Carlos A Fernandez
Carlos A Fernandez at Lexus of North Miami

Carlos A Fernandez

Sales and Lease Consultant

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.7
52 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

52 Reviews

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52 Reviews of Carlos A Fernandez

January 12, 2026

Dealership Rating
Employee Rating

The service was great, they made my buying experience easy & they were very helpful assisting me as a new Lexus owner. More

by HAMILTON.DELIA23
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Lexus of North Miami responded

Congratulations on your new Lexus! We are delighted to hear that our team made the experience seamless and enjoyable for you. Thank you for choosing Lexus of North Miami and for sharing your feedback!

December 31, 2025

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I appreciate the top notch service by Carlos and Lev. They’re both efficient, knowledgeable and great service. More

by holiday_cheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lev Bargraser

Dec 31, 2025

Lexus of North Miami responded

Thank you, Cheryl! It's great to hear that you had top-notch service with Carlos and Lev. We truly appreciate your kind words and look forward to serving you again at Lexus of North Miami!

December 29, 2025

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I feel so happy be part lexus of north miami . very good atetion and service. More

by babyroly26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Lexus of North Miami responded

Thank you for stopping by to leave Lexus of North Miami a wonderful review!

December 20, 2025

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Lexus of North Miami is an excellent dealership from top to bottom. Had my car serviced and they were very accommodating. Gentleman named Giovanni that delivered the loaner to my office was very nice and pu More

by Brenesd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Lexus of North Miami responded

Thank you for sharing your experience with our team! It's wonderful to hear Giovanni made things run smoothly at Lexus of North Miami. We look forward to serving you in the future!

December 03, 2025

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Employee Rating

Salesman failed to provide promised appraisal for diminution of value claim related to trade in. "Independent " insurance verifier to whom I was required to provide insurance information subsequently More

by fswatts27
Recommend Dealer
No

Other Employees Tagged: Qudus Ijelu

Dec 08, 2025

Lexus of North Miami responded

I'm really sorry to hear about your negative experiences with the promised appraisal and the use of your personal information. This doesn't align with the level of service we aim to provide, and I would like to investigate this further for you. Please give me a call so we can address these issues together. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

October 25, 2025

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Employee Rating

This is our 2 nd Lexus and we are super happy with Carlos , we would highly recommend this dealer. More

by Eeboruch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2025

Lexus of North Miami responded

Thank you so much, Eeboruch! We appreciate your business here at Lexus of North Miami. We'll make sure your kudos reach Carlos.

October 16, 2025

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Employee Rating

A very disappointing sales force, they need a lot of retraining in how to approach and listen to clients. I’ve has many issues in my recent encounter with them, too numerous to repeat here. More

by EMPERORSAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 15, 2025

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Everyone there was so awesome I had the best experience with Lexus Very fast when purchasing a vehicle More

by ANDREAPONDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu

Oct 16, 2025

Lexus of North Miami responded

We're proud to hear our team made your car-buying experience a smooth one! Thanks for choosing Lexus of North Miami; see you next time! Safe driving!

October 05, 2025

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Employee Rating

They are the best! I’ve bought 3 of my cars from them and my Salesman Jeff came out of retirement for a few hours to meet me at the dealership and introduced me to Car More

by jaxlugo55
Recommend Dealer
Yes
Oct 07, 2025

Lexus of North Miami responded

Thank you for your fantastic feedback! We're honored to be your dealership of choice! It's wonderful to hear that Jeff went above and beyond to assist you and introduce you to Carlos. We truly appreciate your loyalty and business here at Lexus of North Miami! Safe travels!

September 29, 2025

Dealership Rating
Employee Rating

Everyone was polite and helpful, clean all around, nice amenities. Overall a great Lexus dealership More

by rpalderete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! —Lexus of North Miami Team

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