Caleb Wight
Caleb Wight at Key Ford of Rockland

Caleb Wight | Page 9

Service Advisor

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

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4.5
114 Reviews
4.5

114 Reviews

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114 Reviews of Caleb Wight

November 20, 2024

Dealership Rating
Employee Rating

Excellent service and very professional staff. I got in and out when they said I would. More

by Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
Employee Rating

I had my car fixed at Key Ford. It is purring Now. A new muffler did the trick. I am very happy and everyone has noticed that my car sounds great. Thanks to Key Ford of Rockland More

by 9acrewoods22
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hallock, Seth Batty , Marie Forbes, Tyler Patterson, Tamara Strong

November 16, 2024

Dealership Rating
Employee Rating

Got charged an extra $80 dollars for them replacing my headlight bulb while they were doing my oil change. So a $100 oil change cost me over $200 dollars. Plus I had a $100 dollars in my center console go More

by jameslassor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 18, 2024

Key Ford of Rockland responded

Good morning, this is Marie Forbes. I spoke with the service manager who said he spoke with you prior and worked out the bulb charge by giving you a free oil change. I want to address the comment regarding your statement of missing money. Our technicians are good, honest folks who are paid fairly on salary. They all love working here and would never jeopardize their job or their reputation by stealing.

November 16, 2024

Dealership Rating
Employee Rating

Great service - they diagnosed my issue and got it fixed quickly. Would recommend Key Ford service! More

by slg828
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 16, 2024

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Went beyond the obvious to make short work of resolving a 5 or 6 part problem that eventually was found to stem from 1 very old fashioned cause — melted insulation on an exposed wire. More

by davros188
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tamara Strong

November 15, 2024

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I was surprised that I don't get free oil changes with my leased vehicle More

by kferland56
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2024

Dealership Rating
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I will never do business with Key Ford. While it seems the work was adequate, communication lacked and what should’ve been a week long repair spanned almost a month. After leaving, I reques More

by Wpbengineer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Tamara Strong

November 13, 2024

Dealership Rating
Employee Rating

Truck was taken in to replace tire sensors. They replace all 4 of them and programmed them as need. Problem solved. They quoted a price and stuck to it. More

by vickilbarrett
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma , Tyler Patterson, Tamara Strong

November 06, 2024

Dealership Rating
Employee Rating

Great service as always. Everyone was very friendly and they even brought my truck to me. Thank you! More

by toddstarbird
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tamara Strong

November 05, 2024

Dealership Rating
Employee Rating

They are better now than when it was Rockland Ford. Caleb and Chris (the service advisor's) were very helpful and I didn’t have to wait too long to get my car repaired. Nice waiting area. More

by SCOTTMHHI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Gamage

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