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Carlos Alcantar
Refer Me
189 Reviews
Dealership Experience
6 yrs, 10 mos
Industry Experience
6 yrs, 10 mos
189 Reviews
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189 Reviews of Carlos Alcantar
December 20, 2020
Carlos Alcantar was EXTREMELY helpful and patient. I felt as though he was not just trying to push a sale. Very good quality customer service! as though he was not just trying to push a sale. Very good quality customer service! More
by reynolds_kyra
Verified CustomerOther Employees Tagged: Joe Panici
Helpful 
December 05, 2020
Carlos Alcantar was the best salesman ...He had alot of patience with me and was very knowledgeable I will highly recommend him to my family and friends..He went above and beyond.. patience with me and was very knowledgeable I will highly recommend him to my family and friends..He went above and beyond.. More
by NEWBEE1112
December 03, 2020
Family Hyundai lives up to their name. Austin, Al and the entire staff went out of their way to ensure we were entirely satisfied were our 2020 Santa Fe SEL. I can’t say enough about the efforts to make us h entire staff went out of their way to ensure we were entirely satisfied were our 2020 Santa Fe SEL. I can’t say enough about the efforts to make us happy. More
by JOHN.GLATZ
Other Employees Tagged: Austin Osabuohien , Kelly Kuckelman, Joe Panici, Al Pellizzeri CRM - very professional and thorough.
November 22, 2020
Thank you Carlos as well to everyone who made the car buying experience a pleasure it truly did feel like we’re part of a family. buying experience a pleasure it truly did feel like we’re part of a family. More
by SONYAMORA11
Other Employees Tagged: Kelly Kuckelman, Joe Panici, Sam Wallace
October 28, 2020
To the point, informative and thankfully fast. In and out in about 2 hours. Concerned about customers comfort. Committed to the product but not overbearing. A very painless visit! in about 2 hours. Concerned about customers comfort. Committed to the product but not overbearing. A very painless visit! More
by HELENKOKOLUS
Other Employees Tagged: Adam Ghouleh , Joe Panici, Courtney
October 17, 2020
The service was performed in a timely manner. However, I was told at the time I signed the lease agreement that all oil changes and tire rotations are included - when I brought the car in for service with a was told at the time I signed the lease agreement that all oil changes and tire rotations are included - when I brought the car in for service with about 3750 miles, I was told that every other oil change is covered. That's quite a substantial difference. Another issue I have is that I was told the May, 2020 lease payment on my previous car (2017 Hyundai leased from Family Hyundai) would be waived since I signed the new lease on April 13, 2020. I have since received a notice from Hyundai indicating that I owe the May, 2020 payment. I looked into this and am still awaiting a response. Can you help with this? More
by deborahjvernon
October 12, 2020
I found the car I wanted online, within 45 minutes I received an email asking if I had any questions. I was able to set up a time the following day to go in and test drive it. Carlos was excellent and h received an email asking if I had any questions. I was able to set up a time the following day to go in and test drive it. Carlos was excellent and helped make financing my new 2020 Santa Fe a breeze! Everyone was very helpful and friendly at the dealership. I would recommend any one looking for great customer service to check out Hyundai in Tinley Park and ask for Carlos! More
by AEBABECKI
Other Employees Tagged: Al Pellizzeri , Kelly Kuckelman, Joe Panici, Amber Mearns
September 21, 2020
Didn’t have to wait long. Quick explanation and I’m out the door. Overall it was a pleasant experience at the dealership. I will see them soon. the door. Overall it was a pleasant experience at the dealership. I will see them soon. More
by MIKESHIN25
Other Employees Tagged: Colin Simmons
September 11, 2020
They were friendly and informative. They listened to what I wanted and were able to put me in the car I wanted. I walked out with a smile so they certainly did a great job I wanted and were able to put me in the car I wanted. I walked out with a smile so they certainly did a great job More
by CHERYLNUTLEY
Other Employees Tagged: Jason Lechowicz
