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Candice Ocegueda
Candice Ocegueda at BMW of Orland Park

Candice Ocegueda

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.7
11 Reviews
4.7

11 Reviews

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11 Reviews of Candice Ocegueda

December 13, 2025

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Employee Rating

Candice and the technicians were AMAZING! They went above and beyond for us. We appreciate everything they did . More

by MARTINROSALES900
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Service Time
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Recommend Dealer
Yes
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Dec 15, 2025

BMW of Orland Park responded

Candice and the team will be so happy to hear your feedback! Thank you for choosing BMW of Orland Park and for sharing your support, Martin!

December 10, 2025

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I was very satisfied with the service at BMW Orland. I will return for future service More

by HORVIE1
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

BMW of Orland Park responded

Thank you for your confidence in BMW of Orland Park! We appreciate your business.

December 10, 2025

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This is the 2nd time I have brought my car in for service. Both times I requested a loaner. And both times I was told there wasn’t one available when I got to the dealership. More

by MRSPOPS11
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

BMW of Orland Park responded

Thank you for your feedback. We apologize for the inconvenience caused by not having a loaner available as requested. We will review this with our team. Please feel free to reach out if you wish to discuss this matter further. Eddie Marquie - Service Manager - 708-460-4545

December 04, 2025

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Great service from the minute I walked in the door. Candice was great. Very knowledgeable and helpful More

by JACKFERRITER
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Service Time
Service Communication
Recommend Dealer
No
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Dec 04, 2025

BMW of Orland Park responded

Thank you for sharing your experience and for the wonderful feedback about Candice! We’re glad you received great service from the moment you arrived. If your visit felt like a 5-star experience, we’d truly appreciate it if you could update your rating. Your support means a lot to us! Best Wishes, BMW Of Orland Park

November 28, 2025

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We had a wonderful experience with sales associate Victoria Kendra. She is knowledgeable, efficient and all around awesome to work with. More

by petrosandliz
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Victoria Kendra, Dave Schoonmaker

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Dec 01, 2025

BMW of Orland Park responded

We're pleased to hear you had a great experience with Victoria! Thank you for choosing BMW of Orland Park and for sharing your feedback.

November 14, 2025

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Had a pleasant and stress free experience at Orland park bmw and I would recommend this shop to anyone who wants their bmw serviced More

by PLUMBERBOY06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski

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Nov 14, 2025

BMW of Orland Park responded

We are glad our team made the experience so seamless and enjoyable. Thank you for choosing BMW of Orland Park, we are grateful for your business and recommendation!

October 24, 2025

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Terrible communication. Went without my car for 10 days….just had brake fluid changed and also diagnosed an issue. Service department was swamped. Probably will need another More

by TIMOAMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dion Grace, James Hatchett, Rob Snipe

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Oct 24, 2025

BMW of Orland Park responded

We’re sorry to hear about your recent experience and appreciate your feedback. We understand how frustrating the delay and lack of communication must have been. Your comments will be shared with our team to help improve our process moving forward. Thank you for bringing this to our attention. Please contact our Service Manager, Eddie Marquie to further discuss - 708-460-4545. Best Wishes, BMW Of Orland Park

October 22, 2025

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Candice was a phenomenal service rep with excellent customer service skills. I appreciate her attentiveness to my concerns. I am very satisfied! More

by Tycotton01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

BMW of Orland Park responded

Thank you for your kind words! We're thrilled to hear Candice provided phenomenal service and addressed your concerns with care. We appreciate your feedback! Best Wishes, BMW Of Orland Park

October 21, 2025

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Employee Rating

Great communication! very informative! good process, 8 out of 10 review, I recommend this location More

by MOORE_SKYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

BMW of Orland Park responded

There is nothing better than a great review. Thanks for giving BMW of Orland Park your business!

October 19, 2025

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Employee Rating

Great Service, I was give a two hour window, car was ready sooner than expected Candice was Excellent communicator, very knowledgeable and helpful! More

by VISIBLESUCCESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

BMW of Orland Park responded

Thank you! We’re glad your service was quick and that Candice provided excellent communication and assistance. We appreciate your feedback! Best Wishes, BMW Of Orland Park

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