No pressure sales, honest with the car information and
facts. Would highly recommend, very good inventory, willing to work with issues to complete the sale.
facts. Would highly recommend, very good inventory, willing to work with issues to complete the sale.
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by BERNIE1955MENDEZ
Verified Customer
Verified Customer
Mar 02, 2021 -
Family Hyundai responded
Thank you< Bernie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!
Sales was great would of liked better details for costs
and next person failed to tell me that there was tax on the tire plan I was offered.
and next person failed to tell me that there was tax on the tire plan I was offered.
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by MEGO10110
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Panici, Bob Ross
Feb 24, 2021 -
Family Hyundai responded
Thank you for your feedback, it has been a pleasure serving you. We're glad that you had a positive experience! Please don't hesitate to reach out directly if you have any questions, we would be happy to address any concerns you may have. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!
The best rating for a dealer is buying a car. I've
bought 5 cars from this place, I think that says it all. Have a great day!
bought 5 cars from this place, I think that says it all. Have a great day!
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by KSCUPIN
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Panici
Feb 22, 2021 -
Family Hyundai responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We appreciate your continued business and can't wait to help you with car #6!
I am super happy I finally found a car dealership that is
for me to always come to and I thank Carlos so much for such a great experience. He was very respectful and knowledgeable. Not once did I feel like I
for me to always come to and I thank Carlos so much for such a great experience. He was very respectful and knowledgeable. Not once did I feel like I was being pressured like any other dealer I been to. He was very patient and he made sure I left with what I wanted. I’m so happy with my 2020 Elantra. Thank you so much Carlos!
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by Delfina
Verified Customer
Verified Customer
Feb 21, 2021 -
Family Hyundai responded
Delfina, It's fantastic to hear that Carlos provided you with great customer service while assisting you with your new 202 Elantra! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!
Best Hyundai around. This was my 3rd Hyundai and I never
want to go to another dealer. Best price, best service, wonderful atmosphere. Love Hyundai
want to go to another dealer. Best price, best service, wonderful atmosphere. Love Hyundai
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by MKREEDER88
Verified Customer
Verified Customer
Other Employees Tagged:
Kelly Kuckelman, Joe Panici
Feb 07, 2021 -
Family Hyundai responded
Thanks for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
It was an okay experience. Was at dealership for more
than four hours, leasing a new car. Noticed many people in the showroom, at the back, I guess where management sits, were not wearing masks. There wa
than four hours, leasing a new car. Noticed many people in the showroom, at the back, I guess where management sits, were not wearing masks. There was a big sign on the front doors indicating mask wearing was required. Made me uncomfortable having got sit there that long, not far from the management area
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by LDS1065
Verified Customer
Verified Customer
Feb 05, 2021 -
Family Hyundai responded
Thank you taking the time to leave us a review. We are so glad that we had the opportunity to work with you on your new lease. We apologize that you were not completely comfortable. Please don't hesitate to reach out if you need anything else.
I had an exceptional experience with Family Hyundai. My
salesperson Carlos Alcantar was very professional, knowledgeable and friendly. He made me feel like I was important to Family Hyundai. The gentlema
salesperson Carlos Alcantar was very professional, knowledgeable and friendly. He made me feel like I was important to Family Hyundai. The gentleman who went over the warranty packages had a great personality and the gentleman in the finance department was great as well. I have a very pleasant experience and I will definitely refer my family and friends. I purchased a GV80 and I am very impressed with this vehicle.
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by CRYFIRE21
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Panici
Jan 21, 2021 -
Family Hyundai responded
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Carlos and the rest of our team could make this a top-notch experience! We hope you enjoy your new GV80, and we look forward to continuing to serve you in the future!
I had a great experience at Family Hyundai. The entire
staff was friendly and approachable. I felt my questions were all answered and the service was great.
staff was friendly and approachable. I felt my questions were all answered and the service was great.
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by CAITIE.NEWTON
Verified Customer
Verified Customer
Jan 19, 2021 -
Family Hyundai responded
Caitie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
I thought my sales rep. Was outstanding patience,helpful
and trying to do everything she could to please me in my purchase,when I didnt come to buy on this particular day she is the reason I did buy on this
and trying to do everything she could to please me in my purchase,when I didnt come to buy on this particular day she is the reason I did buy on this day.
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by BIGD357935
Verified Customer
Verified Customer
Dec 28, 2020 -
Family Hyundai responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Carlos Alcantar was EXTREMELY helpful and patient. I felt
as though he was not just trying to push a sale. Very good quality customer service!
as though he was not just trying to push a sale. Very good quality customer service!
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by reynolds_kyra
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Panici
Dec 21, 2020 -
Family Hyundai responded
Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.