Calvin Jeong | Page 58

Friendly, courteous service from Calvin There was some confusion regarding the free nav map update. I received an email from Hyundai that said to get free upgrade. Also an email from MnSOFT There was some confusion regarding the free nav map update. I received an email from Hyundai that said to get free upgrade. Also an email from MnSOFT telling of the different options for the V13.5 update. Service dept couldn’t find this offer. Calvin indicated he would further investigate and call me on Friday. No call I talked to Eric Pak while at the dealership and explained the situation. He told me to order the update from MnSOFT then bring him the invoice and he would reimburse me. I ordered the update and will that the invoice in for reimbursement. Thank you Eric Pak More

by M_GRAF Verified Customer Verified Customer

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Excellent representation..thorough job by the whole team Excellent job by JC!.delivered my car on a sunday. Gave me full demo..all set up by Michael to start. Took their time and was professional Excellent job by JC!.delivered my car on a sunday. Gave me full demo..all set up by Michael to start. Took their time and was professional More

by T.SLAPSHOT Verified Customer Verified Customer

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Santa Fe & Sales Person etc... everything is good. Santa Fe & Sales Person service etc... everything is so good. I recommend dealer & sales person to my friend and my family too. Santa Fe & Sales Person service etc... everything is so good. I recommend dealer & sales person to my friend and my family too. I love Hyundai. Thank you. More

by sudonkim Verified Customer Verified Customer

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Easy to communicate with and very helpful. I'm giving this review because this dealership was very helpful and accommodating with what I wanted I'm very happy with my new car. I'm giving this review because this dealership was very helpful and accommodating with what I wanted I'm very happy with my new car. More

by jacquelinee524 Verified Customer Verified Customer

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Perfect salesperson and service management Whenever I visit this branch, I can rely on their perfect service and professional technique. I fully believe they are doing everything they can do an Whenever I visit this branch, I can rely on their perfect service and professional technique. I fully believe they are doing everything they can do and I realized my belief is true, without any doubt. I fully recommend this dealership to everybody who read my review. More

by Ted Kwon Verified Customer Verified Customer

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Jack Kim provides excellent service. Jack Kim and the Service Team Management are fantastic to work with and schedule through. Every visit has been efficient and through. The communicatio Jack Kim and the Service Team Management are fantastic to work with and schedule through. Every visit has been efficient and through. The communication is excellent. More

by JeffB Verified Customer Verified Customer

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Small Parts repair and sqeaking brakes Unfortunately I have not been impressed with the sales or service experience. I purchased a certified used 2016 Genesis from your dealership. I felt Unfortunately I have not been impressed with the sales or service experience. I purchased a certified used 2016 Genesis from your dealership. I felt the salesman was a bit pushy, rushed me and was not happy with the vehicle I decided to choose and therefore I felt the sale was not professional. I was then told I would receive parts that needed to be fixed. I had to schedule 4 appointments to fix an air vent because of miscommunication. I was never called or texted with a reminder appointment, no email was sent, I felt Kathy Nguyen was rude to me and I dislike visiting your service center. Also the car has brakes making a squeaking noise and I was told that is normal and they are over 50% so they are fine. I was the Executive Director for an automobile museum for 4 years and am familiar with cars and servicing and felt they disrespected me by making such a blank statement. Also, the car I purchased smells. Obviously the previous owner was a smoker. It was masked and about 1-2 weeks after owning the car I could smell how awful it was. They had Febreze car deodorizers all through out the car and I am pretty unhappy overall with the experience. I have purchased cars from Manhattan Beach Toyota for over 12 years and they are very good with communication. I hope this helps and your communication in the future can become better. More

by Truckgirl Verified Customer Verified Customer

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Awesome Staff When i walked into the dealership, I was immediately greeted and assisted by Carlos. He helped make the entire vehicle return and new purchase easy. H When i walked into the dealership, I was immediately greeted and assisted by Carlos. He helped make the entire vehicle return and new purchase easy. He went above and beyond, even by getting my car delivered to me. Cedric was awesome manager and welcomed back to the Genesis family. Customer goes a long way with them. Calvin was very informative for future service needs More

by Ash_jay21 Verified Customer Verified Customer

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He's awesome! Calvin in Service takes care of everything. he always is so dedicated and professional that I totally feel at ease. :) - Seriously I couldn't recomme Calvin in Service takes care of everything. he always is so dedicated and professional that I totally feel at ease. :) - Seriously I couldn't recommend a better place to do business than with the people at South Bay Hyundai. He's awesome! More

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Fast service They had my car done earlier then they had sad it would be, and I love the fact they get a ride home from there so I could go do what I had to do for They had my car done earlier then they had sad it would be, and I love the fact they get a ride home from there so I could go do what I had to do for the day . More

by IAMTROUBLET Verified Customer Verified Customer

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