Calvin Jeong | Page 59

Jack Kim provides excellent service. Jack Kim and the Service Team Management are fantastic to work with and schedule through. Every visit has been efficient and through. The communicatio Jack Kim and the Service Team Management are fantastic to work with and schedule through. Every visit has been efficient and through. The communication is excellent. More

by JeffB Verified Customer Verified Customer

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Small Parts repair and sqeaking brakes Unfortunately I have not been impressed with the sales or service experience. I purchased a certified used 2016 Genesis from your dealership. I felt Unfortunately I have not been impressed with the sales or service experience. I purchased a certified used 2016 Genesis from your dealership. I felt the salesman was a bit pushy, rushed me and was not happy with the vehicle I decided to choose and therefore I felt the sale was not professional. I was then told I would receive parts that needed to be fixed. I had to schedule 4 appointments to fix an air vent because of miscommunication. I was never called or texted with a reminder appointment, no email was sent, I felt Kathy Nguyen was rude to me and I dislike visiting your service center. Also the car has brakes making a squeaking noise and I was told that is normal and they are over 50% so they are fine. I was the Executive Director for an automobile museum for 4 years and am familiar with cars and servicing and felt they disrespected me by making such a blank statement. Also, the car I purchased smells. Obviously the previous owner was a smoker. It was masked and about 1-2 weeks after owning the car I could smell how awful it was. They had Febreze car deodorizers all through out the car and I am pretty unhappy overall with the experience. I have purchased cars from Manhattan Beach Toyota for over 12 years and they are very good with communication. I hope this helps and your communication in the future can become better. More

by Truckgirl Verified Customer Verified Customer

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Awesome Staff When i walked into the dealership, I was immediately greeted and assisted by Carlos. He helped make the entire vehicle return and new purchase easy. H When i walked into the dealership, I was immediately greeted and assisted by Carlos. He helped make the entire vehicle return and new purchase easy. He went above and beyond, even by getting my car delivered to me. Cedric was awesome manager and welcomed back to the Genesis family. Customer goes a long way with them. Calvin was very informative for future service needs More

by Ash_jay21 Verified Customer Verified Customer

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He's awesome! Calvin in Service takes care of everything. he always is so dedicated and professional that I totally feel at ease. :) - Seriously I couldn't recomme Calvin in Service takes care of everything. he always is so dedicated and professional that I totally feel at ease. :) - Seriously I couldn't recommend a better place to do business than with the people at South Bay Hyundai. He's awesome! More

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Fast service They had my car done earlier then they had sad it would be, and I love the fact they get a ride home from there so I could go do what I had to do for They had my car done earlier then they had sad it would be, and I love the fact they get a ride home from there so I could go do what I had to do for the day . More

by IAMTROUBLET Verified Customer Verified Customer

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Service Representatives The service representatives are always helpful, knowledgeable and friendly. It all starts with the terrific and energetic Manager, Calvin. They have The service representatives are always helpful, knowledgeable and friendly. It all starts with the terrific and energetic Manager, Calvin. They have always gone above and beyond to make sure I leave there satisfied. Thank you, Service Team. More

by JAMESKAWASHIMA Verified Customer Verified Customer

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Great Place to Service the Car Service is great with great attitude and willingness to help. Absolutely a team effort to get me in and out as a satisfied customer. Would definitely Service is great with great attitude and willingness to help. Absolutely a team effort to get me in and out as a satisfied customer. Would definitely recommend to a friend More

by ayinde.usher Verified Customer Verified Customer

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oil change and general maintenance Donnie is always friendly and helpful. He gets me in and out as quickly as possible. I look forward to seeing him at my next visit. Donnie is always friendly and helpful. He gets me in and out as quickly as possible. I look forward to seeing him at my next visit. More

by DPERKINS953 Verified Customer Verified Customer

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Prompt, courteous service, as always Since I don't put a lot of mileage on my car, I take it in every six months for service and to see what need to b done Had a lube, oil, and filter c Since I don't put a lot of mileage on my car, I take it in every six months for service and to see what need to b done Had a lube, oil, and filter change, with a recommendation that the A/C system be serviced. Also recommended new tires, which was no surprise since the tires had been on the car for seven and one-half years. And of course, had the multi-point inspection. Appreciate the on-going courtesy, competence and professionalism of South Bay Hyundai staff! More

by Elaine Verified Customer Verified Customer

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Great as always Jack and the entire service department is awesome! They always remember me and the other customers as well. A customer even brought them donuts becau Jack and the entire service department is awesome! They always remember me and the other customers as well. A customer even brought them donuts because of the level of personal service. That's appreciation. More

by DODGERKENO Verified Customer Verified Customer

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