Carlos Mendoza | Page 34

Very impressed with ease of scheduling, attentiveness and concern for customer by Carlos. Video report from tech was appreciated as it helps make informed decision on repairs. concern for customer by Carlos. Video report from tech was appreciated as it helps make informed decision on repairs. More

by Pete Verified Customer Verified Customer

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Good timely service service adviser knows cares for me my vehicle clean comfortable waiting area with snack bar refreshments coffee vehicle clean comfortable waiting area with snack bar refreshments coffee More

by RPBAYER Verified Customer Verified Customer

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Carlos and the Leesburg team were all excellent. He kept us informed the whole way, arranged a service loaner, and delivered our car ahead of schedule. We were very pleased with our Wagoneer service He kept us informed the whole way, arranged a service loaner, and delivered our car ahead of schedule. We were very pleased with our Wagoneer service experience. More

by matt@ryantaylorgroup.com Verified Customer Verified Customer

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Carlos was great to work with! The work was done in a fair amount of time! The work was done in a fair amount of time! More

by cassidywill Verified Customer Verified Customer

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Very efficient and professional Carlos very helpful and kept in touch regarding status of car kept in touch regarding status of car More

by flydelta2002 Verified Customer Verified Customer

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Otto has Amazing communication skills and always gives me my options up front! Super helpful when it comes to any issues! I’ve been bringing my work van up there for a year now and wouldn’t go anywhere else! my options up front! Super helpful when it comes to any issues! I’ve been bringing my work van up there for a year now and wouldn’t go anywhere else! Even sitting by the lobby every employee that walks by makes sure you’ve been helped or if you need anything! More

by omeany12 Verified Customer Verified Customer

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He always makes sure that everything is good and I am well taken care of, and before I leave I don't have any questions or any other problems that he needs to t take care of. well taken care of, and before I leave I don't have any questions or any other problems that he needs to t take care of. More

by terryberry85 Verified Customer Verified Customer

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My last two experiences with your service department has been very disappointing. Its way over priced along with extremely slow service. For example, $39.99 for a cabin air filter that sells for $12 at an a been very disappointing. Its way over priced along with extremely slow service. For example, $39.99 for a cabin air filter that sells for $12 at an auto parts store along with a two- and one-half hour wait to get a cabin air filter, oil change and tire rotation is ridiculous. I could have done it myself at home in one hour and I don't have a lift. They said they were going to "rinse of my car for me" (he said that's what he would call it because it does not do a very good job). Ho, and by the why, that would take about another twenty minutes. I said thanks but NO THANKS! I purchased two cars in a row from Bill Bryan because of their professionalism and quality service for a fair price. Your dealership would need to work hard to win me back. AND THAT 3% SURCHARG JUST TOOK IT WAY OVER THE TOP! More

by TRD636 Verified Customer Verified Customer

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Very good service, I like this new way they send the videos detailing the things in my car. videos detailing the things in my car. More

by JoseG Verified Customer Verified Customer

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The service was performed timely and the staff was friendly. Waiting area was OK and had free frinks and popcorn. friendly. Waiting area was OK and had free frinks and popcorn. More

by MRLEEDS Verified Customer Verified Customer

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