Carlo Gilli Jr. | Page 31

Excellent and very professional staff, easy to deal with, most importantly you can stop by and get all quotes without a hassle, returning customer , will buy again most importantly you can stop by and get all quotes without a hassle, returning customer , will buy again More

by petermordarski Verified Customer Verified Customer

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Due to Covid I wanted to do as little as possible in person. From the first moment I spoke with Carlo to driving in my new car, the process was effortless. He was helpful and informative about what I person. From the first moment I spoke with Carlo to driving in my new car, the process was effortless. He was helpful and informative about what I was looking for and what would work. I'm grateful to him and the team for this wonderful experience! More

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I had a great experience with Carlo at Audi Hoffman Estates. Thank you, Carlo, for working with me and getting my son a nice used car! Estates. Thank you, Carlo, for working with me and getting my son a nice used car! More

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The service was excellent but slower than usual. The bad rating is due to the lack of masks and the antagonism from GM Brian when this was pointed out. It's a lack of respect and this will still fall on his rating is due to the lack of masks and the antagonism from GM Brian when this was pointed out. It's a lack of respect and this will still fall on his sad Trumpy ears. The worse part was saying that they are all fine. They will be fine until someone is not. When sales employees walk through service, don a mask. It appears to be a macho thing. All the women wear masks, and maybe 1/3 of the men. We felt unsafe. This comes from the top and the GM needs to be removed. This reflects bad on the brand. More

by MPLATT_44 Verified Customer Verified Customer

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Carlo is now my “car guy”! He explained the details of my new car transaction without a heavy “sales pitch”. He followed up with me after the purchaser to ensure I was happy and to answer any questions I ma new car transaction without a heavy “sales pitch”. He followed up with me after the purchaser to ensure I was happy and to answer any questions I may have. More

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Carlo was great he was incredibly knowledgeable about the vehicle and was well organized in having the vehicle ready when I arrived. I found the whole process was very simple and stress free. vehicle and was well organized in having the vehicle ready when I arrived. I found the whole process was very simple and stress free. More

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Carlo is your car guy!!! Very nice gentleman, know his cars and will give you a good deal. Dealership located in Hoffman Estates, nice service. cars and will give you a good deal. Dealership located in Hoffman Estates, nice service. More

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Knowledgeable, pleasant demeanor, timely follow up, friendly, negotiator, easy to work with. This is the second car deal I made with Carlo, and will definitely be back to deal with him. friendly, negotiator, easy to work with. This is the second car deal I made with Carlo, and will definitely be back to deal with him. More

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The entire experience was fantastic at this dealer. They were extremely accommodating for all of my needs along with giving me a good amount more for my trade in that any other dealer I visited. They took were extremely accommodating for all of my needs along with giving me a good amount more for my trade in that any other dealer I visited. They took all the time necessary to make me feel like I was comfortable with my purchase. More

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Fantastic friendly services. This is the first time in our lives we have every gone back to the same car salesman to purchase a second car. I have never been a fan of car shopping but Carlo did it again. our lives we have every gone back to the same car salesman to purchase a second car. I have never been a fan of car shopping but Carlo did it again. We are happy owners of our second Audi. I highly recommend Carlo as a sales man and see us returning for another car purchase with him in the future. Thank you "Uncle" Carlo. Eddie in finance was very organize and made the process super easy. Thank you Eddie for you professionalism and quick processing. More

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