Carlos E. Belmonte | Page 2

Customer friendly I am so amazed with the experience here at Hiley Mazda of Arlington. As a first time buyer, I was a bit nervous, but from the moment I entered Charlot I am so amazed with the experience here at Hiley Mazda of Arlington. As a first time buyer, I was a bit nervous, but from the moment I entered Charlotte Reed took care of me. She made the experience less nerve wrecking (she was super nice and went out of her way to help me walk out of there with a Mazda CX-5) Overall, Hiley Mazda has the friendliest sale associates! Definitely recommend others looking into buying a Mazda product. More

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Friendly atmosphere. No games or gimmics Have bought many new cars in my 80 years of life Carlos is the only salesman that ever spent time making sure that I understood all the equipment suc Have bought many new cars in my 80 years of life Carlos is the only salesman that ever spent time making sure that I understood all the equipment such as the GPS, radio, how to make calls using voice commands etc. This time was spent after the sale where I usually get a handshake and a request to references. I was very pleased with the the professional and honesty provided by Carlos. The entire experience was a pleasant one, including the input from the sales managers who worked to make the trade-in and overall price work for us. More

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Highly Recommended I worked with Carlos Belmonte and found him to be attentive but not pushy, informative and knowledgeable as well as patient. I visited several other d I worked with Carlos Belmonte and found him to be attentive but not pushy, informative and knowledgeable as well as patient. I visited several other dealerships for test drives and comparisons and found Carlos, Hiley and Mazda to be the best by far. When I was ready to buy there were no surprises and Sara in finance was knowledgeable and efficient as well as very personable. I am quite comfortable in recommending them.. and I really like my CX-5. More

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Customer focused This was a 5th car buying experience for us and surpassed all previous ones. Due to changing life circumstances we decided to trade in our existing c This was a 5th car buying experience for us and surpassed all previous ones. Due to changing life circumstances we decided to trade in our existing car for a Mazda 3. The sales manager was understanding of our situation and respectful of our time. I also felt pressured into buying a car when car shopping in the past and dreaded visiting another dealership but the Hiley Mazda experience was simple and stress free. Carlos was friendly and focused on our time and needs. He continued to follow up with us after we signed the contract, responded to my requests timely and was available by phone, text and email whenever I needed anything. Superb customer service! More

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Overall good experience This wasn't my first time buying a car from this dealer ship. Overall everyone was great. They offered a lot of incentives if we bought the car right This wasn't my first time buying a car from this dealer ship. Overall everyone was great. They offered a lot of incentives if we bought the car right then. The manager that worked with me told me he could get my payments where I wanted them with a certain down payment. I asked if it would chang my payments much if I did a larger down payment and he said it wasnt worth it, that he would make my payments where i wanted them even if he had to play with the numbers.. However when I got in the back to sign paperwork they asked for that larger down payment that he originally advised against and he didn't adjust the numbers. That was frustrating...other than that the experience was pleasant and easy. Carlos was very sweet and professional. More

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Amazing! Carlos made the process of buying a car so easy and stress free. I never felt pressured to buy at any point and I would send anyone who asks to him an Carlos made the process of buying a car so easy and stress free. I never felt pressured to buy at any point and I would send anyone who asks to him and his colleagues at Hiley Mazda for a new car. More

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Worth the drive Carlos and the team were easy to work with, efficient and actually enjoyable... which says a lot for new car buying. I worked almost entirely over ema Carlos and the team were easy to work with, efficient and actually enjoyable... which says a lot for new car buying. I worked almost entirely over email due to busy schedule and distance, and they were more than willing to accommodate. Appreciate the great experience! More

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Totally enjoyed my car buying experience with Carlos I highly recommend buying a vehicle from Hiley Mazda in Arlington. Carlos was my salesperson. He wIas very attentive to what I was looking for and we I highly recommend buying a vehicle from Hiley Mazda in Arlington. Carlos was my salesperson. He wIas very attentive to what I was looking for and went to great lengths to find it and deliver exactly what I was looking for. If I could afford to buy another one I definitely would give Carlos a call!! Well I can't afford another car right now so hopefully you will give him a call and let him work for you!!! Thank you Carlos!! You are the Best!!! More

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Exceptional Service Ever since my visit last September, this dealership has really out done themselves. Jorge has been the main guy I have worked with and his personable Ever since my visit last September, this dealership has really out done themselves. Jorge has been the main guy I have worked with and his personable attitude is what brought me back. Me and him talked of the Mazda 6 & pricing. He was very knowledgeable and understanding. More

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Very attentive staff Great car buying experience with Carlos and Mike. I always bring my Mazda to Kelly or Joe for service. The whole Hiley Mazda of Arlington will treat y Great car buying experience with Carlos and Mike. I always bring my Mazda to Kelly or Joe for service. The whole Hiley Mazda of Arlington will treat you like a longtime friend. More

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