Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 10

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
281 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

19 yrs, 10 mos

5.0

281 Reviews

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281 Reviews of Carl Maratta

February 21, 2023

Dealership Rating
Employee Rating

Great dealership, great staff. We have all of our cars from there and have had for several years. More

by KCSCRAPS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Feb 21, 2023

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

February 20, 2023

Dealership Rating
Employee Rating

They're not bad but when they rotate my tires they always forget to put air in them. More

by coombsrenee
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Feb 21, 2023

Executive Kia responded

Providing a positive experience is our top priority, and we're sorry that we fell short here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. We appreciate your business and hope to see you again! Carl Maratta Service Manager

February 20, 2023

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I had a great experience. I was reassured my Kia Optima that I purchased from Carvana was good. I traveled further distance for this service center because of the great review More

by TIAJACKSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice

Feb 21, 2023

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

February 19, 2023

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Rick and staff were great and always informative…scheduling was super easy and flexible…the wait was a little long but it got done and they were super friendly about the time that they t More

by CHRISSYCARDONA26
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Feb 20, 2023

Executive Kia responded

Chrissy, Thanks for sharing your thoughts about your experience with Executive Kia. Rick and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

February 14, 2023

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Employee Rating

Clean, friendly and Rick greets you by name when you walk in the door. That is welcoming. More

by TEABAG52
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Feb 15, 2023

Executive Kia responded

Thanks for sharing about your experience with Rick and our team here at Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

February 06, 2023

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I love this dealership great customer service and everybody smiles and makes you feel welcome More

by DABOSSCHEL
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Jorge D Dominguez, David Barschow, Jesse Mies , Joe Ortiz, Katie Rice, Harrison Stone, Carlos Trindade

Feb 07, 2023

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

February 03, 2023

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I have purchased 6-7 cars from Executive Kia over the last 15 years and I have never had a single complaint. One of the reasons I keep returning is due to the service department. They have been professio More

by Jwooding
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath , Joe Ortiz, Harrison Stone

Feb 05, 2023

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

February 01, 2023

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Employee Rating

As usual, the service staff at Executive Kia is exceptional. Rick makes sure the work done on my cars is done right the first time. Thank you! More

by G_MIGNOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Feb 02, 2023

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

January 29, 2023

Dealership Rating
Employee Rating

Entire service process went very smoothly. Speaking with Rick… work was explained prior to servicing, car was finished when promised, and is working perfectly. Free car wash is a great bonus w More

by john.augenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Jan 29, 2023

Executive Kia responded

Thank you, John, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

January 25, 2023

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Employee Rating

This dealership is very customer oriented and does a good job with keeping the customer advised of all service being done on the car during the appointment. More

by GONZALEZJAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Jan 26, 2023

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

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