Carlos Burgos | Page 9

Carlos was great and assisted in picking the best car for me! Absolutely love my Mazda and am very grateful for his help. me! Absolutely love my Mazda and am very grateful for his help. More

Report | Print

Had a wonderful experience With Carlos, was very patient and helpful. Took his time to find me the perfect vehicle and ensured I wasn’t missing any features! Would highly recommend and helpful. Took his time to find me the perfect vehicle and ensured I wasn’t missing any features! Would highly recommend More

Report | Print

Amazing dealership that we actually enjoyed and had fun buying a car at. It is truly one of the best dealerships I have ever done business with. Carlos (Sales professional) made all the difference in the buying a car at. It is truly one of the best dealerships I have ever done business with. Carlos (Sales professional) made all the difference in the world and is a wonderful asset to Sport Mazda. His follow through after the sale is amazing and such great customer service. That is a very rare thing to find nowadays. It was worth the 9 hour round trip and I would easily do it again. More

Report | Print

Everyone was really nice, helped me with my first time financing, great energy, didn’t take long at all, happy to have a miata financing, great energy, didn’t take long at all, happy to have a miata More

Report | Print

Carlos is the best! I can’t say enough great things about him! This is my second vehicle purchase with him, and I genuinely hope he’ll be my go-to for many more to come. I can’t say enough great things about him! This is my second vehicle purchase with him, and I genuinely hope he’ll be my go-to for many more to come. Carlos makes the car-buying experience completely stress-free — no pressure, no gimmicks, just honest service and the best deal possible. He’s trustworthy, knowledgeable, and truly puts the customer first. Highly recommend! More

Report | Print

Thanks to Carlos we had an amazing experience at Mazda. He was very professional and attentive during our visit.!! He was very professional and attentive during our visit.!! More

Report | Print

An excellent dealership, very nice and professional people who made things clear and easy! A+ people who made things clear and easy! A+ More

Report | Print

Usually I wouldn't take the time to write a review, however after my experience with Mazda, Carlos, Ray, and Mike, I truly feel like the entire team deserves credit where credit is due. My wife and I however after my experience with Mazda, Carlos, Ray, and Mike, I truly feel like the entire team deserves credit where credit is due. My wife and I are expanding the family and were looking for a three row SUV. We contacted endless dealerships for various cars in the 3 row segment. It's truly alarming you just can't find customer service. We often felt like we were being pushed away and that many of the dealerships we interacted with lacked customer service. We also didn't even consider a Mazda until we came across a YouTube video reviewing the car. Both of our families come from a background of driving Mercedes, Audi, BMW, & Genesis etc. The CX90 TURBO S PREMIUM PLUS puts them all to shame. Carlos responded instantly to my request to test drive. Accommodated a late test drive due to work. He answered every question I had before even coming to the dealership. We were sent walk around videos of the car and explained all the features. Both cars were detailed and washed upon arrival and the car sold itself the first minute of seeing it. Im truly impressed with the customer service of the whole entire team, the quality and craftsmanship of the vehicle, the warranty offering, the finance process and Carlos himself. Carlos was straight forward, didn't play any games, and was straight to the point just how I like to do business. Ray & Mike were also both very Genuine. The Team stayed past 10PM to make sure I could make the hour & half drive home in a new vehicle that night. They were more than fair on trade in value and worked the numbers to make me comfortable. Carlos also spent some additional time to explain every feature of the car, set up My Mazda App, fill the tank, and have the car detailed to make sure everything was perfect. Honestly I was shocked there was even a detail team available that late. He also followed up the night of, the next day, and this morning. That's service. That's what customers like myself look for. I smiled the whole way home and my family was blown away by the vehicle. There isn't one thing we could find that we didn't like. Some friends and family are also really impressed upon seeing it. Coming from an AMG, it's nice to know Mazda offered a Turbo S so my wife AND MYSELF can enjoy the car when needed. Ive recommended some friends already to visit the dealership. Im So happy with the car when someone asks me about it I feel like Im trying to sell them on the car myself because we like it that much. Great job to the team at MAZDA, you have a new life long customer. Im looking forward to seeing Carlos in a couple years when we trade for a new one. I want to personally thank the entire team and especially the owner for ensuring his employees are happy themselves and deliver the quality of service they provide. I can not thank the team enough for their superior service. More

Report | Print

Very organized with minimal wait times. Everyone at the dealership was also very friendly and helpful. Everyone at the dealership was also very friendly and helpful. More

Report | Print

I had a great experience at Sport Mazda. Carlos was exceptional. He was friendly, knowledgeable and made the process smooth from start to finish. Carlos was exceptional. He was friendly, knowledgeable and made the process smooth from start to finish. More

Report | Print