Carlos E. Belmonte | Page 3

GREAT CUSTOMER SERVICE I WENT INTO THE MADZA DEALERSHIP BY REFERRAL OF A FRIEND . UPON DRIVING INTO THE DEALERSHIP, WE WERE GREETED BY SOME NICE SALES MEN . KEEP IN MIND THA I WENT INTO THE MADZA DEALERSHIP BY REFERRAL OF A FRIEND . UPON DRIVING INTO THE DEALERSHIP, WE WERE GREETED BY SOME NICE SALES MEN . KEEP IN MIND THAT I HAD BEEN TO OTHER DEALERSHIPS IN THE AREA AND WAS DISAPPOINTED & FIGURED I WAS GOING TO GO HOME EMPTY HANDED ( NO CAR ) . CARLOS CAME OVER TO ME AND MY FRIEND AND ASKED US WHAT TYPE OF VEHICLE WE WERE INTERESTED. CARLOS HANDLED MY VEHICLE PURCHASE DIFFERENTLY THAN OTHER SALES PEOPLE. HE ASKED WHAT OPTIONS I WAS LOOKING FOR INA VEHICLE FIRST. THEN, HE STATED HE WANTED ME TO SIT IN THE CAR I AM INTERESTED IN FIND THE ONE I LIKE, THEN WE WILL TALK NUMBERS. CARLOS WORKED THE NUMBER AND I HAVE A CX-9 THAT I AM LOVING . HE IS MY HERO!! FOR ANYONE LOOKING FOR A CAR , AND HAVE GAVE UP HOPE. I SUGGEST THEY GO TO MADZA OF ARLINGTON & ASK FOR CARLOS. More

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Excellent job Carlos did a great job he explained every thing clearly and didn't waste our time like other sales man that I deal with before in other dealers Carlos did a great job he explained every thing clearly and didn't waste our time like other sales man that I deal with before in other dealers. Thank you Carlos for your help More

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Carlos rocks!!! He was genuine in his approach. He listened to what our needs were and the financial considerations we had to work with. He was attentive while not He was genuine in his approach. He listened to what our needs were and the financial considerations we had to work with. He was attentive while not being pushy. He helped us find the car we had in mind. We will not hesitate to return to Hiley Mazda and Carlos as the sales rep we will ask for. Sales manager Kevin was also helpful. More

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Great experience! This was a great car buying experience! I never felt pressured like you do at most dealerships. The whole staff was friendly and went out of their way This was a great car buying experience! I never felt pressured like you do at most dealerships. The whole staff was friendly and went out of their way to help. Our salesman went above and beyond expectations. You can really tell that this dealership works as a team. Overall, the process was quick. They gave us the deal we wanted and everything was ready on time. I love my new car! More

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Quick, Friendly, and very easy to work with Thank you Carlos! I hate walking into dealerships because I always feel like I'm going to get taken advantage of but you made my experience very enjoy Thank you Carlos! I hate walking into dealerships because I always feel like I'm going to get taken advantage of but you made my experience very enjoyable. Thank you for helping me get exactly what I wanted! More

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First Car Buyer, process made easy! I just wanted to give a quick shoutout to both Carlos and Adrian for their stand up work they did getting me into my Mazda 3. I put in a credit app wi I just wanted to give a quick shoutout to both Carlos and Adrian for their stand up work they did getting me into my Mazda 3. I put in a credit app with my bank and shortly after, I received a call from Adrian who discussed my application with me and helped me explore my options. After calling and texting back and forth, I went down to Arlington (which was about an hour and a half away from me) and I met with both Adrian and Carlos. Carlos took over for Adrian as he had previous engagements that he informed me about (no big deal), and Carlos took great care of me. I was recently swindled, for lack of better words, at a different dealership (another review for another time), so Carlos took his time and explained each step along the way. He made me feel a lot better about the process and in the end, I left with a new Mazda 3 that I'm in love with. Thanks guys, you rock! More

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Life Saver I was going through a tough time and needed a vehicle. Carlos worked with me and made sure I got into a car, despite my credit. He was really concerne I was going through a tough time and needed a vehicle. Carlos worked with me and made sure I got into a car, despite my credit. He was really concerned about my budget and didn't push me to make any hasty decisions. He cares more about his customers than he does his commission. Carlos E. Belmonte is awesome, as well as the whole staff. If you are thinking about getting a vehicle from Hiley, make sure to introduce yourself to Carlos and Kathy. They made my experience amazing! More

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Surprisingly great experience I purchased a new Mazda6 GT and had a great experience. I live about 2 hours from the dealership so all of the "deal making" was done over the phone. I purchased a new Mazda6 GT and had a great experience. I live about 2 hours from the dealership so all of the "deal making" was done over the phone. I never felt pressured into a purchase and came away feeling like I got a great price. Once I came in the trade in and purchase the new vehicle everyone was very helpful and took real care in making sure I unstop all of the capabilities of my new car. It was definitely worth the drive to get the deal and attention. Thank you! More

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Friendly and Helpful Employees Carlos and Matt were both extremely helpful from the moment I inquired about the car I wanted and even after I had already purchased the car. They def Carlos and Matt were both extremely helpful from the moment I inquired about the car I wanted and even after I had already purchased the car. They definitely went above and beyond and made what can easily be a stressful and tedious process really simple and relatively quick. Carlos also took the time to show me all of the features on my new car, which was awesome. Everyone was super friendly and very customer-oriented - they even took the time to put the wheel locks on for me when I came back to get my temporary tags. Overall, it was a very good buying experience. More

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Pleasant Experience Our visit to the Hiley Mazda dealership in Arlington was a very pleasant one. Considering the distance we had to go to finalized the purchase of our Our visit to the Hiley Mazda dealership in Arlington was a very pleasant one. Considering the distance we had to go to finalized the purchase of our car. Carlos, Marty and Kevin made our visit very comfortable, informative, quick and very hospitable. This is the second purchase we have had with the Hiley Mazda family and they have both been to our expectations. Consistency and collaboration is very important to me as a continued customer at Hiley Mazda More

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