind words, Kathy! We truly appreciate your loyalty and are glad to hear that you’ve had a great experience with us at Lima Auto Mall over the past 30 years. We look forward to continuing to serve you and providing the best service possible. See you next time! Sincerely, The Lima Auto Mall Team

February 23, 2026

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Employee Rating

The service department is always willing to explain things and answer all my questions with professionalism More

by Country girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bondrowski

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Feb 24, 2026

Lima Auto Mall responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear that our service department was able to provide you with professional support and thorough explanations. We appreciate your feedback and look forward to assisting you again at Lima Auto Mall. Please feel free to share your experience with others! Sincerely, The Lima Auto Mall Team

February 01, 2026

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Employee Rating

Polite, professional, efficient, area clean, respectful to customers, vehicle was ready in a timely manner More

by esball1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor, Keith Shockency, Adam Bondrowski

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Feb 02, 2026

Lima Auto Mall responded

Thank you for your positive feedback! We're thrilled to hear that you found our team at Lima Auto Mall polite, professional, and efficient. Providing a clean environment and respecting our customers is a top priority for us. We're glad your vehicle was ready in a timely manner. Our team appreciates your support and looks forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

January 28, 2026

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Employee Rating

Service was great and got it all fixed very quick. Thanks for the quick service More

by HEATHERREESE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor, Ryan Swaney, Keith Shockency, Charles McClung, Adam Bondrowski

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Jan 28, 2026

Lima Auto Mall responded

Thank you, Heather! We're glad you had a great experience with our service team at Lima Auto Mall and that we could get everything fixed quickly for you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

January 21, 2026

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Employee Rating

Very kind and knowledgeable. Able to answer pertinent questions and give guidance for future needs. Timely work. Cost is agreeable. More

by marjoriel1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2026

Lima Auto Mall responded

Thank you for your wonderful review, Marjorie! We truly appreciate your kind words about the service you received at Lima Auto Mall. It's great to hear that our team was able to provide you with timely assistance and guidance. We look forward to seeing you again for your future needs! Sincerely, The Lima Auto Mall Team

November 29, 2025

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Employee Rating

Great working with me on my Cadillac check engine light. Got me in fast & returned to me quickly!! More

by HINKS3B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2025

Lima Auto Mall responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us at Lima Auto Mall regarding your Cadillac's check engine light. Our team always strives to provide quick and efficient service. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

November 22, 2025

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Employee Rating

Very satisfied with the service I received on my Camaro, they identified the problem quickly and had it fixed within a few hours . More

by joemilleraeysa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2025

Lima Auto Mall responded

Thank you for your feedback! We're delighted to hear that you were very satisfied with the service on your Chevrolet Camaro. Our team at Lima Auto Mall strives to provide quick and effective solutions, and we're glad we could assist you promptly. We look forward to seeing you again for any future needs! Sincerely, The Lima Auto Mall Team

November 19, 2025

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Employee Rating

I received excellent customer service from Keith and the entire service department. They addressed all of my concerns, explained the diagnosis and completed the repairs very quickly. Everyone was friendly, More

by Jennifer Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency, Adam Bondrowski , Diane Resch

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Nov 20, 2025

Lima Auto Mall responded

Thank you, Jennifer! We’re thrilled to hear about your excellent experience with Keith and our service department at Lima Auto Mall. Our team works hard to provide top-notch service, and it’s wonderful to know that they addressed your concerns promptly and professionally. We appreciate your kind words and hope to see you again soon! Sincerely, The Lima Auto Mall Team

November 13, 2025

Dealership Rating
Employee Rating

Very polite and attentive to our issue with our battery. Repaired correctly the first time More

by TAMLAR363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2025

Lima Auto Mall responded

Thank you for your review! We’re glad to hear you found our team at Lima Auto Mall polite and attentive while addressing your battery issue. It's great to know we got it right the first time. We appreciate your feedback and look forward to assisting you again. Sincerely, The Lima Auto Mall Team

November 02, 2025

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Employee Rating

Service dept. Is very friendly and efficient I was made aware of future maintenance needed to be done More

by STEVEPAULAMILLER73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor, Keith Shockency, Adam Bondrowski

Report | Print
Nov 03, 2025

Lima Auto Mall responded

Thank you for your wonderful review! We’re thrilled to hear that you found our service department at Lima Auto Mall to be friendly and efficient. It's great to know that our team was able to keep you informed about future maintenance needs. We appreciate your feedback and look forward to assisting you again soon! Sincerely, The Lima Auto Mall Team

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