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Caphil Sooknanan
Caphil Sooknanan at Davis Acura
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Caphil Sooknanan | Page 25

Service Advisor

Davis Acura

2051 E. Lincoln Hwy
Langhorne, PA 19047

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4.8
250 Reviews
4.8

250 Reviews

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250 Reviews of Caphil Sooknanan

May 25, 2022

Dealership Rating
Employee Rating

This was my first time in the Service area of Davis. My service person, Caphill, was personable and answered all my questions. I was very impressed on how quickly my car was serviced and of the wait More

by ANNC124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 26, 2022

Davis Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Caphil and our team here at Davis Acura. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

May 25, 2022

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Employee Rating

Customer service is amazing, they explained everything that they were going to do to my car. The waiting area is a place to be , every drink and snacks not to go hungry. Nothing to Honda waiting area . More

by willz.quizhpi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 26, 2022

Davis Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

May 20, 2022

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Employee Rating

The service reps were very polite and punctual with my service explained everything that was performed. More

by BTAYRES
Customer Service
Recommend Dealer
Yes
Helpful
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May 23, 2022

Davis Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

May 18, 2022

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Employee Rating

They were great. Wish they were less expensive, but the service and work are great. More

by rschuman
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates

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May 18, 2022

Davis Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

May 18, 2022

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Employee Rating

Waiting area was clean and comfortable. Caphil was nice and welcoming. Service was completed is less time than scheduled. More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 19, 2022

Davis Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Caphil and our team, and we look forward to working with you again! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

May 18, 2022

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Employee Rating

The staff was friendly and my car was serviced quickly and correctly. Very pleasant experience! More

by jamesfox74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Victor Hertado , Michael Risica

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May 18, 2022

Davis Acura responded

Thank you for your business and this review, James. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

May 16, 2022

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Employee Rating

In for Regular service and all went well. Service employee was professional and friendly. Very reasonably pricing. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 16, 2022

Davis Acura responded

We are very happy to hear Caphil provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 16, 2022

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Employee Rating

Car did not get done first time had to bring it back for repairs again More

by KMSHAH07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Helpful
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May 16, 2022

Davis Acura responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 14, 2022

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Employee Rating

Caphil took great care of me and my car. I had a lot off questions and he answered them all.Thanks Caphil. More

by brian.williams021955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 16, 2022

Davis Acura responded

Thank you so much for your excellent review! We are so glad that Caphil had the opportunity to work with you and answer all of your questions. Please don't hesitate to reach out if you need anything else.

May 13, 2022

Dealership Rating
Employee Rating

The Service Advisors are professional and knowledgable. The vehicle service assessments are accurate. Completion of work is timely. More

by LINDAPASCALI10
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates

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May 16, 2022

Davis Acura responded

Quality service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Davis Acura. We look forward to having you as one of our valued customers for many more years to come!

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