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Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 16

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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5.0
281 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

19 yrs, 10 mos

5.0

281 Reviews

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281 Reviews of Carl Maratta

October 21, 2022

Dealership Rating
Employee Rating

I always have received excellent service when I've either brought my car in for service or to ask questions about new vehicle's. More

by SZIGET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

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Oct 22, 2022

Executive Kia responded

Thank you for your business. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

October 19, 2022

Dealership Rating
Employee Rating

Fast and friendly service. comfortable waiting area. Courteous and professional at all times. Fair prices. More

by CAROLYNMACDUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

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Oct 20, 2022

Executive Kia responded

Thank you, Carolyn, for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

October 12, 2022

Dealership Rating
Employee Rating

Perfect service and professional job. ,as customer we just want to enjoy and trust Kia More

by JAMESLIAN70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

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Oct 13, 2022

Executive Kia responded

James, Thank you for taking the time to share your feedback with us. Carl and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

October 12, 2022

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Employee Rating

Always helpful and very flexible. They always look out for what is right for you and your vehicle. More

by SCOTT_BLOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

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Oct 13, 2022

Executive Kia responded

Scott, Thank you for your very kind review. Carl and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

October 12, 2022

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Employee Rating

Everyone is very friendly, courteous and they are excellent at answering all of your questions promptly. More

by heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

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Oct 13, 2022

Executive Kia responded

Heather, Thanks for sharing your thoughts about your experience with Executive Kia. Carl and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

October 10, 2022

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Employee Rating

New to this dealership. Didn’t purchase my car from them but would consider when ready to buy again. Very good customer service in both setting up appointments, parts depar More

by Bebe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, David Barschow , Katie Rice, Brian Roush

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Oct 11, 2022

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

October 08, 2022

Dealership Rating
Employee Rating

They took it on time worked on it very professionally in a short period of time and explained everything in detail More

by Roy Rinaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

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Oct 10, 2022

Executive Kia responded

Thank you so much for your kind words, Roy, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

October 04, 2022

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Employee Rating

The service and sales staff are awesome. I would not buy from anyone else or have my car serviced from anyone else. They treat you like family here. More

by BFRIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Jorge D Dominguez , Joe Ortiz, Katie Rice, Brian Roush, Carlos Trindade

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Oct 05, 2022

Executive Kia responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

September 21, 2022

Dealership Rating
Employee Rating

It was very well put together, had many amenities for our comfort while we waited, and the customer service from every employee was perfect! More

by sarahmichelleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

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Sep 22, 2022

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

September 07, 2022

Dealership Rating
Employee Rating

I went to do my change oil but I not sure if day did the check up on the fluid, because one does is so low. I would like to stop to verifying. More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Roush

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Sep 08, 2022

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, please let us know if you have questions. Carl Maratta Service Manager

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