Carlos Alcantar
Carlos Alcantar at Family Hyundai

Carlos Alcantar | Page 13

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.7
208 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

4.7

208 Reviews

Write a Review

208 Reviews of Carlos Alcantar

March 02, 2021

Dealership Rating
Employee Rating

No pressure sales, honest with the car information and facts. Would highly recommend, very good inventory, willing to work with issues to complete the sale. More

by BERNIE1955MENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Family Hyundai responded

Thank you< Bernie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 24, 2021

Dealership Rating
Employee Rating

Sales was great would of liked better details for costs and next person failed to tell me that there was tax on the tire plan I was offered. More

by MEGO10110
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici, Bob Ross

Feb 24, 2021

Family Hyundai responded

Thank you for your feedback, it has been a pleasure serving you. We're glad that you had a positive experience! Please don't hesitate to reach out directly if you have any questions, we would be happy to address any concerns you may have. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 22, 2021

Dealership Rating
Employee Rating

The best rating for a dealer is buying a car. I've bought 5 cars from this place, I think that says it all. Have a great day! More

by KSCUPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici

Feb 22, 2021

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We appreciate your continued business and can't wait to help you with car #6!

February 21, 2021

Dealership Rating
Employee Rating

I am super happy I finally found a car dealership that is for me to always come to and I thank Carlos so much for such a great experience. He was very respectful and knowledgeable. Not once did I feel like I More

by Delfina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2021

Family Hyundai responded

Delfina, It's fantastic to hear that Carlos provided you with great customer service while assisting you with your new 202 Elantra! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

February 07, 2021

Dealership Rating
Employee Rating

Best Hyundai around. This was my 3rd Hyundai and I never want to go to another dealer. Best price, best service, wonderful atmosphere. Love Hyundai More

by MKREEDER88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Kuckelman, Joe Panici

Feb 07, 2021

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 04, 2021

Dealership Rating

It was an okay experience. Was at dealership for more than four hours, leasing a new car. Noticed many people in the showroom, at the back, I guess where management sits, were not wearing masks. There wa More

by LDS1065
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2021

Family Hyundai responded

Thank you taking the time to leave us a review. We are so glad that we had the opportunity to work with you on your new lease. We apologize that you were not completely comfortable. Please don't hesitate to reach out if you need anything else.

January 21, 2021

Dealership Rating
Employee Rating

I had an exceptional experience with Family Hyundai. My salesperson Carlos Alcantar was very professional, knowledgeable and friendly. He made me feel like I was important to Family Hyundai. The gentlema More

by CRYFIRE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici

Jan 21, 2021

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Carlos and the rest of our team could make this a top-notch experience! We hope you enjoy your new GV80, and we look forward to continuing to serve you in the future!

January 19, 2021

Dealership Rating
Employee Rating

I had a great experience at Family Hyundai. The entire staff was friendly and approachable. I felt my questions were all answered and the service was great. More

by CAITIE.NEWTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Family Hyundai responded

Caitie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 27, 2020

Dealership Rating

I thought my sales rep. Was outstanding patience,helpful and trying to do everything she could to please me in my purchase,when I didnt come to buy on this particular day she is the reason I did buy on this More

by BIGD357935
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Jaclyn Bobbitt , Kelly Kuckelman, Joe Panici

Dec 28, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 20, 2020

Dealership Rating
Employee Rating

Carlos Alcantar was EXTREMELY helpful and patient. I felt as though he was not just trying to push a sale. Very good quality customer service! More

by reynolds_kyra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici

Dec 21, 2020

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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