Calvin Jeong | Page 37

This well-known gem in Southern California From the general manager, sales manager and sales rep also service manager and advisors!!! All awesome and polite And from Asian to white there is no langua general manager, sales manager and sales rep also service manager and advisors!!! All awesome and polite And from Asian to white there is no language barrier in this dealership!!! More

by kmotorsceo Verified Customer Verified Customer

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Hello my name is Stephanie. this is my second review. As of the 27th of May this Dealer has had my vehicle for half a year. The only way they communicate with me is if I send an this is my second review. As of the 27th of May this Dealer has had my vehicle for half a year. The only way they communicate with me is if I send an e-mail. My first review with you was a few months back and I did receive a respond from the manager of service. He stated :please contact us we can help you: they keep telling me my part is on back order. Of course they offered me a rental vehicle back in February but I pay the insurance and my insurance only covers 30days. I'm 73 and on S/S and if I wasn't who can afford that... my thoughts Hyundai can. IM over appalled with there customer service please tell me what kind of service is? More

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That are very kind, faster, I was happy at that time. I'll use all the time. I'll use all the time. More

by sunlim0613 Verified Customer Verified Customer

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Terrible experience trying to make the appointment for the concierge service. Called, texted and emailed for DAYS. Finally called Genesis HQ and then Donny called. He claimed they are short staffed. Made the concierge service. Called, texted and emailed for DAYS. Finally called Genesis HQ and then Donny called. He claimed they are short staffed. Made appointment for 4 weeks out. Prior to day of appointment, no communication to confirm. On day of appointment, I called them to confirm. And guess what — they “lost” the appointment. Apparently, now Donny (it must really be a one man show) was absent from work all week. The good news is the woman I spoke with was able to make the appointment happen. The young man who picked up and dropped off my car was super nice and very prompt. The maintenance service itself was great — very quick. Clearly, the process of making — and keeping— a concierge service appointment at Southbay Genesis needs work. More

by MDEFRANCESCO29 Verified Customer Verified Customer

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Wow this new video that inspection process is the bomb Keep up like this SB Hyundai is the the best place to go with Hyundai bomb Keep up like this SB Hyundai is the the best place to go with Hyundai More

by kmotorsceo Verified Customer Verified Customer

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Can" tell you how much I love this place, great service, thank you very much thank you very much More

by tomsam Verified Customer Verified Customer

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Excellent service as usual! The dealership has never disappointed and once again, everything was perfection! The dealership has never disappointed and once again, everything was perfection! More

by MAESEKI Verified Customer Verified Customer

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Addressed all my concerns . Provided service in a reasonable time ranged. provided great customer service from coordinator to cashiers. love going to the southbay Provided service in a reasonable time ranged. provided great customer service from coordinator to cashiers. love going to the southbay More

by brendaj0 Verified Customer Verified Customer

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I love the communication, the personality and fast service they all provide me, always a friendly location. service they all provide me, always a friendly location. More

by ana2u Verified Customer Verified Customer

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The service department is excellent, takes the time needed to show all features of the G70 needed to show all features of the G70 More

by brad60 Verified Customer Verified Customer

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