Dealer Reviews
Cars for Sale
Dealer Log In
Carlos Blanco
Carlos Blanco | Page 47
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
619 Reviews
619 Reviews
Write a Review
619 Reviews of Carlos Blanco
October 08, 2022
Service department is great always treats me well. Sales department is a joke. They asked me to consider a trade in or outright sale. I allowed them to check it. It took longer than I anticipated s Sales department is a joke. They asked me to consider a trade in or outright sale. I allowed them to check it. It took longer than I anticipated so I asked them to please hurry. Some kid was super disrespectful. Told me he’d call me (sarcastically). Never got the quote. Someone needs to talk to your employee, Next time I won’t be so nice. More
by rogperu
Verified CustomerOther Employees Tagged: Jorge Del Pino, Paula Bean, Shauna Davis
October 05, 2022
Always quick and energetic service given at this location. this is my go to dealer all day!! location. this is my go to dealer all day!! More
by SLDSLIQUID
Other Employees Tagged: Miguel Obregon, Christian Povsic, Felipe Francisco, Matthew Lagares, Jose Lopez, Hugo Monterroso, Jorge Del Pino, Paula Bean, Shauna Davis
October 05, 2022
Always a pleasure working g with the staff at Kendall Jeep dealer. Thank you again! Jeep dealer. Thank you again! More
by JLACAYO
Other Employees Tagged: Christian Povsic, George Ruiz, Jose Lopez, Jorge Del Pino, Paula Bean
October 04, 2022
The service was amazing and done quickly. The guy that helped me was very nice. Overall service was done quickly and very good customer service. The guy that helped me was very nice. Overall service was done quickly and very good customer service. More
by Valentina
Other Employees Tagged: Miguel Obregon, Christian Povsic, Felipe Francisco, Matthew Lagares, Jose Lopez, Hugo Monterroso, Jorge Del Pino, Paula Bean, Shauna Davis
September 22, 2022
I’ve been coming here for 3 years and the staff are friendly and helpful friendly and helpful More
by JOHNSUH001
Other Employees Tagged: Christian Povsic, Felipe Francisco, Matthew Lagares, George Ruiz, Jose Lopez, Lazaro Varas, Jorge Del Pino, Paula Bean, Shauna Davis
September 21, 2022
Great experience. Great communication and hospitality. The job was done fast and good quality of work. Great communication and hospitality. The job was done fast and good quality of work. More
by BALL199353
Other Employees Tagged: Jorge Del Pino
September 20, 2022
Arrived for an oil change on the 15th at 0745 hours. After 2 hours of waiting, I asked the espress lane attendant if my truck was ready as I was one of the first vehicles to arrive that morning . His r After 2 hours of waiting, I asked the espress lane attendant if my truck was ready as I was one of the first vehicles to arrive that morning . His response was " oh, they're waiting for your oil filter to come in". Apparently my vehicle had been sitting for over 2 hours untouched because they did not have a oil filter and were allegedly waiting on one to be delivered from Miami lakes. I immediately told the young man to please return the vehicle to me as is which he responded "are you sure?" By some miracle/magic within 5 minutes the oil filter went from "coming from 30 miles away" to "the technician has the filter in his hand". I then took it upon myself to walk around the building and see the tech working on my vehicle. To which I found my truck the way I left it 2 hours prior, untouched. Finally after another 20 minutes of waiting on the hot sun I finally saw the tech began to service my truck. Long story short, I lost a day of work and 3 and a half hours at the dealer. Once again kendall dodge proves me right on being the ABSOLUTE WORST in customer service and overall customer satisfaction when it comes to the service department. I've purchased over $700,000 of new vehicles from this dealer ranging from chrysler 200c to ram 1500 promoters, ram 2500's ram 3500' s jeep grand cherokee l's, durangos etc... I am on my 14th or 15th vehicle and the experience has always been the same since day one, AWFUL. I believe with this last service, I have learned my lesson and will be taking my business to the Dadeland branch. Its bad enough that I'm spending 70-80k on new vehicles every 2 years but having to wait 3-4 hours for a simple oil change is ridiculous. I even stopped letting them rotate my tires about 3 years ago to maaybee speed up the process. Overall experience is a 3 of 10. And that's only because Paula bean is a sweetheart and its not her fault the tech and some of the other service advisors are extreme incompetent at the jobs. More
by wishone
Other Employees Tagged: Paula Bean
Dealership Inventory (674 Vehicles)
