Carlos Hernandez Luque

From the service department (Stephen) to the sales department (Carlos) my experience was wonderful. I had no intention of buying a new car but when my present car needed more work than I expected I s department (Carlos) my experience was wonderful. I had no intention of buying a new car but when my present car needed more work than I expected I started looking in the Sales Dept. I do not regret that move. More

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They treated me as family. Always welcomed me and explained to me every part of the process. Didn’t have to give my social until I decided for sure I wanted the car. Other deal Always welcomed me and explained to me every part of the process. Didn’t have to give my social until I decided for sure I wanted the car. Other dealerships in the past tried forcing me to buy a car, but not here. Would definitely recommend. More

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Carlos is a great sales associate. Very patient. I test drove a Grand Cherokee, but wound up buying a Wrangler. He went out of his way to pull up all the service records on the vehicl Very patient. I test drove a Grand Cherokee, but wound up buying a Wrangler. He went out of his way to pull up all the service records on the vehicles that I was interested in. And he even came in early to work one day to help me out. Goes above and beyond to help out. I previously purchased a Subaru at Garavel Subaru, and now a Jeep at Garavel Jeep. More

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From start to finish everyone was professional, friendly and willing to explain everything and work with us to fulfill our needs. They listened to our concerns. Carlos especially was wonderful! and willing to explain everything and work with us to fulfill our needs. They listened to our concerns. Carlos especially was wonderful! More

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Terrific team of folks at Garavel! Carlos was terrific to work with and I recommend him highly. I greatly appreciated their communication and pricing transparency, which I found was mu Carlos was terrific to work with and I recommend him highly. I greatly appreciated their communication and pricing transparency, which I found was much clearer than other dealers. Nice job Carlos and the whole team at Garavel! More

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Everyone was very efficient and I helpful. Carlos got me in and out very quickly. Carlos got me in and out very quickly. More

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Good service and followup from the staff. Transparent pricing explanation. Wish the car would come in more colors Transparent pricing explanation. Wish the car would come in more colors More

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Best service in in Norwalk, Carlos is the best, I higly recommend him, excelent customer service recommend him, excelent customer service More

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Excellent service from the time we walked through the door! All the staff were very friendly accommodating and pleasant to work with. Carlos our salesman was awesome! Went to a few dealers before gett door! All the staff were very friendly accommodating and pleasant to work with. Carlos our salesman was awesome! Went to a few dealers before getting to this one and here they made the process of purchasing a car for our daughter very easy and efficient. They had the car we wanted at the price we wanted, all I can say is “Very Good”. Will definitely be back to purchase a car for myself. More

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Carlos and Evelyn are the best! ! They made the buying process so easy, and were so personable. Will be referring all friends and family here. ! They made the buying process so easy, and were so personable. Will be referring all friends and family here. More

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