Cameron Landry | Page 44

Quality Customer Service! I RARELY share my feedback. However, I thought this was an exception. Before I came to Werner Mazda I stopped at Autofair Ford to ask a couple ques I RARELY share my feedback. However, I thought this was an exception. Before I came to Werner Mazda I stopped at Autofair Ford to ask a couple questions. The agent was unpleasant and unhelpful. It felt as if he was trying to rid of me as I started asking questions about some information he claimed their commercial included. Given the above experience and overall perception of car dealerships in general, I honestly was a little nervous approaching another dealership since I know how pushy they normally are. Cameron Landry and the Mazda team, however, have changed that perception and restored my faith in great customer service when it comes to buying a new car. Cameron was friendly and super helpful. He was patient with my questions and ensured to answer all of my questions before I drove off the car. I never felt he was forcing me to make a rush decision. He even gave me his cell phone number so I can reach out to set up an appointment to install a remote started on my car. Jay was also very pleasant and made the paperwork process smooth. So thank you, Cameron and all for your quality service. Mustafa More

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Happy First Time Mazda Owner Cameron Landry was professional, helpful and honest. He made sure to provide a cell phone number for any questions we have with the vehicle. He let u Cameron Landry was professional, helpful and honest. He made sure to provide a cell phone number for any questions we have with the vehicle. He let us know we are important customers to him even after the sale. We are happy with our Mazda CX5. More

by stevewhit Verified Customer Verified Customer

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It's Always Sunny In Philadelphia November 2018, we leased a 2018 Mazda CX5. In 2016 my boyfriend and I test drove several small SUVs, including the Mazda CX5. He is a very tall man. I November 2018, we leased a 2018 Mazda CX5. In 2016 my boyfriend and I test drove several small SUVs, including the Mazda CX5. He is a very tall man. I am an average female. Over the next 2 years, we researched, test-drove, and worked on our credit. Our final decision had come down to Volkswagen and Mazda. Nov 2018 my boyfriend and I, along with our friend, drove to Manchester, NH from VT in seek of our next vehicle. Cameron was very kind, patient and knowledgeable about Mazda. Our decision came down to whichever dealership would offer us the best deal on the car of our liking. During the years we researched all small SUVs, we had both countlessly agreed the Mazda CX5 was the best fit for his height, my comfort, and our needs. Cameron and the Sales Manager worked with us to get us what we wanted (CX5), at the price we wanted/needed. The Finance Manager was so kind and helpful in providing tips for continued credit building skills. Everyone was so easy to work with. We even joked that our crew was similar to a scene from "It's Always Sunny in Philidelphia". Our purchasing experience was exceptional!! Cameron offered to show us things in the car: all the how-to and gadgets and things. We kindly declined as we were hungry and eager to drive home to VT. In hindsight, we should have allowed him the time to show us things, perhaps he and/or we would have noticed that the gas tank was at 1/4 and wasn't filled as agreed upon. Upon leaving the Brittish Beer Company (recommended to us for dinner just next door) we realized the gas tank was at 1/4, the dealership had already closed, we texted Cameron and he immediately sent out a gas card for the value of the gas. We arrived at the VT DMV and due to VT tax, the amount Mazda had paid for was not what the DMV valued the sales tax at. We informed Cameron by sending him a copy of the receipts and asked if there was anything Mazda could do to fix the simple mistake. Mazda honored the sales tax and immediately sent out a check for the difference. The best part of this experience was that although everything was not 100% perfect, the Werner Mazda team was kind, courteous, prompt and honored all of their promises. We are looking forward to visiting this Spring/Summer for our free oil change! :) We have no regrets about our lease vehicle, and will absolutely recommend anyone looking at small SUVs to go to Werner Mazda as they are an amazing crew of people and will bend over backward to help you. More

by CX5 - VT Owners Verified Customer Verified Customer

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BEST EXPERIENCE YET Cameron and entire team from start to finish was amazing and friendly with no pressure put on me! Thank you Cameron and Jay and team! Cameron and entire team from start to finish was amazing and friendly with no pressure put on me! Thank you Cameron and Jay and team! More

by toddabrown Verified Customer Verified Customer

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this is my 3rd mazda buying from Werner This is my 3rd CX5 I have purchased from Werner I had many question on whether I should lease or buy. for my 3rd cx5. Cameron my sales man help us wi This is my 3rd CX5 I have purchased from Werner I had many question on whether I should lease or buy. for my 3rd cx5. Cameron my sales man help us with a barrage of question I had for him.This is my 2nd time working with Cameron and I will keep working with him and Werner when I trade in my lease in 3 years. And Im sure I will have many more questions as I again will see if leasing will be done again at that time. More

by lisahartson Verified Customer Verified Customer

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First service I was pleasantly surprised when my service rep told me car was done AND they had washed and vacuumed it too!! I have never had that service just added I was pleasantly surprised when my service rep told me car was done AND they had washed and vacuumed it too!! I have never had that service just added on randomly for no extra charge! Thank you Werner Mazda! And I saw my sales rep who I hadn’t seen since I purchased my car and he remembered me...so impressive with all the people they must meet! Love this place!! More

by kim_tony Verified Customer Verified Customer

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Great Car Buying Experience My wife and I are on our fourth Mazda through Werner. We always get great service through the buying experience, and the staff is very friendly, court My wife and I are on our fourth Mazda through Werner. We always get great service through the buying experience, and the staff is very friendly, courteous and knowledgeable. We get the same great service for our Mazda's scheduled maintenance at the service desk as well! Highly recommend! More

by Pete Lecours Verified Customer Verified Customer

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Almost perfect Super nice.super easy one of the better car buying experiences.I would’ve given them 5 stars but it’s the first car that they didn’t fill the tank on Super nice.super easy one of the better car buying experiences.I would’ve given them 5 stars but it’s the first car that they didn’t fill the tank on pick up. More

by sml2598 Verified Customer Verified Customer

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Excellent customer service One of the best experiences purchasing a vechile I have ever had. Cameron was amazing they got me an amazing deal and worked with my not so ideal sit One of the best experiences purchasing a vechile I have ever had. Cameron was amazing they got me an amazing deal and worked with my not so ideal situation with my trade in. I will definitely be back for my next vechile!! More

by sami_0820 Verified Customer Verified Customer

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Great car buying experience Recently purchased a 2018 Mazda 3, and the process couldn't have been smoother. Cameron and his sales manager Nick were both professional and easy to Recently purchased a 2018 Mazda 3, and the process couldn't have been smoother. Cameron and his sales manager Nick were both professional and easy to work with, as was Jay in finance. They offered a great deal on the new vehicle, and a fair deal on the trade-in as well. This was the first vehicle I have purchased from Werner, but I would definitely go back there again and would highly recommend them to others. More

by bstockwell Verified Customer Verified Customer

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