Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 11

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
281 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

19 yrs, 10 mos

5.0

281 Reviews

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281 Reviews of Carl Maratta

January 19, 2023

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Employee Rating

Called Rick who arranged the appointment, checked me in and got the job done ahead of schedule. Service was fantastic. Rick was also very friendly on the phone and accommodating with appointment options. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Jan 19, 2023

Executive Kia responded

Thank you for your business and this review, Christina. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

January 18, 2023

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Hands down the best dealership I've ever dealt with. They are always very professional and courteous and get the job done right the first time More

by Smallfry530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Jan 19, 2023

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

January 16, 2023

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I love the service that executive kia provides. the service is awesome and everyone is very professional More

by RE.MYDUDE
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice

Jan 17, 2023

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

January 11, 2023

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The service department got me in and out in a timely manner and kept me apprised of what was going on. They were very professional and efficient. More

by LOUIE.99
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Jan 12, 2023

Executive Kia responded

Thank you so much for your kind words, Louie, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

January 09, 2023

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Everything went great the customer service representative was on top of everything he was multi tasking answering questions checking people in and out. Gave me some advice and answered some questions. Also f More

by mcoconnor40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

January 07, 2023

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we always feel comfortable going to kia, all those that we meet and deal with have always treated us with respect and have taken good care of us and our car, we look forward to our next visit More

by ALNIC02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Jan 08, 2023

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

January 06, 2023

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Always courteous customer service in all departments! Thank you for your attention to the details. Recommend Executive to my family and friends anyday! More

by CATHYTHARIN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Jan 06, 2023

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Cathy, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years! Carl Maratta Service Manager

January 05, 2023

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Amazing dealership with the best customer service. They are always willing to help and quick to reply. More

by stephen kurpiewski
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Ouafaa Kouhaila, David Barschow, Jesse Mies , Joe Ortiz, Katie Rice, Harrison Stone, Carlos Trindade

Jan 06, 2023

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, Stephen, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

January 05, 2023

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Great dealership! ! Everyone is attentive and very helpdul when I asked questions. I have recommend this dealership to my friends already! More

by patricia.stenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone, Carlos Trindade

Jan 06, 2023

Executive Kia responded

Thank you so much for your kind words, Patricia, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

January 04, 2023

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Employee Rating

It's a very well run establishment. I am satisfied with them overall. However my seat developed a rear in it. They did not tell me I could buy a seat cover to r not happy with. So I look More

by MZIENKA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice

Jan 05, 2023

Executive Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Carl Maratta Service Manager

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