Carlos Lopez

Neither a good or bad experience. I had hoped to get out by 8:30am but it was more like 9am +. I had hoped to get out by 8:30am but it was more like 9am +. More

by esearle Verified Customer Verified Customer

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I would’ve given you guys a ten out of ten, but there’s also room to grow. also room to grow. More

by stacy.0967 Verified Customer Verified Customer

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Everything I come to the dealership for maintenance or you look at new vehicles everything is always so kind, professional and honest you look at new vehicles everything is always so kind, professional and honest More

by JASMINEMCINNIS15 Verified Customer Verified Customer

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Great experience overall. From the selection process to closing. Monica went all out to get the exact vehicle from another dealership so very well earned business From the selection process to closing. Monica went all out to get the exact vehicle from another dealership so very well earned business More

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Carlos Lopez is the most helpful Advisor I've worked with .. my hats of to you Sir. And your crew. .. my hats of to you Sir. And your crew. More

by JGUZMAN20 Verified Customer Verified Customer

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Carlos is competent, knowledgeable and friendly. It is always a pleasure to work with him. Thanks, Alexis B. Rodriguez It is always a pleasure to work with him. Thanks, Alexis B. Rodriguez More

by miriamj.rodriguez Verified Customer Verified Customer

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Promptly evaluated my car. Provided a rental car. The repair was completed the next day. Provided a rental car. The repair was completed the next day. More

by Chrystinp Verified Customer Verified Customer

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Highly recommend and especially Carlos! I brought my Lexus in after Sewell Lexus of Dallas was going to charge me over $200 for my 15,000 maintenance. When asked why it was so high the resp I brought my Lexus in after Sewell Lexus of Dallas was going to charge me over $200 for my 15,000 maintenance. When asked why it was so high the response was “ because we’re a luxury dealership” and hung up the phone. After speaking with a very nice lady that helped make sure that Norm Reeves could assist me with my maintenance and scheduling. I was able to have a Saturday appointment. It didn’t take very long. Carlos explained a few things that Lexus never cared to. I’m so happy I went with Norm Reeves. I’ll definitely be returning and asking for Carlos. More

by rsb_susan Verified Customer Verified Customer

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Was prompt for our appointment and service wss performed timely. Car was washed as a courtesy. timely. Car was washed as a courtesy. More

by Chrystinp Verified Customer Verified Customer

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Came in for tire concern. Made sure my tire was covered with my warranty. Great service Made sure my tire was covered with my warranty. Great service More

by lindaneria Verified Customer Verified Customer

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