Carla Martinez
Carla Martinez at Kings INFINITI

Carla Martinez

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of Carla Martinez

May 30, 2025

Dealership Rating
Employee Rating

I came 3 times to the Service because creaking from my seat, they didn’t fix but made it worse, now I have a bad noise with broken seat clasp, I will not recommend to anyone use this service center, very More

by JAVLONBEY1212
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Recommend Dealer
No

May 30, 2025

Dealership Rating
Employee Rating

I came back today on May 30th to speak about my car seat noise problem, representative of the service Carla Martinez was rude to me about the my honest review which I left on dealerrater.com didn’t let me s More

by JAVLONBEY1212
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 30, 2025

Dealership Rating
Employee Rating

John Russo is the best advisor. He always makes me feel comfortable and confident in my service visit ~ More

by LEEQ9111
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Workmanship
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Service Communication
Recommend Dealer
Yes

May 27, 2025

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Employee Rating

People are very nice and they know perfectly the job. I am already 4 times using this dealer ship and recommend to many people. More

by MLEYBOVICH1212
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Recommend Dealer
Yes

May 27, 2025

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Employee Rating

great service but their is no reason i should have to wait 3 hours for an oil change More

by BEAR11236
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Service Time
Service Communication
Recommend Dealer
Yes

May 21, 2025

Dealership Rating
Employee Rating

Matt was extremely helpful and communicative. He made my first experience with Infiniti service great. More

by KENYAROSAS
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

May 07, 2025

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Employee Rating

Matthew was great and accommodating, handled the situation swiftly and with care. I always feel secure at Kings Infiniti and they keep me very well informed about what's going on with my car. More

by BONDZ1.WL
Service Price Transparency
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Recommend Dealer
Yes

May 01, 2025

Dealership Rating
Employee Rating

I'm satisfied with service provided at kings infiniti dealership. I have no complaints. Thanks More

by TAFLYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

Taflya, we're glad you had such a wonderful experience with us!

April 30, 2025

Dealership Rating
Employee Rating

Carla was very nice and helpful was able to assist just there was no solution to my issue More

by ASPOTO91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2025

Dealership Rating
Employee Rating

Polite, Friendly and cleanliness. My advisor is knowledgeable and showing concern of my issues. What's the word? More

by Mr. G
Recommend Dealer
Yes

Other Employees Tagged: Carla Martinez

May 09, 2025

Kings INFINITI responded

Mr. G, thank you so much for your high rating!

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