I emailed and asked for more information and pictures of a vehicle on the lot. Not only did I get a quick response but, Shawn made me a video of the vehicle showing me the options. He even went so far as to start it up for me. He was great to work with. The only downside was buying a car is a long process and it was a cold night. A cup of coffee, hot chocolate, or even a bottle of water would’ve been nice. Overall would definitely recommend Don Ayres and in perticular Shawn Trice to my family and friends.
"Very good experence"
- happy Honda owner
We received all of the help that we needed to make a decision to buy a certified used car. This is our first Honda and so far we are pleased with the CR-V and pleased with our experience with the dealership.
"Don’t hesitate "
My first experience, overall, with Don Ayres was amazing. I started out buying one vehicle that they had just gotten in. Three days later I had to return it due to a few complications with the vehicle. Shawn Trice, our salesman was the best. He took the time to answer every one of my texts and even came in on his day off to make things right. I was also treated very well and fairly by everyone I worked with at Don Ayres. I wish I could remember all of their names. One thing I do remember is that I drove away happy with another beautiful car.
"Jackson at Don Ayers!"
Great experience and pain free. Jackson Odle is great to work with. He is honest, friendly and works hard to get you the best deal. Best experience I have had at a dealership and didn’t feel any pressure. If you need a vehicle go ask for Jackson.
"Overall great experience."
Josh made this a good experience. Found just the vehicle I was looking for and a good price. I would definitely refer other customers to Don Ayers Honda. Very professional staff.
"Best experience around!"
This is my 3rd vehicle I have purchased from Mason. Not only is the process quick, he also makes sure I know everything about the vehicle before I drive it off the lot! I will continue you work with Mason on any other vehicles down the road, ask for him and you will be happy you did!
"Service AFTER the sale was excellent"
Hats off to Used Car Manager, Carlo Borg and Service Advisor Pete Ort. When I needed to replace a car, one of the vehicles recommended to me by my auto enthusiast son-in-law was a used Honda Fit that he saw online at https://www.donayreshonda.net/. I researched and knew before I took the test drive that I was going to buy it unless there were some issues with the car that I was unaware of. I took the test drive and then worked with Taylor Burge in Finance to get everything wrapped up. That evening I noticed a couple items that were overlooked when we took the test drive and so I emailed them that the dome light wasn't working and the heater blower only operated on high speed. That's when the real test came in for me. Carlo and Pete took care of both issues at no extra charge (because I pointed it out right away) and they were fantastic to work with.
A few weeks later I had a headlight go out and getting it taken care of was also a breeze. Thanks everyone!
Other Employees Tagged:
, Pete Ort
"GREAT SERVICE 💜"
This was my first time at a dealership....my husband recommended them...Josh was my "sales guy".He made me feel totally at ease, listened to my concerns, never forced anything on me and was super nice, honest and everyone involved made sure I got the best deal and he even wore a Purple shirt for me the second day because he remembered my favorite color . The best customer service...please go and see the guys at Don Ayres.!!! And the car is awesome too...!!!
I was very happy with my experience here. Josh was great to work with. My husband sent me ahead to scout out trucks for him and they treated me with respect and did all they could to get me as much info as I asked for. When we went back to test drive and purchase I felt they were honest and open about the vehicle we chose. I know they had competitive pricing and we walked away very satisfied
"2016 Honda Pilot Purchase"
I came across Don Ayres Honda while researching online for 2016 Honda Pilots. Even though the dealership is a considerable drive from where I live, they had the best selection and price on the vehicle I wanted. Brandon was great to work with and made the transaction as smooth and seamless as possible so I could quickly get back on the road for home. As for the vehicle, I'm extremely happy with my decision. If I'm ever in the market for a Honda in the future, I will be sure to first check with Don Ayres.