Carlos E. Belmonte | Page 4

First Car Buyer, process made easy! I just wanted to give a quick shoutout to both Carlos and Adrian for their stand up work they did getting me into my Mazda 3. I put in a credit app wi I just wanted to give a quick shoutout to both Carlos and Adrian for their stand up work they did getting me into my Mazda 3. I put in a credit app with my bank and shortly after, I received a call from Adrian who discussed my application with me and helped me explore my options. After calling and texting back and forth, I went down to Arlington (which was about an hour and a half away from me) and I met with both Adrian and Carlos. Carlos took over for Adrian as he had previous engagements that he informed me about (no big deal), and Carlos took great care of me. I was recently swindled, for lack of better words, at a different dealership (another review for another time), so Carlos took his time and explained each step along the way. He made me feel a lot better about the process and in the end, I left with a new Mazda 3 that I'm in love with. Thanks guys, you rock! More

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Life Saver I was going through a tough time and needed a vehicle. Carlos worked with me and made sure I got into a car, despite my credit. He was really concerne I was going through a tough time and needed a vehicle. Carlos worked with me and made sure I got into a car, despite my credit. He was really concerned about my budget and didn't push me to make any hasty decisions. He cares more about his customers than he does his commission. Carlos E. Belmonte is awesome, as well as the whole staff. If you are thinking about getting a vehicle from Hiley, make sure to introduce yourself to Carlos and Kathy. They made my experience amazing! More

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Surprisingly great experience I purchased a new Mazda6 GT and had a great experience. I live about 2 hours from the dealership so all of the "deal making" was done over the phone. I purchased a new Mazda6 GT and had a great experience. I live about 2 hours from the dealership so all of the "deal making" was done over the phone. I never felt pressured into a purchase and came away feeling like I got a great price. Once I came in the trade in and purchase the new vehicle everyone was very helpful and took real care in making sure I unstop all of the capabilities of my new car. It was definitely worth the drive to get the deal and attention. Thank you! More

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Friendly and Helpful Employees Carlos and Matt were both extremely helpful from the moment I inquired about the car I wanted and even after I had already purchased the car. They def Carlos and Matt were both extremely helpful from the moment I inquired about the car I wanted and even after I had already purchased the car. They definitely went above and beyond and made what can easily be a stressful and tedious process really simple and relatively quick. Carlos also took the time to show me all of the features on my new car, which was awesome. Everyone was super friendly and very customer-oriented - they even took the time to put the wheel locks on for me when I came back to get my temporary tags. Overall, it was a very good buying experience. More

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Pleasant Experience Our visit to the Hiley Mazda dealership in Arlington was a very pleasant one. Considering the distance we had to go to finalized the purchase of our Our visit to the Hiley Mazda dealership in Arlington was a very pleasant one. Considering the distance we had to go to finalized the purchase of our car. Carlos, Marty and Kevin made our visit very comfortable, informative, quick and very hospitable. This is the second purchase we have had with the Hiley Mazda family and they have both been to our expectations. Consistency and collaboration is very important to me as a continued customer at Hiley Mazda More

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Awesome Carlos was a great salesman, very friendly and helpful. Very knowledgeable! He really took his time to go through and explain every feature of my vehi Carlos was a great salesman, very friendly and helpful. Very knowledgeable! He really took his time to go through and explain every feature of my vehicle. Great experience! More

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Great experience for first time buyer!!! Carlos and the staff at Hiley Mazda were nothing but the best. It was my first time buying a car and they made what can seem like a scary process very Carlos and the staff at Hiley Mazda were nothing but the best. It was my first time buying a car and they made what can seem like a scary process very smooth and simple. They made sure all my needs were taken care of and got me into the right vehicle. I would definitely purchase another car here and I will absolutely be recommending Hiley to everyone else. More

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Honesty, integrity and friendly! Carlos made a late night car buying experience go smoothly. He's well informed on the Mazda product. And is not afraid to research a question with you Carlos made a late night car buying experience go smoothly. He's well informed on the Mazda product. And is not afraid to research a question with you, if it's an answer he doesn't have. This shows a level of honesty and integrity that isn't always found when dealing with a sales person. I would have no reservations in sending anyone I know, his way to purchase a great car! Carlos does not end ties at signing. He's been loyal and very helpful post-purchase. Cannot say enough to his professionalism! Awesome buying experience. I have bought at least 7 new cars in my driving lifetime. This by far was the full package. From sales, finance, to service and management. I was tended to and never felt belittled or forced. Talked down to and feeling forced are Things that are a big deal breakers in my book. Not the case at Hiley Mazda! More

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Outstanding service This is the second Mazda I own and the cars are a beauty but it is the customer service I've received from Carlos which always goes beyond my expectat This is the second Mazda I own and the cars are a beauty but it is the customer service I've received from Carlos which always goes beyond my expectations. As I said, the first time I was impressed when he helped me choosing the right car for my needs, and how he always treated my like a long time friend, but this second time I realized that he just keeps improving himself because once again I received an outstanding treatment. More

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Outstanding!! From the time I walked in till the time I left Carlos showed me the best Customer service. He listened to what I was needing in a vehicle got me in th From the time I walked in till the time I left Carlos showed me the best Customer service. He listened to what I was needing in a vehicle got me in the right direction An worked my deal to the end. Now I'm riding in style with not a care in the world. Go to Hiley Mazda an VW An speak to Carlos he'll get the deal done!!! Thanks Carlos Chris G- More

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