Carlos always takes great care of me when I come by.
He’s very caring and efficient. He truly loves what he does and it shows through his work ethic and kindness.
He’s very caring and efficient. He truly loves what he does and it shows through his work ethic and kindness.
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by Stephanie Ogilvie
Feb 27, 2026 -
Germain Honda of Naples responded
Your business and trust in our team mean a great deal to us. We are dedicated to providing the highest level of customer care, and we sincerely appreciate your recognizing Carlos’s efforts and commitment in delivering a quality experience.
Best Regards,
James Koser
General Manager
I received excellent service from Carlos.
While I had come in for an oil change, he looted that Ridgeline was due for a tire rotation. Additionally, Carlos was able to get my recall notice c
While I had come in for an oil change, he looted that Ridgeline was due for a tire rotation. Additionally, Carlos was able to get my recall notice concerning my tailgate camera taken care of.
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by ourand5
Service Price Transparency
Feb 17, 2026 -
Germain Honda of Naples responded
Thank you for trusting our team with your automotive service needs. We are glad Carlos provided quality and attentive care, ensuring all your needs were addressed.
Best Regards,
James Koser
General Manager
Thank you Albert for getting my vehicle in and out for
its first oil change and tire rotation, I felt very confident with letting you service my vehicle and it all started with communication and customer
its first oil change and tire rotation, I felt very confident with letting you service my vehicle and it all started with communication and customer service I look forward to seeing you soon, thank you again!!
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by gisellechartrand
Service Price Transparency
Feb 13, 2026 -
Germain Honda of Naples responded
It is our pleasure to have been able to assist you so quickly during your visit. We value your business and are dedicated to providing the reliable support you can always count on.
Best Regards,
James Koser
General Manager
Carlos does a great job serving the customers.
Always very helpful and explains things clearly
Always very helpful and explains things clearly
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by wilfredrogers
Service Price Transparency
Jan 08, 2026 -
Germain Honda of Naples responded
We appreciate your business and are happy to know Carlos ensured a positive and informative service experience.
Best Regards,
James Koser
General Manager
My service advisor Carlos Lopez very professional
respectful and knowledgeable
Don't mind driving there to get car serviced
respectful and knowledgeable
Don't mind driving there to get car serviced
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by Aveiro
Service Price Transparency
Jan 08, 2026 -
Germain Honda of Naples responded
Aveiro, we sincerely appreciate you taking the time to share your positive experience with Carlos. It is rewarding for our team to know their dedication to our customers is making a real difference. Thank you for your business.
Best Regards,
James Koser
General Manager
Service was outstanding since the moment I arrived.
Carlos Lopez was very professional, thorough and very kind. Everything was ver good.
Carlos Lopez was very professional, thorough and very kind. Everything was ver good.
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by aragonbc2
Service Price Transparency
Dec 20, 2025 -
Germain Honda of Naples responded
Carlos and our team work hard to ensure our guests receive only the best in customer care. Thank you for choosing Germain for your automotive service needs.
Best Regards,
James Koser
General Manager