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Cara Rizzo
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214 Reviews
Dealership Experience
5 yrs, 6 mos
214 Reviews
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214 Reviews of Cara Rizzo
Helpful 
January 22, 2023
Thorough, efficient, and very courteous. Have worked with them for nearly 20 years. Always go to them for our Mini Cooper issues. Have worked with them for nearly 20 years. Always go to them for our Mini Cooper issues. More
by alliecallan23
Other Employees Tagged: Scott Miller, Bill Skorvanek , Liz Escobar
January 08, 2023
The cost associated with the work by the dealership was at least one third higher than a very reputable outside provider. At first the dealership said it was the cost of the parts when in fact the labor wa at least one third higher than a very reputable outside provider. At first the dealership said it was the cost of the parts when in fact the labor was outrageously high. Oh and the cost of replacing a battery? Twice that of an outside provider. More
by Susan.peters
January 04, 2023
I have found this dealership to be overall very good which I have used since my first new Mini Cooper Convertible which I bought in 2008. I would actually give it 4.5 stars if they would let me. The sa which I have used since my first new Mini Cooper Convertible which I bought in 2008. I would actually give it 4.5 stars if they would let me. The sale people are very professional (I have bought a Mini there in the past) and the service department people/personnel seem very friendly and knowledgeable.One drawback I would note is that there seems to have been a lot of turnover in BOTH the sales staff and the service personnel in the last 3 yrs which may be due to COVID or perhaps a change in dealer ownership. I generally like buying/working with sales and service people I know and trust and that's hard to do with staff turnover. In any event, my most recent service on my 2021 Mini Covertible went very well and, as an aside, I have to say that with each Mini Cooper Convertible I have owned (I've had 3), the Mini Coopers have gotten far more reliable and the build quality has dramatically improved. More
by Trains
December 22, 2022
The people are nice but the waiting area is spartan and uninviting. Wait times are long. A better area would help. Too, turn down the music a little. Super annoying. uninviting. Wait times are long. A better area would help. Too, turn down the music a little. Super annoying. More
by mgbte
December 03, 2022
I want to say thank you to the service team at Mini of Fairfield county. I had a problem with my car and called the service department. Even though my car was purchase in a different state, they said I sh Fairfield county. I had a problem with my car and called the service department. Even though my car was purchase in a different state, they said I should bring the car in. The car was not drivable and I had to have it towed, just two days before thanksgiving. Although the required part was not in stock and needed to be ordered. My car was fixed and running as good as new in just a few days. Thank you Mini of Fairfield county for making the process so easy. More
by Www
November 06, 2022
Fabrizio was fantastic when we bought our mini convertible with all the features we were interested in. The service we received was also fantastic and prompt as well as flexible time wise. We are convertible with all the features we were interested in. The service we received was also fantastic and prompt as well as flexible time wise. We are still learning about more features. Its like a Microsoft,IBM,Apple,Nividia on wheels. More
by mlialiosmd
Other Employees Tagged: Fabrizio Reda, Scott Miller, Bill Skorvanek , Liz Escobar
October 29, 2022
The service reception was professional, prompt and made me feel like a valued customer. I knew exactly what to expect and they answered my questions regarding my financial and car needs.. me feel like a valued customer. I knew exactly what to expect and they answered my questions regarding my financial and car needs.. More
by lizainct
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